BlueSpice
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BlueSpice Evaluation Snapshot
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Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
BlueSpice Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
BlueSpice Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Knowledge Management Software 26 selected features Open category ↗ ⌄
Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
IT Project Management Software 29 selected features Open category ↗ ⌄
Requirements Management
Commenting/Notes
Access Controls/Permissions
Milestone Tracking
Issue Management
Project Planning
Calendar Management
Status Tracking
Scrum Project Management
Drag & Drop
Document Management
Portfolio Management
Collaboration Tools
Real Time Reporting
Product Roadmapping
Time & Expense Tracking
Real Time Notifications
Prioritization
Gantt/Timeline View
Search/Filter
Testing/QA Management
Resource Management
Task Management
Project Tracking
Agile Methodologies
Budget Management
Kanban Board
Change Management
Release Management
Intranet Software 18 selected features Open category ↗ ⌄
Activity/News Feed
Blogs
Surveys & Feedback
Calendar Management
Private Network
Access Controls/Permissions
Content Management
Wiki
Knowledge Base Management
Collaboration Tools
Policy Management
Search/Filter
Employee Profiles
Employee Database
Document Management
Discussions/Forums
Activity Dashboard
Alerts/Notifications
Quality Management Software 20 selected features Open category ↗ ⌄
Compliance Management
CAPA
Document Management
Training Management
Maintenance Management
Quality Control
ISO Standards Management
Document Coding & Control
Access Controls/Permissions
Equipment Management
Defect Tracking
Version Control
Alerts/Notifications
Change Management
Audit Management
Risk Management
Workflow Management
Task Management
Complaint Management
Supplier Quality Control
Pricing Information
BlueSpice Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
BlueSpice Pro
€117
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Top BlueSpice Alternatives
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Frequently Asked Questions
BlueSpice FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
BlueSpice is an intuitive help desk software designed to streamline customer support operations for businesses. With its userfriendly interface, BlueSpice enables organizations to manage support tickets, track customer inquiries, and provide timely responses efficiently. The platform offers tools for knowledge base creation, reporting, and analytics, allowing teams to enhance their support processes and improve customer satisfaction. BlueSpice also features collaboration capabilities, facilitating communication among support agents and stakeholders. By implementing BlueSpice, businesses can improve their customer support operations, increase efficiency, and enhance the overall customer experience.
- Yes, BlueSpice offers a free version.
- Yes, BlueSpice offers a free trial.
- No, Credit Card details are not required for the BlueSpice trial.
-
BlueSpice offers the following pricing plans & packages:
BlueSpice Pro
€117 Per User
-
BlueSpice supports the following payment frequencies:
- Monthly Subscription
- No, BlueSpice does not offer an API.
-
BlueSpice offers support with the following options:
- Email , Phone , Knowledge Base , FAQs/Forum
-
BlueSpice offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
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BlueSpice supports the following languages:
- English
-
Following are the typical users of the BlueSpice:
- Self-Employed , Small-Business , Midsize-Business
-
BlueSpice supports the following deployment:
- Cloud Hosted , On-Premise
-
BlueSpice supports the following devices and operating systems:
- Web-Based , Windows , Linux
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Product Comparisons
BlueSpice Comparisons
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