Trying to decide between ProProfs Survey Maker and Jotform? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with ProProfs Survey Maker on the left and Jotform on the right.
ProProfs Survey Maker
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Jotform
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
ProProfs Survey Maker is a user-friendly software developed to simplify the survey creation process. With its intuitive interface, you can easily build custom surveys and gather valuable insights from your...
Read more about ProProfs Survey Maker
Software
Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface,...
Read more about JotformOpen any shared category to compare the features selected under that category for both products.
Features shown here belong only to the Customer Satisfaction Software category.
| Feature | ProProfs Survey Maker | Jotform |
|---|---|---|
| Trend Analysis | Listed | Listed |
| Survey/Poll Management | Listed | Listed |
| Data Visualization | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| CRM | Listed | Listed |
| Feedback Management | Listed | Listed |
| Customer Segmentation | Listed | Listed |
| Customer Database | Listed | Listed |
| SMS Messaging | Listed | Listed |
| Visual Analytics | Listed | Listed |
| Email Management | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Complaint Monitoring | Listed | Listed |
| Customer Experience Management | Listed | Listed |
| Sentiment Analysis | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Social Media Integration | Listed | Listed |
| Customer Journey Mapping | Listed | Listed |
| NPS Survey | Listed | Listed |
| CES Survey | Listed | Listed |
| CSAT Survey | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Survey Software category.
| Feature | ProProfs Survey Maker | Jotform |
|---|---|---|
| URL Customization | Listed | Listed |
| Offline Response Collection | Listed | Listed |
| Feedback Management | Listed | Listed |
| Template Management | Listed | Listed |
| Email Marketing | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Multi-Language | Listed | Listed |
| Data Import/Export | Listed | Listed |
| Real Time Data | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Question Piping | Listed | Listed |
| Data Analysis Tools | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Customer Segmentation | Listed | Listed |
| Question Library | Listed | Listed |
| Survey Builder | Listed | Listed |
| Customizable Questions | Listed | Listed |
| Randomization | Listed | Listed |
| Support Audio/Images/Video | Listed | Listed |
| Site Intercept Survey | Listed | Listed |
| Question Branching | Listed | Listed |
| Multi-Channel Distribution | Listed | Listed |
| Drag & Drop | Listed | Listed |
| Social Media Integration | Listed | Listed |
| Skip Logic | Listed | Listed |
| Response Validation | Listed | Listed |
| Pulse Surveys | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| Visual Analytics | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the 360 Degree Feedback Software category.
| Feature | ProProfs Survey Maker | Jotform |
|---|---|---|
| Progress Tracking | Listed | Listed |
| Anonymous Feedback | Listed | Listed |
| Survey/Poll Management | Listed | Listed |
| Employee Database | Listed | Listed |
| Skills Assessment | Listed | Listed |
| Appraisal History | Listed | Listed |
| Rater Selection | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Feedback Management | Listed | Listed |
| Email Reminders | Listed | Listed |
| Ratings/Reviews | Listed | Listed |
| Performance Review Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Employee Profiles | Listed | Listed |
| Self Assessment | Listed | Listed |
| Employee Portal | Listed | Listed |
| Customizable Questions | Listed | Listed |
| Pulse Surveys | Listed | Listed |
| Question Library | Listed | Listed |
| Performance Management | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Goal Setting/Tracking | Listed | Listed |
| Assessment Management | Listed | Listed |
| Benchmarking | Listed | Listed |
| Continuous Feedback | Listed | Listed |
| Individual Development Plans | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Customer Experience Software category.
| Feature | ProProfs Survey Maker | Jotform |
|---|---|---|
| Surveys & Feedback | Listed | Listed |
| Dashboard | Listed | Listed |
| Data Visualization | Listed | Listed |
| Text Analysis | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Customer Segmentation | Listed | Listed |
| Negative Feedback Management | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Real-Time Notifications | Listed | Listed |
| Knowledge Management | Listed | Listed |
| Customizable Templates | Listed | Listed |
| Customizable Fields | Listed | Listed |
| Survey/Poll Management | Listed | Listed |
| Feedback Management | Listed | Listed |
| Customizable Forms | Listed | Listed |
| Multi-Channel Data Collection | Listed | Listed |
| NPS Survey Structure | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Forms Automation Software category.
| Feature | ProProfs Survey Maker | Jotform |
|---|---|---|
| Electronic Signature | Listed | Listed |
| Forms Creation & Design | Listed | Listed |
| Customizable Templates | Listed | Listed |
| Offline Access | Listed | Listed |
| Archiving & Retention | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Drag & Drop | Listed | Listed |
| Version Control | Listed | Listed |
| Forms Management | Listed | Listed |
| Process/Workflow Automation | Listed | Listed |
| Full Text Search | Listed | Listed |
| Third-Party Integrations | Listed | Listed |
| Data Import/Export | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| File Storage | Listed | Listed |
| Customizable Forms | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the NPS Software category.
| Feature | ProProfs Survey Maker | Jotform |
|---|---|---|
| Text Fields | Listed | Listed |
| Anonymous Feedback | Listed | Listed |
| NPS of Customers | Listed | Listed |
| Negative Feedback Management | Listed | Listed |
| Third-Party Integrations | Listed | Listed |
| Pulse Surveys | Listed | Listed |
| Multi-Channel Distribution | Listed | Listed |
| Text Analysis | Listed | Listed |
| NPS of Employees | Listed | Listed |
| Segmentation | Listed | Listed |
| Mobile Survey | Listed | Listed |
| Multi-Language | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to ProProfs Survey Maker and Jotform before making a final choice.
Explore other software products that buyers may consider instead of ProProfs Survey Maker.
Explore other software products that buyers may consider instead of Jotform.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps ProProfs Survey Maker and Jotform in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on ProProfs Survey Maker and Jotform.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
