HubSpot CRM vs Helply (formerly Groove) – Find the Best Fit for You

Trying to decide between HubSpot CRM and Helply (formerly Groove)? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

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In-Depth Comparison of HubSpot CRM and Helply (formerly Groove)

Product
Review & Ratings

No reviews available

   4.5

 (2 Reviews)
Description

HubSpot CRM is a versatile software designed to simplify and optimize customer relationship management for businesses. With an intuitive and user-friendly interface, it allows organizations to manage contacts, track leads,... Read more about HubSpot CRM

Per-seat pricing has quietly become the thing every support team resents about their helpdesk. Add an agent, add a sales rep who occasionally jumps in, and the bill climbs regardless... Read more about Helply (formerly Groove)

Free Trial

Available

Available

Starting Price

$752 Per month

Contact Vendor

Problem It Solves
  • Problem It Solves Streamlines Customer Relationship Management For Better Sales And Marketing Efficiency
  • Problem It Solves Eliminates Scattered Support Communication While Improving Response Efficiency.
Core Use Cases
  • Core Use Cases Manage Customer Relationships
  • Core Use Cases Track Sales Pipeline
  • Core Use Cases Automate Marketing Tasks
  • Core Use Cases Analyze Business Performance
  • Core Use Cases Enhance Customer Support
  • Core Use Cases Track Response Metrics
  • Core Use Cases Manage Support Conversations
  • Core Use Cases Assign And Prioritize Requests
  • Core Use Cases Share Knowledge With Internal Teams
Target Users
  • Target Users Small Business Owners
  • Target Users Sales Managers
  • Target Users Marketing Professionals
  • Target Users Customer Service Teams
  • Target Users Startup Founders
  • Target Users Support Teams
  • Target Users Helpdesk Administrators
  • Target Users Operations Leads
  • Target Users Customer Success Managers
Industry Fit
  • Industry Fit Technology
  • Industry Fit Marketing
  • Industry Fit Sales
  • Industry Fit Education
  • Industry Fit Real Estate
  • Industry Fit Non-profit
  • Industry Fit SaaS
  • Industry Fit E-commerce
  • Industry Fit Small Businesses
Key Features
  • Key Features Contact Management
  • Key Features Email Tracking
  • Key Features Sales Automation
  • Key Features Reporting And Analytics
  • Key Features Lead Generation Tools
  • Key Features Ticketing And Assignment
  • Key Features Knowledge Base Support
  • Key Features Integrations With CRM Tools
USP
  • USP Streamline Your Sales Process With Intuitive And All-in-one CRM
  • USP All-in-one Helpdesk Platform That Centralizes Customer Conversations.
Category Features
Other Information
Deployment
  • Deployment Cloud Hosted
  • Deployment Cloud Hosted
Devices Supported
  • Devices Supported Web-Based
  • Devices Supported IPhone
  • Devices Supported Android
  • Devices Supported Windows
  • Devices Supported Mac
  • Devices Supported Linux
  • Devices Supported Web-Based
  • Devices Supported IPhone
Pricing Model
  • Pricing Model Contact Vendor
  • Pricing Model Per User
Support
  • Support 24x7 Support
  • Support Email
  • Support Phone
  • Support Chat
  • Support Knowledge Base
  • Support FAQs/Forum
  • Support Email
  • Support Phone
  • Support Chat
  • Support Knowledge Base
Target Company Size
  • Target Company Size Self-Employed
  • Target Company Size Small-Business
  • Target Company Size Midsize-Business
  • Target Company Size Large-Enterprise-Business
  • Target Company Size Small-Business
  • Target Company Size Midsize-Business
  • Target Company Size Large-Enterprise-Business
Alternative Pages View HubSpot CRM Alternatives View Helply (formerly Groove) Alternatives

HubSpot CRM

No reviews available

Helply (formerly Groove)

   4.0

 (2 Reviews)

HubSpot CRM

HubSpot CRM is a versatile software designed to simplify and optimize customer relationship management for businesses. With an intuitive and user-friendly interface, it allows organizations to manage contacts, track leads,... Read more about HubSpot CRM

Helply (formerly Groove)

Per-seat pricing has quietly become the thing every support team resents about their helpdesk. Add an agent, add a sales rep who occasionally jumps in, and the bill climbs regardless... Read more about Helply (formerly Groove)

HubSpot CRM

Available

Helply (formerly Groove)

Available

HubSpot CRM

$752 Per month

Helply (formerly Groove)

Contact Vendor

HubSpot CRM

  • Problem It Solves Streamlines Customer Relationship Management For Better Sales And Marketing Efficiency

Helply (formerly Groove)

  • Problem It Solves Eliminates Scattered Support Communication While Improving Response Efficiency.

HubSpot CRM

  • Core Use Cases Manage Customer Relationships
  • Core Use Cases Track Sales Pipeline
  • Core Use Cases Automate Marketing Tasks
  • Core Use Cases Analyze Business Performance
  • Core Use Cases Enhance Customer Support

Helply (formerly Groove)

  • Core Use Cases Track Response Metrics
  • Core Use Cases Manage Support Conversations
  • Core Use Cases Assign And Prioritize Requests
  • Core Use Cases Share Knowledge With Internal Teams

HubSpot CRM

  • Target Users Small Business Owners
  • Target Users Sales Managers
  • Target Users Marketing Professionals
  • Target Users Customer Service Teams
  • Target Users Startup Founders

Helply (formerly Groove)

  • Target Users Support Teams
  • Target Users Helpdesk Administrators
  • Target Users Operations Leads
  • Target Users Customer Success Managers

HubSpot CRM

  • Industry Fit Technology
  • Industry Fit Marketing
  • Industry Fit Sales
  • Industry Fit Education
  • Industry Fit Real Estate
  • Industry Fit Non-profit

Helply (formerly Groove)

  • Industry Fit SaaS
  • Industry Fit E-commerce
  • Industry Fit Small Businesses

HubSpot CRM

  • Key Features Contact Management
  • Key Features Email Tracking
  • Key Features Sales Automation
  • Key Features Reporting And Analytics
  • Key Features Lead Generation Tools

Helply (formerly Groove)

  • Key Features Ticketing And Assignment
  • Key Features Knowledge Base Support
  • Key Features Integrations With CRM Tools

HubSpot CRM

  • USP Streamline Your Sales Process With Intuitive And All-in-one CRM

Helply (formerly Groove)

  • USP All-in-one Helpdesk Platform That Centralizes Customer Conversations.

Category Features

Lead Capture

HubSpot CRM

Helply (formerly Groove)

Email Management

HubSpot CRM

Helply (formerly Groove)

Call Monitoring

HubSpot CRM

Helply (formerly Groove)

Automatic Call Distribution

HubSpot CRM

Helply (formerly Groove)

Lead Qualification

HubSpot CRM

Helply (formerly Groove)

Lead Management

HubSpot CRM

Helply (formerly Groove)

Task Management

HubSpot CRM

Helply (formerly Groove)

Performance Management

HubSpot CRM

Helply (formerly Groove)

Data Management

HubSpot CRM

Helply (formerly Groove)

Contact Management

HubSpot CRM

Helply (formerly Groove)

Meeting Management

HubSpot CRM

Helply (formerly Groove)

Call Recording

HubSpot CRM

Helply (formerly Groove)

Lead Distribution

HubSpot CRM

Helply (formerly Groove)

CRM

HubSpot CRM

Helply (formerly Groove)

Interaction Tracking

HubSpot CRM

Helply (formerly Groove)

Auto-Dialer

HubSpot CRM

Helply (formerly Groove)

Calendar Management

HubSpot CRM

Helply (formerly Groove)

Chat/Messaging

HubSpot CRM

Helply (formerly Groove)

Reminders

HubSpot CRM

Helply (formerly Groove)

Call List Management

HubSpot CRM

Helply (formerly Groove)

Multi-Channel Communication

HubSpot CRM

Helply (formerly Groove)

Deal Management

HubSpot CRM

Helply (formerly Groove)

Sales Pipeline Management

HubSpot CRM

Helply (formerly Groove)

Artificial Intelligence

HubSpot CRM

Helply (formerly Groove)

Referral Tracking

HubSpot CRM

Helply (formerly Groove)

Commission Management

HubSpot CRM

Helply (formerly Groove)

Contact Database

HubSpot CRM

Helply (formerly Groove)

Lead Qualification

HubSpot CRM

Helply (formerly Groove)

Contact Management

HubSpot CRM

Helply (formerly Groove)

Campaign Management

HubSpot CRM

Helply (formerly Groove)

Access Controls/Permissions

HubSpot CRM

Helply (formerly Groove)

Client Management

HubSpot CRM

Helply (formerly Groove)

Email Marketing

HubSpot CRM

Helply (formerly Groove)

Pipeline Management

HubSpot CRM

Helply (formerly Groove)

Lead Management

HubSpot CRM

Helply (formerly Groove)

Activity Dashboard

HubSpot CRM

Helply (formerly Groove)

Lead Nurturing

HubSpot CRM

Helply (formerly Groove)

Interaction Tracking

HubSpot CRM

Helply (formerly Groove)

Reporting/Analytics

HubSpot CRM

Helply (formerly Groove)

Activity Tracking

HubSpot CRM

Helply (formerly Groove)

Document Management

HubSpot CRM

Helply (formerly Groove)

Appointment Management

HubSpot CRM

Helply (formerly Groove)

Alerts/Notifications

HubSpot CRM

Helply (formerly Groove)

Calendar Management

HubSpot CRM

Helply (formerly Groove)

Lead Generation

HubSpot CRM

Helply (formerly Groove)

Lead Distribution

HubSpot CRM

Helply (formerly Groove)

Client/Property Matching

HubSpot CRM

Helply (formerly Groove)

Task Management

HubSpot CRM

Helply (formerly Groove)

Segmentation

HubSpot CRM

Helply (formerly Groove)

Lead Capture

HubSpot CRM

Helply (formerly Groove)

Email Tracking

HubSpot CRM

Helply (formerly Groove)

For Real Estate

HubSpot CRM

Helply (formerly Groove)

Property Database

HubSpot CRM

Helply (formerly Groove)

Omnichannel Communications

HubSpot CRM

Helply (formerly Groove)

Artificial Intelligence

HubSpot CRM

Helply (formerly Groove)

Sales Pipeline Management

HubSpot CRM

Helply (formerly Groove)

Lead Management

HubSpot CRM

Helply (formerly Groove)

Reporting/Analytics

HubSpot CRM

Helply (formerly Groove)

Appointment Scheduling

HubSpot CRM

Helply (formerly Groove)

Task Management

HubSpot CRM

Helply (formerly Groove)

Interaction Tracking

HubSpot CRM

Helply (formerly Groove)

Alerts/Notifications

HubSpot CRM

Helply (formerly Groove)

Customizable Reports

HubSpot CRM

Helply (formerly Groove)

Activity Dashboard

HubSpot CRM

Helply (formerly Groove)

Commenting/Notes

HubSpot CRM

Helply (formerly Groove)

Third-Party Integrations

HubSpot CRM

Helply (formerly Groove)

Data Import/Export

HubSpot CRM

Helply (formerly Groove)

Lead Scoring

HubSpot CRM

Helply (formerly Groove)

Document Management

HubSpot CRM

Helply (formerly Groove)

Email Templates

HubSpot CRM

Helply (formerly Groove)

Call Logging

HubSpot CRM

Helply (formerly Groove)

Search/Filter

HubSpot CRM

Helply (formerly Groove)

Artificial Intelligence

HubSpot CRM

Helply (formerly Groove)

Other Information

HubSpot CRM

  • Deployment Cloud Hosted

Helply (formerly Groove)

  • Deployment Cloud Hosted

HubSpot CRM

  • Devices Supported Web-Based
  • Devices Supported IPhone
  • Devices Supported Android
  • Devices Supported Windows
  • Devices Supported Mac
  • Devices Supported Linux

Helply (formerly Groove)

  • Devices Supported Web-Based
  • Devices Supported IPhone

HubSpot CRM

  • Pricing Model Contact Vendor

Helply (formerly Groove)

  • Pricing Model Per User

HubSpot CRM

  • Support 24x7 Support
  • Support Email
  • Support Phone
  • Support Chat
  • Support Knowledge Base
  • Support FAQs/Forum

Helply (formerly Groove)

  • Support Email
  • Support Phone
  • Support Chat
  • Support Knowledge Base

HubSpot CRM

  • Target Company Size Self-Employed
  • Target Company Size Small-Business
  • Target Company Size Midsize-Business
  • Target Company Size Large-Enterprise-Business

Helply (formerly Groove)

  • Target Company Size Small-Business
  • Target Company Size Midsize-Business
  • Target Company Size Large-Enterprise-Business

FAQs About HubSpot CRM vs Helply (formerly Groove)

In conclusion, both HubSpot CRM and Groove offer robust solutions tailored to different business needs. HubSpot excels with its comprehensive marketing automation features and user-friendly interface, making it ideal for businesses seeking an all-in-one platform. Conversely, Groove focuses on enhancing sales productivity with its seamless integration into existing workflows, particularly for teams using G Suite. Ultimately, the choice between the two depends on specific organizational requirements, budget, and the desired level of integration with other tools.