GetFeedback vs SurveyMonkey – Find the Best Fit for You

Trying to decide between GetFeedback and SurveyMonkey? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of GetFeedback and SurveyMonkey

Product
Review & Ratings

No reviews available

No reviews available

Description

GetFeedback is an online survey tool primarily focused on customer experience and feedback. It allows businesses to create and send surveys that are visually appealing and mobile-responsive. This tool offers various question types, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys. GetFeedback integrates seamlessly with Salesforce, enabling u... Read more about GetFeedback

SurveyMonkey is an online survey tool that enables users to create, send, and analyze surveys. It's designed for ease of use, allowing users to quickly create surveys with a variety of question types, including multiple choice, rating scales, and open-ended responses. SurveyMonkey offers templates and question banks to simplify survey creation. The platform also supports custom branding, enabling ... Read more about SurveyMonkey

Free Trial

Available

Available

Starting Price

NA

$1550 Per Month

Category Features
Customer Satisfaction Software
Employee Engagement Software
Survey Software
360 Degree Feedback Software
Customer Experience Software
Customer Journey Mapping Tools Software
Customer Loyalty Software
Form Builder Software
Forms Automation Software
NPS Software
Polling Software
SMS Survey Software
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone, Android,
Pricing Model Contact Vendor Usage Based
Support Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

GetFeedback

No reviews available

SurveyMonkey

No reviews available

GetFeedback

GetFeedback is an online survey tool primarily focused on customer experience and feedback. It allows businesses to create and send surveys that are visually appealing and mobile-responsive. This tool offers various question types, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys. GetFeedback integrates seamlessly with Salesforce, enabling u... Read more about GetFeedback

SurveyMonkey

SurveyMonkey is an online survey tool that enables users to create, send, and analyze surveys. It's designed for ease of use, allowing users to quickly create surveys with a variety of question types, including multiple choice, rating scales, and open-ended responses. SurveyMonkey offers templates and question banks to simplify survey creation. The platform also supports custom branding, enabling ... Read more about SurveyMonkey

GetFeedback

Available

SurveyMonkey

Available

GetFeedback

NA

SurveyMonkey

$1550 Per Month

Category Features

Trend Analysis

GetFeedback

SurveyMonkey

Survey/Poll Management

GetFeedback

SurveyMonkey

Data Visualization

GetFeedback

SurveyMonkey

Reporting/Analytics

GetFeedback

SurveyMonkey

Chat/Messaging

GetFeedback

SurveyMonkey

CRM

GetFeedback

SurveyMonkey

Feedback Management

GetFeedback

SurveyMonkey

Customer Segmentation

GetFeedback

SurveyMonkey

Customer Database

GetFeedback

SurveyMonkey

SMS Messaging

GetFeedback

SurveyMonkey

Visual Analytics

GetFeedback

SurveyMonkey

Email Management

GetFeedback

SurveyMonkey

Engagement Tracking

GetFeedback

SurveyMonkey

Multi-Channel Communication

GetFeedback

SurveyMonkey

Complaint Monitoring

GetFeedback

SurveyMonkey

Customer Experience Management

GetFeedback

SurveyMonkey

Sentiment Analysis

GetFeedback

SurveyMonkey

Performance Metrics

GetFeedback

SurveyMonkey

Social Media Integration

GetFeedback

SurveyMonkey

Customer Journey Mapping

GetFeedback

SurveyMonkey

NPS Survey

GetFeedback

SurveyMonkey

CES Survey

GetFeedback

SurveyMonkey

CSAT Survey

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

URL Customization

GetFeedback

SurveyMonkey

Offline Response Collection

GetFeedback

SurveyMonkey

Feedback Management

GetFeedback

SurveyMonkey

Template Management

GetFeedback

SurveyMonkey

Email Marketing

GetFeedback

SurveyMonkey

Reporting/Analytics

GetFeedback

SurveyMonkey

Multi-Language

GetFeedback

SurveyMonkey

Data Import/Export

GetFeedback

SurveyMonkey

Real Time Data

GetFeedback

SurveyMonkey

Engagement Tracking

GetFeedback

SurveyMonkey

Question Piping

GetFeedback

SurveyMonkey

Data Analysis Tools

GetFeedback

SurveyMonkey

Activity Dashboard

GetFeedback

SurveyMonkey

Customer Segmentation

GetFeedback

SurveyMonkey

Question Library

GetFeedback

SurveyMonkey

Survey Builder

GetFeedback

SurveyMonkey

Customizable Questions

GetFeedback

SurveyMonkey

Randomization

GetFeedback

SurveyMonkey

Support Audio/Images/Video

GetFeedback

SurveyMonkey

Site Intercept Survey

GetFeedback

SurveyMonkey

Question Branching

GetFeedback

SurveyMonkey

Multi-Channel Distribution

GetFeedback

SurveyMonkey

Drag & Drop

GetFeedback

SurveyMonkey

Social Media Integration

GetFeedback

SurveyMonkey

Skip Logic

GetFeedback

SurveyMonkey

Response Validation

GetFeedback

SurveyMonkey

Pulse Surveys

GetFeedback

SurveyMonkey

Access Controls/Permissions

GetFeedback

SurveyMonkey

Visual Analytics

GetFeedback

SurveyMonkey

Alerts/Notifications

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

Surveys & Feedback

GetFeedback

SurveyMonkey

Dashboard

GetFeedback

SurveyMonkey

Data Visualization

GetFeedback

SurveyMonkey

Text Analysis

GetFeedback

SurveyMonkey

Reporting/Analytics

GetFeedback

SurveyMonkey

Customer Segmentation

GetFeedback

SurveyMonkey

Negative Feedback Management

GetFeedback

SurveyMonkey

Engagement Tracking

GetFeedback

SurveyMonkey

Real-Time Notifications

GetFeedback

SurveyMonkey

Knowledge Management

GetFeedback

SurveyMonkey

Customizable Templates

GetFeedback

SurveyMonkey

Customizable Fields

GetFeedback

SurveyMonkey

Survey/Poll Management

GetFeedback

SurveyMonkey

Feedback Management

GetFeedback

SurveyMonkey

Customizable Forms

GetFeedback

SurveyMonkey

Multi-Channel Data Collection

GetFeedback

SurveyMonkey

NPS Survey Structure

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

Customer Profiles

GetFeedback

SurveyMonkey

Behavioral Analytics

GetFeedback

SurveyMonkey

Reporting & Statistics

GetFeedback

SurveyMonkey

Customizable Templates

GetFeedback

SurveyMonkey

Drag & Drop

GetFeedback

SurveyMonkey

Activity Dashboard

GetFeedback

SurveyMonkey

Collaboration Tools

GetFeedback

SurveyMonkey

Customer Experience Management

GetFeedback

SurveyMonkey

Data Import/Export

GetFeedback

SurveyMonkey

Activity Tracking

GetFeedback

SurveyMonkey

Engagement Tracking

GetFeedback

SurveyMonkey

Performance Metrics

GetFeedback

SurveyMonkey

Predictive Analytics

GetFeedback

SurveyMonkey

Customer Segmentation

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

Referral Tracking

GetFeedback

SurveyMonkey

Member Portal

GetFeedback

SurveyMonkey

Social Promotion

GetFeedback

SurveyMonkey

Gift Card Management

GetFeedback

SurveyMonkey

Loyalty Program

GetFeedback

SurveyMonkey

Customer Activity Tracking

GetFeedback

SurveyMonkey

Customer Surveys

GetFeedback

SurveyMonkey

Loyalty Cards

GetFeedback

SurveyMonkey

Rewards Management

GetFeedback

SurveyMonkey

CRM

GetFeedback

SurveyMonkey

Engagement Tracking

GetFeedback

SurveyMonkey

Membership Management

GetFeedback

SurveyMonkey

Promotions Management

GetFeedback

SurveyMonkey

Survey/Poll Management

GetFeedback

SurveyMonkey

Campaign Management

GetFeedback

SurveyMonkey

Multi-Channel Marketing

GetFeedback

SurveyMonkey

Gamification

GetFeedback

SurveyMonkey

eCommerce Management

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

Text Fields

GetFeedback

SurveyMonkey

Anonymous Feedback

GetFeedback

SurveyMonkey

NPS of Customers

GetFeedback

SurveyMonkey

Negative Feedback Management

GetFeedback

SurveyMonkey

Third-Party Integrations

GetFeedback

SurveyMonkey

Pulse Surveys

GetFeedback

SurveyMonkey

Multi-Channel Distribution

GetFeedback

SurveyMonkey

Text Analysis

GetFeedback

SurveyMonkey

NPS of Employees

GetFeedback

SurveyMonkey

Segmentation

GetFeedback

SurveyMonkey

Mobile Survey

GetFeedback

SurveyMonkey

Multi-Language

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

Contact Management

GetFeedback

SurveyMonkey

Mass Texting

GetFeedback

SurveyMonkey

Survey Builder

GetFeedback

SurveyMonkey

Scheduled Messaging

GetFeedback

SurveyMonkey

Reporting/Analytics

GetFeedback

SurveyMonkey

Alerts/Notifications

GetFeedback

SurveyMonkey

Customizable Templates

GetFeedback

SurveyMonkey

Message Personalization

GetFeedback

SurveyMonkey

Campaign Management

GetFeedback

SurveyMonkey

Keyword Tracking

GetFeedback

SurveyMonkey

Template Management

GetFeedback

SurveyMonkey

Audience Targeting

GetFeedback

SurveyMonkey

MMS

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

Performance Management

GetFeedback

SurveyMonkey

Employee Recognition

GetFeedback

SurveyMonkey

Real Time Data

GetFeedback

SurveyMonkey

Progress Tracking

GetFeedback

SurveyMonkey

Goal Management

GetFeedback

SurveyMonkey

Surveys & Feedback

GetFeedback

SurveyMonkey

Engagement Tracking

GetFeedback

SurveyMonkey

Employee Onboarding

GetFeedback

SurveyMonkey

Chat/Messaging

GetFeedback

SurveyMonkey

Pulse Surveys

GetFeedback

SurveyMonkey

Goal Setting/Tracking

GetFeedback

SurveyMonkey

Gamification

GetFeedback

SurveyMonkey

Training Management

GetFeedback

SurveyMonkey

Benchmarking

GetFeedback

SurveyMonkey

Feedback Management

GetFeedback

SurveyMonkey

360 Degree Feedback

GetFeedback

SurveyMonkey

Performance Metrics

GetFeedback

SurveyMonkey

Reporting/Analytics

GetFeedback

SurveyMonkey

Communication Management

GetFeedback

SurveyMonkey

Employee Reward Programs

GetFeedback

SurveyMonkey

Question Library

GetFeedback

SurveyMonkey

Employee Management

GetFeedback

SurveyMonkey

Alerts/Notifications

GetFeedback

SurveyMonkey

Employee Database

GetFeedback

SurveyMonkey

Negative Feedback Management

GetFeedback

SurveyMonkey

Employee Portal

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

Progress Tracking

GetFeedback

SurveyMonkey

Anonymous Feedback

GetFeedback

SurveyMonkey

Survey/Poll Management

GetFeedback

SurveyMonkey

Employee Database

GetFeedback

SurveyMonkey

Skills Assessment

GetFeedback

SurveyMonkey

Appraisal History

GetFeedback

SurveyMonkey

Rater Selection

GetFeedback

SurveyMonkey

Self Service Portal

GetFeedback

SurveyMonkey

Feedback Management

GetFeedback

SurveyMonkey

Email Reminders

GetFeedback

SurveyMonkey

Ratings/Reviews

GetFeedback

SurveyMonkey

Performance Review Management

GetFeedback

SurveyMonkey

Activity Dashboard

GetFeedback

SurveyMonkey

Employee Profiles

GetFeedback

SurveyMonkey

Self Assessment

GetFeedback

SurveyMonkey

Employee Portal

GetFeedback

SurveyMonkey

Customizable Questions

GetFeedback

SurveyMonkey

Pulse Surveys

GetFeedback

SurveyMonkey

Question Library

GetFeedback

SurveyMonkey

Performance Management

GetFeedback

SurveyMonkey

Reporting/Analytics

GetFeedback

SurveyMonkey

Goal Setting/Tracking

GetFeedback

SurveyMonkey

Assessment Management

GetFeedback

SurveyMonkey

Benchmarking

GetFeedback

SurveyMonkey

Continuous Feedback

GetFeedback

SurveyMonkey

Individual Development Plans

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

Forms Creation & Design

GetFeedback

SurveyMonkey

Template Management

GetFeedback

SurveyMonkey

Data Import/Export

GetFeedback

SurveyMonkey

Drag & Drop

GetFeedback

SurveyMonkey

Conditional Logic

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

Electronic Signature

GetFeedback

SurveyMonkey

Forms Creation & Design

GetFeedback

SurveyMonkey

Customizable Templates

GetFeedback

SurveyMonkey

Offline Access

GetFeedback

SurveyMonkey

Archiving & Retention

GetFeedback

SurveyMonkey

Collaboration Tools

GetFeedback

SurveyMonkey

Drag & Drop

GetFeedback

SurveyMonkey

Version Control

GetFeedback

SurveyMonkey

Forms Management

GetFeedback

SurveyMonkey

Process/Workflow Automation

GetFeedback

SurveyMonkey

Full Text Search

GetFeedback

SurveyMonkey

Third-Party Integrations

GetFeedback

SurveyMonkey

Data Import/Export

GetFeedback

SurveyMonkey

Access Controls/Permissions

GetFeedback

SurveyMonkey

File Storage

GetFeedback

SurveyMonkey

Customizable Forms

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

Live Results Sharing

GetFeedback

SurveyMonkey

Customizable Branding

GetFeedback

SurveyMonkey

Online Polling

GetFeedback

SurveyMonkey

Survey/Poll Management

GetFeedback

SurveyMonkey

Multiple Question Types

GetFeedback

SurveyMonkey

Presentation Tools

GetFeedback

SurveyMonkey

Support Audio/Images/Video

GetFeedback

SurveyMonkey

Phone Polling

GetFeedback

SurveyMonkey

Q&A Management

GetFeedback

SurveyMonkey

Skip Logic

GetFeedback

SurveyMonkey

Feedback Management

GetFeedback

SurveyMonkey

Email Distribution

GetFeedback

SurveyMonkey

Data Analysis Tools

GetFeedback

SurveyMonkey

Artificial Intelligence

GetFeedback

SurveyMonkey

Other Information

GetFeedback

Cloud Hosted

SurveyMonkey

Cloud Hosted

GetFeedback

     Web-Based ,

SurveyMonkey

     Web-Based ,      iPhone ,      Android ,

GetFeedback

     Contact Vendor

SurveyMonkey

     Usage Based

GetFeedback

     Email ,      Phone ,      Chat ,      Knowledge Base

SurveyMonkey

     24x7 Support ,      Email ,      Phone ,      Chat ,      Knowledge Base

GetFeedback

     Self-Employed ,      Small-Business ,      Midsize-Business ,      Large-Enterprise-Business

SurveyMonkey

     Self-Employed ,      Small-Business ,      Midsize-Business ,      Large-Enterprise-Business