| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
Efficy CRM is a comprehensive software solution designed to streamline customer relationship management for businesses of all sizes. With its user-friendly interface, Efficy CRM simplifies data management, allowing easy access to customer information, interactions, and sales processes. The software excels in contact management, helping teams organize and track their customer relationships efficien... Read more about Efficy CRM |
Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for easy communication and follow-up with prospects. It features detailed reporting tools, providing valuable insights into sa... Read more about Zendesk Sell |
|
| Free Trial |
14 Days
|
Available |
|
| Starting Price |
$25 Per Month |
$19 Per Month |
|
| Category Features | |||
| Document Management Software | |||
| Electronic Signature | |||
| Version Control | |||
| Search/Filter | |||
| Approval Process Control | |||
| Document Capture | |||
| Commenting/Notes | |||
| Task Management | |||
| Collaboration Tools | |||
| File Sharing | |||
| Audit Trail | |||
| Compliance Tracking | |||
| Alerts/Notifications | |||
| Activity Tracking | |||
| File Recovery | |||
| Archiving & Retention | |||
| Offline Access | |||
| Document Generation | |||
| Drag & Drop | |||
| Secure Data Storage | |||
| Content Management | |||
| Document Storage | |||
| Forms Management | |||
| Email Management | |||
| Document Classification | |||
| Document Review | |||
| Tagging | |||
| Artificial Intelligence | |||
| Project Management Software | |||
| Milestone Tracking | |||
| Testing/QA Management | |||
| Time & Expense Tracking | |||
| Projections | |||
| Alerts/Notifications | |||
| Calendar Management | |||
| Project Planning | |||
| Project Scheduling | |||
| Issue Management | |||
| Billing & Invoicing | |||
| Gantt/Timeline View | |||
| Client Portal | |||
| Kanban Board | |||
| Collaboration Tools | |||
| File Sharing | |||
| Prioritization | |||
| Risk Management | |||
| Traditional Methodologies | |||
| Task Management | |||
| Status Tracking | |||
| Resource Management | |||
| Budget Management | |||
| Task Progress Tracking | |||
| Commenting/Notes | |||
| Document Management | |||
| Portfolio Management | |||
| Agile Methodologies | |||
| Activity Dashboard | |||
| Idea Management | |||
| Project Tracking | |||
| Multiple Projects | |||
| Real Time Updates | |||
| Artificial Intelligence | |||
| Complaint Management Software | |||
| Routing | |||
| Multi-Channel Communication | |||
| Case Management | |||
| Issue Tracking | |||
| Activity Dashboard | |||
| Email Templates | |||
| Prioritization | |||
| Customer Service Analytics | |||
| Forms Management | |||
| Knowledge Base Management | |||
| Access Controls/Permissions | |||
| Feedback Management | |||
| Chat/Messaging | |||
| Real Time Notifications | |||
| Customer Complaint Tracking | |||
| Self Service Portal | |||
| Social Media Integration | |||
| Support Ticket Management | |||
| Interaction Tracking | |||
| Survey/Poll Management | |||
| Email Management | |||
| Alerts/Escalation | |||
| Live Chat | |||
| Collaboration Tools | |||
| Canned Responses | |||
| SLA Management | |||
| Artificial Intelligence | |||
| Customer Service Software | |||
| Performance Metrics | |||
| Appointment Management | |||
| Real Time Notifications | |||
| Customer Segmentation | |||
| Employee Management | |||
| Queue Management | |||
| Virtual Assistant | |||
| Customer History | |||
| Call Routing | |||
| SMS Messaging | |||
| Email Management | |||
| Voice Mail | |||
| Call Center Management | |||
| Knowledge Base Management | |||
| Multi-Channel Communication | |||
| Live Chat | |||
| Activity Tracking | |||
| Self Service Portal | |||
| Alerts/Escalation | |||
| Auto-Responders | |||
| Support Ticket Management | |||
| Engagement Tracking | |||
| Surveys & Feedback | |||
| Social Media Integration | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Lead Generation Software | |||
| Pipeline Management | |||
| Lead Qualification | |||
| Contact Management | |||
| Email Marketing | |||
| Web Forms | |||
| Lead Capture | |||
| Contact Database | |||
| CRM | |||
| Activity Tracking | |||
| Event Triggered Actions | |||
| Campaign Planning | |||
| Lead Segmentation | |||
| Lead Management | |||
| Customer Segmentation | |||
| Chat/Messaging | |||
| Prospecting Tools | |||
| Campaign Management | |||
| Engagement Tracking | |||
| Auto-Responders | |||
| Social Media Integration | |||
| Conversion Tracking | |||
| Multi-Channel Marketing | |||
| Lead Nurturing | |||
| Email Management | |||
| Campaign Analytics | |||
| Drip Campaigns | |||
| Landing Pages | |||
| Multi-Campaign | |||
| Lead Verification | |||
| Forms Management | |||
| Lead Scoring | |||
| Artificial Intelligence | |||
| Construction CRM Software | |||
| Project Management | |||
| Data Import/Export | |||
| Scheduling | |||
| Quotes/Estimates | |||
| Activity Tracking | |||
| Document Management | |||
| Job Costing | |||
| Buyer Management | |||
| Warranty Tracking | |||
| Calendar Management | |||
| Collaboration Tools | |||
| Client Tracking | |||
| Contract/License Management | |||
| Task Management | |||
| Change Order Management | |||
| Communication Management | |||
| Contact Management | |||
| Project Tracking | |||
| Subcontractor Management | |||
| Sales Pipeline Management | |||
| Email Marketing | |||
| Bid Management | |||
| Lead Management | |||
| Procurement Management | |||
| Artificial Intelligence | |||
| Healthcare CRM Software | |||
| Patient Communications | |||
| Alerts/Notifications | |||
| Self Service Portal | |||
| Records Management | |||
| Social Media Integration | |||
| Patient Management | |||
| Document Management | |||
| Predictive Analytics | |||
| Lead Management | |||
| Live Chat | |||
| Forms Management | |||
| Physician Management | |||
| Contact Management | |||
| Client Portal | |||
| Forecasting | |||
| Chat/Messaging | |||
| Appointment Management | |||
| Task Management | |||
| Referral Tracking | |||
| Medical History Records | |||
| Campaign Management | |||
| Marketing Automation | |||
| Calendar Management | |||
| Automated Scheduling | |||
| Audience Targeting | |||
| Email Management | |||
| HIPAA Compliant | |||
| Multi-Location | |||
| Pipeline Management | |||
| Billing & Invoicing | |||
| Artificial Intelligence | |||
| Collaboration Software | |||
| Project Management | |||
| Screen Sharing | |||
| Drag & Drop | |||
| @mentions | |||
| Communication Management | |||
| Discussions/Forums | |||
| Commenting/Notes | |||
| File Sharing | |||
| Real Time Notifications | |||
| Calendar Management | |||
| Video Conferencing | |||
| Chat/Messaging | |||
| Version Control | |||
| Task Management | |||
| Contact Management | |||
| Document Management | |||
| Task Progress Tracking | |||
| Content Management | |||
| Collaboration Tools | |||
| Alerts/Notifications | |||
| Task Scheduling | |||
| To-Do List | |||
| Prioritization | |||
| Tagging | |||
| Assignment Management | |||
| Artificial Intelligence | |||
| Call Center Software | |||
| Call Recording | |||
| Computer Telephony Integration | |||
| Call Routing | |||
| Call Monitoring | |||
| Call Logging | |||
| Call Center Management | |||
| Activity Dashboard | |||
| Call Tracking | |||
| Callback Scheduling | |||
| Progressive Dialer | |||
| Manual Dialer | |||
| Call Transfer | |||
| Voice Mail | |||
| Contact Management | |||
| Inbound Call Center | |||
| Chat/Messaging | |||
| Outbound Call Center | |||
| Alerts/Escalation | |||
| CRM | |||
| Multi-Channel Communication | |||
| IVR/Voice Recognition | |||
| Call Scripting | |||
| Caller ID | |||
| Automatic Call Distribution | |||
| Queue Management | |||
| Call Reporting | |||
| Auto-Dialer | |||
| Blended Call Center | |||
| Predictive Dialer | |||
| Interaction Tracking | |||
| Artificial Intelligence | |||
| Customer Engagement Software | |||
| Churn Management | |||
| Engagement Tracking | |||
| Email Management | |||
| Social Media Integration | |||
| CRM | |||
| Multi-Language | |||
| Real Time Analytics | |||
| Campaign Management | |||
| Content Management | |||
| Event Triggered Actions | |||
| Feedback Management | |||
| Multi-Channel Communication | |||
| Customer Database | |||
| Surveys & Feedback | |||
| Customer Experience Management | |||
| Communication Management | |||
| Live Chat | |||
| Customer Segmentation | |||
| Visual Analytics | |||
| Customer History | |||
| Customer Portal | |||
| Sentiment Analysis | |||
| Artificial Intelligence | |||
| Customer Satisfaction Software | |||
| Trend Analysis | |||
| Survey/Poll Management | |||
| Data Visualization | |||
| Reporting/Analytics | |||
| Chat/Messaging | |||
| CRM | |||
| Feedback Management | |||
| Customer Segmentation | |||
| Customer Database | |||
| SMS Messaging | |||
| Visual Analytics | |||
| Email Management | |||
| Engagement Tracking | |||
| Multi-Channel Communication | |||
| Complaint Monitoring | |||
| Customer Experience Management | |||
| Sentiment Analysis | |||
| Performance Metrics | |||
| Social Media Integration | |||
| Customer Journey Mapping | |||
| NPS Survey | |||
| CES Survey | |||
| CSAT Survey | |||
| Artificial Intelligence | |||
| Contact Management Software | |||
| Search/Filter | |||
| Pipeline Management | |||
| Social Media Integration | |||
| Data Import/Export | |||
| Prospecting Tools | |||
| Task Management | |||
| Customer Database | |||
| Campaign Management | |||
| Lead Nurturing | |||
| Segmentation | |||
| Email Management | |||
| CRM | |||
| Sales Forecasting | |||
| Contact Management | |||
| Calendar Management | |||
| Document Storage | |||
| Drag & Drop | |||
| Collaboration Tools | |||
| Lead Management | |||
| Sales Pipeline Management | |||
| Lead Distribution | |||
| Email Marketing | |||
| Opportunity Management | |||
| Data Synchronization | |||
| Interaction Tracking | |||
| Lead Capture | |||
| Artificial Intelligence | |||
| Online CRM Software | |||
| Customizable Templates | |||
| Sales Trend Analysis | |||
| Calendar Management | |||
| Lead Capture | |||
| Workflow Management | |||
| Interaction Tracking | |||
| Opportunity Management | |||
| Performance Metrics | |||
| Email Management | |||
| Pipeline Management | |||
| Calendar Sync | |||
| Email Marketing | |||
| Task Management | |||
| Forecasting | |||
| Campaign Management | |||
| Contact Management | |||
| Document Storage | |||
| Social Media Integration | |||
| Collaboration Tools | |||
| Sales Reports | |||
| Web-based Deployment | |||
| Lead Management | |||
| Internal Chat Integration | |||
| Lead Generation | |||
| Lead Qualification | |||
| Marketing Automation | |||
| Quotes/Estimates | |||
| Referral Tracking | |||
| Reporting/Analytics | |||
| Territory Management | |||
| Deal Management | |||
| Lead Nurturing | |||
| Role-Based Permissions | |||
| Artificial Intelligence | |||
| Inside Sales Software | |||
| Lead Capture | |||
| Email Management | |||
| Call Monitoring | |||
| Automatic Call Distribution | |||
| Lead Qualification | |||
| Lead Management | |||
| Task Management | |||
| Performance Management | |||
| Data Management | |||
| Contact Management | |||
| Meeting Management | |||
| Call Recording | |||
| Lead Distribution | |||
| CRM | |||
| Interaction Tracking | |||
| Auto-Dialer | |||
| Calendar Management | |||
| Chat/Messaging | |||
| Reminders | |||
| Call List Management | |||
| Multi-Channel Communication | |||
| Deal Management | |||
| Sales Pipeline Management | |||
| Artificial Intelligence | |||
| Lead Management Software | |||
| Lead Nurturing | |||
| Sales Reports | |||
| Social Media Integration | |||
| Monitoring | |||
| Pipeline Management | |||
| Template Management | |||
| Lead Qualification | |||
| Calendar Management | |||
| Sales Forecasting | |||
| Lead Distribution | |||
| Prospecting Tools | |||
| Task Management | |||
| Document Storage | |||
| Lead Segmentation | |||
| Reminders | |||
| Email Tracking | |||
| Interaction Tracking | |||
| CRM | |||
| Web Forms | |||
| Email Marketing | |||
| Lead Capture | |||
| Campaign Management | |||
| Contact Management | |||
| Workflow Management | |||
| Sales Trend Analysis | |||
| Source Tracking | |||
| Lead Generation | |||
| Opportunity Management | |||
| Artificial Intelligence | |||
| Real Estate CRM Software | |||
| Referral Tracking | |||
| Commission Management | |||
| Contact Database | |||
| Lead Qualification | |||
| Contact Management | |||
| Campaign Management | |||
| Access Controls/Permissions | |||
| Client Management | |||
| Email Marketing | |||
| Pipeline Management | |||
| Lead Management | |||
| Activity Dashboard | |||
| Lead Nurturing | |||
| Interaction Tracking | |||
| Reporting/Analytics | |||
| Activity Tracking | |||
| Document Management | |||
| Appointment Management | |||
| Alerts/Notifications | |||
| Calendar Management | |||
| Lead Generation | |||
| Lead Distribution | |||
| Client/Property Matching | |||
| Task Management | |||
| Segmentation | |||
| Lead Capture | |||
| Email Tracking | |||
| For Real Estate | |||
| Property Database | |||
| Omnichannel Communications | |||
| Artificial Intelligence | |||
| Financial CRM Software | |||
| Expense Tracking | |||
| Forecasting | |||
| Template Management | |||
| Relationship Tracking | |||
| Interaction Tracking | |||
| Access Controls/Permissions | |||
| Activity Tracking | |||
| Client Management | |||
| Collaboration Tools | |||
| Sales Reports | |||
| Email Management | |||
| CRM | |||
| Search/Filter | |||
| Email Marketing | |||
| Task Management | |||
| Document Management | |||
| Lead Management | |||
| Calendar Management | |||
| Customer Database | |||
| Campaign Management | |||
| Marketing Automation | |||
| Activity Dashboard | |||
| Territory Management | |||
| Contact Management | |||
| Pipeline Management | |||
| Lead Capture | |||
| For Financial Institutions | |||
| Financial Management | |||
| Artificial Intelligence | |||
| Nonprofit CRM Software | |||
| Contact Management | |||
| Donation Tracking | |||
| Campaign Management | |||
| Interaction Tracking | |||
| Real Time Notifications | |||
| Email Marketing | |||
| Donor Management | |||
| Email Management | |||
| Web Forms | |||
| Access Controls/Permissions | |||
| Task Scheduling | |||
| Website Integration | |||
| Grant Management | |||
| Customer Database | |||
| Credit Card Processing | |||
| Membership Management | |||
| CRM | |||
| Accounting Integration | |||
| Event Management | |||
| Document Storage | |||
| Forms Management | |||
| Social Media Integration | |||
| Registration Management | |||
| Fundraising Management | |||
| Committee Management | |||
| Volunteer Management | |||
| Electronic Payments | |||
| Artificial Intelligence | |||
| Call Recording Software | |||
| Interaction Tracking | |||
| Call Tagging | |||
| Computer Telephony Integration | |||
| Call Monitoring | |||
| Automatic Call Distribution | |||
| File Transfer | |||
| IVR/Voice Recognition | |||
| Performance Metrics | |||
| Recording | |||
| Event Triggered Actions | |||
| Activity Dashboard | |||
| Contact Management | |||
| Scheduled Recording | |||
| Voice Mail | |||
| Call Transcription | |||
| Reporting & Statistics | |||
| Call Center Management | |||
| Auto-Dialer | |||
| Artificial Intelligence | |||
| Call Tracking Software | |||
| CRM | |||
| Call Monitoring | |||
| Automatic Call Distribution | |||
| Caller ID | |||
| Call Reporting | |||
| Contact Management | |||
| Conversion Tracking | |||
| Campaign Management | |||
| Call Center Management | |||
| Computer Telephony Integration | |||
| Predictive Dialer | |||
| Keyword Tracking | |||
| Call Transcription | |||
| API | |||
| Voice Mail | |||
| IVR/Voice Recognition | |||
| Call Routing | |||
| Artificial Intelligence | |||
| Cloud PBX Software | |||
| Call Routing | |||
| Call Reporting | |||
| Conferencing | |||
| Virtual Extensions | |||
| Automatic Call Distribution | |||
| Video Conferencing | |||
| Call Tracking | |||
| SIP Trunking | |||
| Third-Party Integrations | |||
| Call Transfer | |||
| Ring Groups | |||
| Call Center Management | |||
| Computer Telephony Integration | |||
| Queue Management | |||
| Role-Based Permissions | |||
| Fax Management | |||
| Alerts/Notifications | |||
| Communication Management | |||
| Call List Management | |||
| Customizable Reports | |||
| Call Recording | |||
| Call Disposition | |||
| IVR/Voice Recognition | |||
| Call Monitoring | |||
| Activity Dashboard | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Contact Center Software | |||
| Automated Routing | |||
| Quality Management | |||
| Queue Management | |||
| IVR/Voice Recognition | |||
| Computer Telephony Integration | |||
| Collaboration Tools | |||
| Agent Interface | |||
| Chatbot | |||
| Auto-Dialer | |||
| Reporting/Analytics | |||
| Workforce Management | |||
| Artificial Intelligence | |||
| Contact Center Quality Assurance Software | |||
| Quality Management | |||
| Employee Coaching Tools | |||
| Customer Experience Management | |||
| Call Recording | |||
| Reporting/Analytics | |||
| Process/Workflow Automation | |||
| Third-Party Integrations | |||
| Multi-Channel Communication | |||
| Activity Dashboard | |||
| KPI Monitoring | |||
| Multiple Scoring Models | |||
| Customer Surveys | |||
| Feedback Management | |||
| Agent Interface | |||
| Sentiment Analysis | |||
| Artificial Intelligence | |||
| Contract Management Software | |||
| Version Control | |||
| Completion Tracking | |||
| Team Collaboration | |||
| Audit Trail | |||
| Contact Management | |||
| Compliance Tracking | |||
| Electronic Signature | |||
| Workflow Management | |||
| Digital Signature | |||
| Data Extraction | |||
| Customizable Branding | |||
| Pre-built Templates | |||
| Approval Process Control | |||
| Full Text Search | |||
| Document Storage | |||
| Reminders | |||
| CRM | |||
| Artificial Intelligence | |||
| Customer Communications Management Software | |||
| Template Management | |||
| Workflow Management | |||
| Third-Party Integrations | |||
| CRM | |||
| Interaction Tracking | |||
| Content Management | |||
| Activity Dashboard | |||
| On-Demand Communications | |||
| Personalization | |||
| Multi-Channel Communication | |||
| Interactive Content | |||
| Video Support | |||
| Customer Database | |||
| Chat/Messaging | |||
| Reporting & Statistics | |||
| Batch Communications | |||
| Customer History | |||
| Alerts/Notifications | |||
| Feedback Management | |||
| Artificial Intelligence | |||
| Customer Data Platform Software | |||
| Personalization | |||
| Campaign Management | |||
| Customer Segmentation | |||
| GDPR Compliance | |||
| Behavioral Analytics | |||
| Data Integration | |||
| Predictive Modeling | |||
| Customer Profiles | |||
| Artificial Intelligence | |||
| Knowledge Base Software | |||
| Full Text Search | |||
| Self Service Portal | |||
| SEO Management | |||
| Customizable Branding | |||
| Feedback Management | |||
| Reporting/Analytics | |||
| Rich Text Editor | |||
| Cataloging/Categorization | |||
| Multi-Language | |||
| Customizable Templates | |||
| Collaboration Tools | |||
| User Management | |||
| Drag & Drop Editor | |||
| Mobile Interface | |||
| WYSIWYG Editor | |||
| Knowledge Management | |||
| Artificial Intelligence | |||
| Predictive Dialer Software | |||
| Lead Management | |||
| Call Monitoring | |||
| Contact Management | |||
| List Management | |||
| Campaign Management | |||
| Automatic Call Distribution | |||
| Call Scheduling | |||
| Call Routing | |||
| Predictive Dialer | |||
| Call Center Management | |||
| Real-Time Reporting | |||
| Call Transfer | |||
| Campaign Specific Caller ID | |||
| FCC Compliance | |||
| Call Reporting | |||
| Interaction Tracking | |||
| Computer Telephony Integration | |||
| Reporting/Analytics | |||
| Call Recording | |||
| FTC Compliance | |||
| Artificial Intelligence | |||
| Predictive Lead Scoring Software | |||
| AI/Machine Learning | |||
| Alerts/Notifications | |||
| Predictive Analytics | |||
| Lead Distribution | |||
| Lead Qualification | |||
| Data Enrichment | |||
| Demographic/Firmographic Data | |||
| Customizable Scoring | |||
| Prioritization | |||
| Process/Workflow Automation | |||
| Multiple Scoring Models | |||
| Artificial Intelligence | |||
| Remote Work Software | |||
| Softphone | |||
| Video Conferencing | |||
| Meeting Management | |||
| Remote Support | |||
| Communication Management | |||
| Time Zone Tracking | |||
| Third-Party Integrations | |||
| Electronic Signature | |||
| Live Chat | |||
| Video Chat | |||
| Task Management | |||
| Workflow Management | |||
| Collaboration Tools | |||
| Access Controls/Permissions | |||
| Progress Tracking | |||
| Employee Activity Monitoring | |||
| Reporting & Statistics | |||
| Document Management | |||
| Artificial Intelligence | |||
| Sales Enablement Software | |||
| Goal Management | |||
| Contact Management | |||
| Workflow Management | |||
| Lead Qualification | |||
| Lead Management | |||
| Engagement Tracking | |||
| Alerts/Notifications | |||
| Meeting Management | |||
| Collaboration Tools | |||
| Sales Onboarding & Training | |||
| Activity Tracking | |||
| Performance Management | |||
| Reporting & Statistics | |||
| Customizable Branding | |||
| Campaign Management | |||
| Document Management | |||
| Artificial Intelligence | |||
| Sales Force Automation Software | |||
| Email Marketing | |||
| Campaign Management | |||
| Pipeline Management | |||
| Lead Management | |||
| Lead Capture | |||
| Referral Tracking | |||
| Sales Activity Management | |||
| Performance Metrics | |||
| Third-Party Integrations | |||
| Customer Database | |||
| Territory Management | |||
| Activity Dashboard | |||
| Forecasting | |||
| Contact Management | |||
| Task Management | |||
| Opportunity Management | |||
| Customizable Fields | |||
| Artificial Intelligence | |||
| Sales Forecasting Software | |||
| Pipeline Management | |||
| Lead Management | |||
| Workflow Management | |||
| Data Visualization | |||
| Contact Management | |||
| Contact Database | |||
| Data Import/Export | |||
| What If Scenarios | |||
| Graphical Data Presentation | |||
| Activity Tracking | |||
| Statistical Analysis | |||
| Forecasting | |||
| Sales Reports | |||
| Dynamic Modeling | |||
| Customizable Reports | |||
| Opportunity Management | |||
| Alerts/Notifications | |||
| Budgeting/Forecasting | |||
| Modeling & Simulation | |||
| Lead Capture | |||
| Artificial Intelligence | |||
| Sales Tracking Software | |||
| Sales Pipeline Management | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Appointment Scheduling | |||
| Task Management | |||
| Interaction Tracking | |||
| Alerts/Notifications | |||
| Customizable Reports | |||
| Activity Dashboard | |||
| Commenting/Notes | |||
| Third-Party Integrations | |||
| Data Import/Export | |||
| Lead Scoring | |||
| Document Management | |||
| Email Templates | |||
| Call Logging | |||
| Search/Filter | |||
| Artificial Intelligence | |||
| Telephony Software | |||
| Call Center Management | |||
| Call Transfer | |||
| Computer Telephony Integration | |||
| VoIP | |||
| Voice Mail | |||
| Reporting/Analytics | |||
| Caller ID | |||
| Call Monitoring | |||
| Call Recording | |||
| Multi-Channel Communication | |||
| Auto-Dialer | |||
| IVR/Voice Recognition | |||
| Call Routing | |||
| Automatic Call Distribution | |||
| Artificial Intelligence | |||
| Customer Support Software | |||
| Queue Management | |||
| Email Management | |||
| Service Level Agreement (SLA) Management | |||
| CRM | |||
| Live Chat | |||
| Knowledge Base Management | |||
| Customer Database | |||
| Reporting/Analytics | |||
| Multi-Channel Communication | |||
| Inventory Management | |||
| Chatbot | |||
| Artificial Intelligence | |||
| Customer Relationship Management (CRM) Software | |||
| Referral Tracking | |||
| Mobile Access | |||
| Lead Qualification | |||
| Contact Database | |||
| Sales Pipeline Management | |||
| Territory Management | |||
| Quotes/Estimates | |||
| Customizable Fields | |||
| Calendar/Reminder System | |||
| Marketing Automation | |||
| Task Management | |||
| Interaction Tracking | |||
| Social Media Integration | |||
| Pipeline Management | |||
| Lead Capture | |||
| Forecasting | |||
| Contact Management | |||
| Email Management | |||
| Lead Generation | |||
| Workflow Management | |||
| Activity Dashboard | |||
| Internal Chat Integration | |||
| Segmentation | |||
| Alerts/Notifications | |||
| Document Storage | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Data Import/Export | |||
| AI/Machine Learning | |||
| Artificial Intelligence | |||
| IT Ticketing Systems Software | |||
| Access Controls/Permissions | |||
| Activity Dashboard | |||
| Alerts/Escalation | |||
| Asset Lifecycle Management | |||
| Automated Responses | |||
| Automated Routing | |||
| Change Management | |||
| Collaboration Tools | |||
| Configurable Workflow | |||
| Customizable Branding | |||
| Customizable Fields | |||
| Customizable Forms | |||
| Customizable Reports | |||
| Customizable Templates | |||
| Help Desk Management | |||
| Incident Management | |||
| IT Asset Management | |||
| Knowledge Base Management | |||
| Macros/Templated Responses | |||
| Multi-Channel Communication | |||
| Multi-Language | |||
| Prioritization | |||
| Problem Management | |||
| Release Management | |||
| Reporting/Analytics | |||
| Self Service Portal | |||
| Service Catalog | |||
| Service Reporting | |||
| Support Ticket Management | |||
| Support Ticket Tracking | |||
| Task Management | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Mac, | Web-Based, iPhone, Android, Windows, Mac, | |
| Pricing Model | Per User | Per User | |
| Support | Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
|
