Omnito

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One platform for every customer interaction.

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User RatingNot rated yet
Starting Price$0
Free Trial15 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Omnito Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Omnito

Omnito is a customer engagement platform built for teams that manage a high volume of customer interactions and can't afford to lose context between them.

The platform brings five capabilities together in one connected workspace: Meeting Booker for intelligent scheduling and routing, Notetaker for recordings, summaries, and action items, Live Chat and Messaging for real-time and async customer engagement, Omni-Inbox so every conversation from every channel lands in one place, and AI Copilot for assistance across booking, prep, and follow-up. Everything is linked, so what happens in a chat informs the meeting, and what happens in the meeting drives the follow-up, without manual hand-offs or switching between tools.

It's CRM-agnostic and integrates with the tools teams already use. A Salesforce-native version is also available for revenue teams embedded in that ecosystem.

Omnito is built for small and mid-sized businesses in sales, customer success, support, and professional services — teams where the quality of every customer interaction directly affects retention and revenue.

The platform grew out of 17 years of building scheduling software under the name Sumo Scheduler. Over time, as customers asked for more continuity across their workflows, it expanded into chat, AI meeting assistance, and omni-channel engagement. When the product outgrew its original scope, the name changed too. Omnito reflects what it actually is today: a full customer engagement platform, not just a scheduling tool. The focus hasn't changed: fewer tools, better continuity, no lost context.

If your team spends too much time moving between apps and too little time with customers, Omnito is worth a look. You can start for free and see how it fits your workflow.

Company Omnito
Founded 2008
Headquarters United States
Employees 51-100

Support

24x7 Support Email Chat Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Banking Education Management Health, Wellness & Fitness Non-profit Organization Management Retail
Category-Based Capabilities

Omnito Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Appointment Scheduling Software 17 selected features Open category ↗ ⌄

Omnito includes Meeting Booker — an intelligent scheduling and routing tool built for customer-facing teams. It handles meeting booking, calendar integration, and lead routing. Calendly, our direct competitor, is listed in this category. Omnito is a natural fit and offers scheduling as a core feature alongside Live Chat, AI Notetaker, and Omni-Inbox.

Automated Scheduling Appointment Management Customer Database Client Portal Recurring Appointments Client Management Online Payments Calendar Management Multi-Location SMS Messaging Group Scheduling Online Booking Website Integration Availability Management Mobile Access Booking Management Email Management
Connected Applications

Omnito Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Omnito Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial 15 Days
Free Version Not available
Payment Frequency Annual Subscription
Free
$0 Per Plan
Copilot
$75 Per Month
Chat+
$55 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Omnito FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Omnito is a customer engagement platform built for teams that manage a high volume of customer interactions and can't afford to lose context between them.

The platform brings five capabilities together in one connected workspace: Meeting Booker for intelligent scheduling and routing, Notetaker for recordings, summaries, and action items, Live Chat and Messaging for real-time and async customer engagement, Omni-Inbox so every conversation from every channel lands in one place, and AI Copilot for assistance across booking, prep, and follow-up. Everything is linked, so what happens in a chat informs the meeting, and what happens in the meeting drives the follow-up, without manual hand-offs or switching between tools.

It's CRM-agnostic and integrates with the tools teams already use. A Salesforce-native version is also available for revenue teams embedded in that ecosystem.

Omnito is built for small and mid-sized businesses in sales, customer success, support, and professional services — teams where the quality of every customer interaction directly affects retention and revenue.

The platform grew out of 17 years of building scheduling software under the name Sumo Scheduler. Over time, as customers asked for more continuity across their workflows, it expanded into chat, AI meeting assistance, and omni-channel engagement. When the product outgrew its original scope, the name changed too. Omnito reflects what it actually is today: a full customer engagement platform, not just a scheduling tool. The focus hasn't changed: fewer tools, better continuity, no lost context.

If your team spends too much time moving between apps and too little time with customers, Omnito is worth a look. You can start for free and see how it fits your workflow.

  • No, Omnito does not offer a free version.

  • Yes, Omnito offers a free trial.

  • No, Credit Card details are not required for the Omnito trial.

  • Omnito offers the following pricing plans & packages:

    Free

    $0 Per Plan

    Copilot

    $75 Per Month

    Chat+

    $55 Per Month

  • Omnito supports the following payment frequencies:

    • Annual Subscription

  • No, Omnito does not offer an API.

  • Omnito can be integrated with the following applications:

    • Salesforce Sales Cloud , Salesforce Financial Services Cloud , Salesforce Nonprofit Cloud , HubSpot CRM , Salesforce Field Service , Zapier , Dynamics 365

  • Omnito offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • Omnito offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Omnito supports the following languages:
    • English

  • Following are the typical users of the Omnito:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Omnito supports the following deployment:
    • Cloud Hosted

  • Omnito supports the following devices and operating systems:
    • Web-Based
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