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Pabau

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Practice Management Software for an easy life and happy clients

5.0 2 verified reviews
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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Pabau

"Clinics and wellness practices often turn to Pabau when managing appointments, client records, and staff schedules starts to feel overwhelming. It fits well in settings like medspas, aesthetic clinics, and similar health-focused businesses where client management needs to stay organized day to day. Teams can handle bookings and treatment notes without jumping between multiple tools. That said, businesses outside the health and wellness space may find it less suited to their specific workflow needs."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Pabau Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$69 / month
Free TrialNot available
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited Kingdom
✎
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Product Overview

Pabau Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Pabau

Pabau is a comprehensive clinic management software primarily designed for the healthcare and wellness industries. It specializes in streamlining clinic operations with features like advanced appointment scheduling, client record management, and customizable medical forms. A key feature of Pabau is its robust CRM (Customer Relationship Management) system, which enhances patient engagement and retention through personalized communication and marketing tools. The software includes efficient billing and invoicing capabilities, simplifying financial transactions. Pabau's unique ability is its detailed reporting and analytics, offering deep insights into clinic performance. Additionally, it provides inventory management and online booking options, further boosting operational efficiency. Pabau's user-friendly interface and tailored functionalities make it a popular choice among clinics looking to improve workflow and enhance patient experience.
Company Pabau
Founded 2012
Headquarters United Kingdom
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Windows Mac

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 5 languages available
English French German Italian Spanish

Why Choose Pabau

Problem it Solves

  • Problem it Solves Streamlining Patient Management For Healthcare Providers

Target Users

  • Target Users Healthcare Professionals
  • Target Users Clinic Managers
  • Target Users Medical Practitioners
  • Target Users Administrative Staff
  • Target Users Practice Owners

Core Use Case

  • Core Use Case Manage Patient Records
  • Core Use Case Schedule Appointments
  • Core Use Case Automate Reminders
  • Core Use Case Track Billing
  • Core Use Case Generate Reports

USP

  • USP Streamline Your Practice With Pabau's All-in-one Management Solution

Pros

  • Pros Built specifically for clinics
  • Pros Handles appointments, notes, payments and marketing inside one platform
  • Pros Client records include full medical history, consents and treatment photos
  • Pros Automated reminders cut down no-shows without manual staff effort
  • Pros Online booking works 24/7 and syncs directly with staff calendars
  • Pros Built-in invoicing removes the need for a separate billing tool
  • Pros Customisable intake forms and consent documents speed up patient onboarding
  • Pros Reporting covers revenue, staff performance, and retention in real detail

Cons

  • Cons Reporting depth falls short for data-driven clinic managers
  • Cons Mobile experience feels noticeably limited compared to the desktop version
  • Cons Onboarding new staff takes more effort than the platform suggests
  • Cons Pricing climbs quickly once teams scale beyond the basics
Editorial Buyer Guidance

Who Is Pabau Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Patient Management For Healthcare Providers

Target Users

  • Healthcare Professionals
  • Clinic Managers
  • Medical Practitioners
  • Administrative Staff
  • Practice Owners

Core Use Cases

  • Manage Patient Records
  • Schedule Appointments
  • Automate Reminders
  • Track Billing
  • Generate Reports

Unique Selling Point

Streamline Your Practice With Pabau's All-in-one Management Solution

Strengths and Limitations

Pabau Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Built specifically for clinics
  • Handles appointments, notes, payments and marketing inside one platform
  • Client records include full medical history, consents and treatment photos
  • Automated reminders cut down no-shows without manual staff effort
  • Online booking works 24/7 and syncs directly with staff calendars
  • Built-in invoicing removes the need for a separate billing tool
  • Customisable intake forms and consent documents speed up patient onboarding
  • Reporting covers revenue, staff performance, and retention in real detail
!

Cons

  • Reporting depth falls short for data-driven clinic managers
  • Mobile experience feels noticeably limited compared to the desktop version
  • Onboarding new staff takes more effort than the platform suggests
  • Pricing climbs quickly once teams scale beyond the basics
Category-Based Capabilities

Pabau Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Spa Software 32 selected features Open category ↗ ⌄
Appointment Management Customer History Online Booking Client Management Multi-Location Electronic Payments Discount Management Inventory Management Customer Database Website Integration Real Time Reporting Activity Dashboard Email Reminders Performance Metrics Barcode/Ticket Scanning Promotions Management Point of Sale (POS) Employee Management Credit Card Processing Calendar Sync Loyalty Program Gift Card Management SMS Marketing Transaction History Calendar Management Alerts/Notifications Client Portal Email Marketing Automated Scheduling Confirmation/Reminders Recurring Appointments Customer Surveys
Chiropractic Software 12 selected features Open category ↗ ⌄
Confirmation/Reminders Healthcare Compliance Appointment Management HIPAA Compliant Billing & Invoicing Reporting & Statistics Electronic Payments Claims Management Charting SOAP notes Calendar Management Third-Party Integrations
Dermatology Software 11 selected features Open category ↗ ⌄
EMR/EHR Image Management Treatment Planning Claims Management Practice Management Appointment Management Progress Notes Inventory Management HIPAA Compliant Patient Portal Artificial Intelligence
Electronic Medical Records Software 19 selected features Open category ↗ ⌄
Claims Management E-Prescribing Appointment Scheduling HIPAA Compliant Handwriting Recognition Insurance Eligibility Verification Electronic Payments Charting Decision Support ONC-ATCB Certified Medical Billing Clinic Interoperability Coding Assistance Patient Database Patient Records Management Patient Portal Financial Analysis File Sharing Documentation Management
Medical Billing Software 19 selected features Open category ↗ ⌄
Claims Management E-Prescribing Invoice History Quotes/Estimates Electronic Payments Code & Charge Entry Remittance Advice Self Service Portal Practice Management Insurance Eligibility Verification Charting Customizable Templates Forms Management Dunning Management Billing & Invoicing Compliance Tracking Appointment Management Claims Scrubbing HIPAA Compliant
Medical Practice Management Software 19 selected features Open category ↗ ⌄
HIPAA Compliant Medical Billing Appointment Management Physician Scheduling Insurance Eligibility Verification Charting Patient Intake Claims Management Reminders Multi-Physician Patient Scheduling Reporting & Statistics Multi-Location Patient Portal EMR/EHR Document Management Patient Records Management E-Prescribing Inventory Management
Medical Scheduling Software 12 selected features Open category ↗ ⌄
Recurring Appointments Reminders Multi-Location Calendar Management Self Service Portal Appointment Management Patient Records Management Faculty/Staff Management Reporting & Statistics Third-Party Integrations HIPAA Compliant Billing & Invoicing
Medical Spa Software 15 selected features Open category ↗ ⌄
Appointment Management Faculty/Staff Management Client Management Payment Processing Inventory Management Before & After Pictures Calendar Management Gift Card Management HIPAA Compliant Reminders Marketing Automation Treatment Packages Online Booking Alerts/Notifications For Medical Spas
Mental Health Software 17 selected features Open category ↗ ⌄
Employee Management Medical Billing Self Service Portal Compliance Tracking Records Management Reporting & Statistics Task Scheduling Forms Management EMR/EHR Claims Management E-Prescribing Appointment Scheduling Charting Confirmation/Reminders For Mental/Behavioral Health Treatment Planning Initial Assessments
Occupational Therapy Software 16 selected features Open category ↗ ⌄
Care Plan Management Charting Assessment Management Claims Management Practice Management Appointment Management Electronic Payments Patient Records Management Patient Scheduling SOAP notes Billing & Invoicing Progress Tracking Document Management Patient Intake HIPAA Compliant Patient Portal
Optometry Software 16 selected features Open category ↗ ⌄
Recall Tracking Claims Management E-Prescribing For Optometrists Activity Dashboard Electronic Payments Insurance Management HIPAA Compliant Appointment Management Reminders SOAP notes Calendar Management Charting Patient Records Management Self Service Portal Records Management
Patient Case Management Software 20 selected features Open category ↗ ⌄
Referral Management Eligibility Verification Case List Management HIPAA Compliant Patient Management Treatment Planning Medical History Records Candidate Profiles Document Management Task Management Payment Processing Patient Records Management Calendar Management Billing & Invoicing Activity Dashboard Progress Reports Appointment Management Charting Reporting & Statistics Case Management
Patient Engagement Software 19 selected features Open category ↗ ⌄
Confirmation/Reminders Appointment Scheduling Calendar Management Patient Intake Patient Records Management Automated Scheduling Mobile Access Live Chat Patient Education Communication Management Surveys & Feedback Video Conferencing Care Plan Management HIPAA Compliant Reporting & Statistics Patient Portal Electronic Payments Patient Questionnaires Alerts/Notifications
Patient Management Software 15 selected features Open category ↗ ⌄
Bed Management Communication Management Claims Management Patient Location Tracking Billing & Invoicing Patient Flow Management Appointment Management Calendar Management Historical Reporting HIPAA Compliant Records Management Waiting Time Tracking Real-Time Reporting Charting Patient Monitoring
Patient Portal Software 14 selected features Open category ↗ ⌄
Health Record Access Client Portal Appointment Scheduling Billing & Invoicing HIPAA Compliant Prescription Renewal Lab Results Multi-Location Document Management Secure Messaging Self Service Portal Telemedicine Medical Billing For Medical Purposes
Patient Scheduling Software 14 selected features Open category ↗ ⌄
Online Scheduling HIPAA Compliant Reporting/Analytics SMS Messaging Reminders Alerts/Notifications Patient Records Management Patient Portal Patient Intake Mobile Access Third-Party Integrations Approval Process Control Patient Communications Payment Processing
Physical Therapy Software 18 selected features Open category ↗ ⌄
Treatment Planning Insurance Management Practice Management Billing & Invoicing HIPAA Compliant Progress Notes Exercise Library Reporting/Analytics Assessment Management Appointment Management For Physical Therapy Progress Tracking Document Management Electronic Payments EMR/EHR Multi-Location Patient Portal Scheduling
Plastic Surgery Software 10 selected features Open category ↗ ⌄
Scheduling Claims Management E-Prescribing Medical Billing Patient Portal Patient Records Management Inventory Management Before & After Pictures Telemedicine EMR/EHR
Podiatry Software 15 selected features Open category ↗ ⌄
Reporting & Statistics EMR/EHR Claims Management Reminders Appointment Management Billing & Invoicing Patient Records Management Calendar Management Patient Portal Customizable Templates E-Prescribing For Podiatrists Telemedicine Coding Assistance Workflow Management
Telemedicine Software 17 selected features Open category ↗ ⌄
Self Service Portal Appointment Scheduling Charting Payment Processing E-Prescribing Appointment Management For Medical Purposes Online Forms Medical Billing HIPAA Compliant Remote Treatment Planning Virtual Waiting Room Multi-Provider Practice Billing & Invoicing Practice Management Confirmation/Reminders Video Conferencing
Connected Applications

Pabau Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 11 integrations
Pricing Information

Pabau Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
Pricing Page ↗ Request Demo ↗
New Business Package
$69 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Pabau Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Pabau Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Rahena A.
Rahena A. Practitioner

Exceptional Support Makes All the Difference

I’m incredibly grateful for [sensitive content hidden]’s support and guidance. From the very beginning, she’s been responsive, patient, and knowledgeable, making even complex topics easy to understand. Her encouragement has given me confidence in using Pabau, and I truly appreciate her dedication throughout this journey. The only downside has been occasional system downtime, but having such a reliable and helpful support person makes the experience overwhelmingly positive.

Reviewed on April, 2025
Jolie K.
Jolie K. Aesthetic Injector

Seamless Experience with Outstanding Support

My experience with Pabau has been absolutely fantastic! From beginning to end, everything was handled professionally and with care. [sensitive content hidden] went the extra mile to make sure I was fully satisfied, offering expert guidance and support along the way. His attention to detail and friendly approach made the whole process smooth and enjoyable. If I had one small suggestion, it would be to have a bit more clarity on the available options upfront, but overall, I couldn’t be happier and would highly recommend Pabau to anyone seeking reliable, high-quality service.

Reviewed on January, 2025
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Frequently Asked Questions

Pabau FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Pabau is a comprehensive clinic management software primarily designed for the healthcare and wellness industries. It specializes in streamlining clinic operations with features like advanced appointment scheduling, client record management, and customizable medical forms. A key feature of Pabau is its robust CRM (Customer Relationship Management) system, which enhances patient engagement and retention through personalized communication and marketing tools. The software includes efficient billing and invoicing capabilities, simplifying financial transactions. Pabau's unique ability is its detailed reporting and analytics, offering deep insights into clinic performance. Additionally, it provides inventory management and online booking options, further boosting operational efficiency. Pabau's user-friendly interface and tailored functionalities make it a popular choice among clinics looking to improve workflow and enhance patient experience.

  • No, Pabau does not offer a free version.

  • No, Pabau does not offer any free trial.

  • Pabau offers the following pricing plans & packages:

    New Business Package

    $69 Per Month

  • Pabau supports the following payment frequencies:

    • Monthly Subscription

  • Yes, Pabau offers an API.

  • Pabau can be integrated with the following applications:

    • QuickBooks Online , Xero , Mailchimp , Google Workspace , HubSpot CRM , Zoom Meetings , Twilio , Microsoft Outlook , Shopify , Microsoft Teams , Zapier

  • Pabau offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Pabau offers training with the following options:
    • In-person , Webinar , Documentation

  • Pabau supports the following languages:
    • English , French , German , Italian , Spanish

  • Following are the typical users of the Pabau:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Pabau supports the following deployment:
    • Cloud Hosted

  • Pabau supports the following devices and operating systems:
    • Web-Based , iPhone , Windows , Mac
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