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Cliniko

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Cliniko

"Healthcare clinics and allied health practices often turn to Cliniko because it helps manage appointment scheduling and patient records in a straightforward way. Small to mid-sized practices find it easier to handle bookings, treatment notes, and billing without juggling multiple tools. It works well for physiotherapists, psychologists, and similar practitioners who need organized patient management. That said, larger healthcare organizations with complex multi-department workflows may find it lacks the deeper administrative controls they require."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Cliniko Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.9 / 5
Starting Price$45 / month
Free Trial30 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersAustralia
✎
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Product Overview

Cliniko Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Cliniko

Cliniko is a versatile and user-friendly practice management software ideal for health clinics and individual practitioners. It simplifies key operations with features like online appointment scheduling, patient database management, and automated appointment reminders, reducing administrative workload. Cliniko's standout capability is its comprehensive treatment note functionality, tailored for various health disciplines, streamlining patient record keeping. The software also includes an intuitive invoicing and payment processing system, facilitating smooth financial transactions. Cliniko supports telehealth services, enabling practitioners to offer virtual consultations seamlessly. Additionally, its robust reporting tools provide valuable insights into practice performance. Cliniko's commitment to data security and privacy compliance ensures sensitive information is well-protected, making it a trusted solution for healthcare providers looking to enhance efficiency and patient care.
Company Red Guava
Founded 2010
Headquarters Australia
Employees 11-50

Support

24x7 Support Phone Chat

Training

In-person

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Hospital & Health Care Medical Practice

Why Choose Cliniko

Problem it Solves

  • Problem it Solves Streamlines Patient Management And Appointment Scheduling For Healthcare Providers

Target Users

  • Target Users Healthcare Practitioners
  • Target Users Clinic Administrators
  • Target Users Practice Managers
  • Target Users Allied Health Professionals
  • Target Users Mental Health Professionals

Core Use Case

  • Core Use Case Manage Patient Appointments
  • Core Use Case Track Treatment Progress
  • Core Use Case Generate Financial Reports
  • Core Use Case Store Patient Records
  • Core Use Case Facilitate Telehealth Consultations

USP

  • USP Streamline Your Practice With Cliniko's Intuitive Management Software

Pros

  • Pros Purpose-built for allied health, not a generic clinic retrofit
  • Pros Appointment scheduling handles complex multi-practitioner calendars without breaking down
  • Pros Patient records and clinical notes live in one clean place
  • Pros Online bookings let patients self-schedule without calling the front desk
  • Pros Telehealth is built in, no third-party video tool needed
  • Pros Invoicing and Medicare billing connect directly to clinical workflows
  • Pros GDPR and Australian Privacy Act compliance handled at the platform level
  • Pros Honest per-practitioner pricing means small clinics aren't penalized early on

Cons

  • Cons Mobile app experience feels noticeably limited compared to desktop functionality
  • Cons Reporting tools lack the depth analytics-focused clinic owners often need
  • Cons Pricing climbs quickly as practitioner seats are added to accounts
  • Cons Built-in telehealth options feel basic against dedicated video consultation platforms
Editorial Buyer Guidance

Who Is Cliniko Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Patient Management And Appointment Scheduling For Healthcare Providers

Target Users

  • Healthcare Practitioners
  • Clinic Administrators
  • Practice Managers
  • Allied Health Professionals
  • Mental Health Professionals

Core Use Cases

  • Manage Patient Appointments
  • Track Treatment Progress
  • Generate Financial Reports
  • Store Patient Records
  • Facilitate Telehealth Consultations

Unique Selling Point

Streamline Your Practice With Cliniko's Intuitive Management Software

Strengths and Limitations

Cliniko Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Purpose-built for allied health, not a generic clinic retrofit
  • Appointment scheduling handles complex multi-practitioner calendars without breaking down
  • Patient records and clinical notes live in one clean place
  • Online bookings let patients self-schedule without calling the front desk
  • Telehealth is built in, no third-party video tool needed
  • Invoicing and Medicare billing connect directly to clinical workflows
  • GDPR and Australian Privacy Act compliance handled at the platform level
  • Honest per-practitioner pricing means small clinics aren't penalized early on
!

Cons

  • Mobile app experience feels noticeably limited compared to desktop functionality
  • Reporting tools lack the depth analytics-focused clinic owners often need
  • Pricing climbs quickly as practitioner seats are added to accounts
  • Built-in telehealth options feel basic against dedicated video consultation platforms
Category-Based Capabilities

Cliniko Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Appointment Scheduling Software 20 selected features Open category ↗ ⌄
Automated Scheduling Appointment Management Customer Database Credit Card Processing Client Portal Electronic Payments Billing & Invoicing Recurring Appointments Client Management Online Payments Calendar Management Multi-Location SMS Messaging Group Scheduling Online Booking Website Integration Availability Management Mobile Access Booking Management Email Management
Chiropractic Software 12 selected features Open category ↗ ⌄
Confirmation/Reminders Healthcare Compliance Appointment Management HIPAA Compliant Billing & Invoicing Reporting & Statistics Electronic Payments Claims Management Charting SOAP notes Calendar Management Third-Party Integrations
Dermatology EMR Software 12 selected features Open category ↗ ⌄
Charting Billing & Invoicing Coding Assistance Patient Portal Mobile Access Customizable Templates HIPAA Compliant Document Management Appointment Scheduling E-Prescribing Claims Management Treatment Planning
Electronic Medical Records Software 19 selected features Open category ↗ ⌄
Claims Management E-Prescribing Appointment Scheduling HIPAA Compliant Handwriting Recognition Insurance Eligibility Verification Electronic Payments Charting Decision Support ONC-ATCB Certified Medical Billing Clinic Interoperability Coding Assistance Patient Database Patient Records Management Patient Portal Financial Analysis File Sharing Documentation Management
Family Practice Electronic Medical Records Software 13 selected features Open category ↗ ⌄
E-Prescribing Lab Order Management Voice Recognition Coding Assistance Patient Scheduling Immunization & Allergy Tracking Telemedicine Historical Reporting Initial Assessments Medication History Growth Charts Treatment Planning Progress Notes
Massage Therapy Software 23 selected features Open category ↗ ⌄
Email Marketing Booking Management Customizable Templates Online Booking Billing & Invoicing Practice Management Electronic Payments Credit Card Processing Loyalty Program Client Management Calendar Sync Customizable Forms SOAP notes Website Integration Multi-Location Calendar Management Customizable Branding Gift Card Management Reminders Alerts/Notifications Debit/Credit Card Processing Staff Management Appointment Scheduling
Medical Practice Management Software 19 selected features Open category ↗ ⌄
HIPAA Compliant Medical Billing Appointment Management Physician Scheduling Insurance Eligibility Verification Charting Patient Intake Claims Management Reminders Multi-Physician Patient Scheduling Reporting & Statistics Multi-Location Patient Portal EMR/EHR Document Management Patient Records Management E-Prescribing Inventory Management
Medical Spa Software 15 selected features Open category ↗ ⌄
Appointment Management Faculty/Staff Management Client Management Payment Processing Inventory Management Before & After Pictures Calendar Management Gift Card Management HIPAA Compliant Reminders Marketing Automation Treatment Packages Online Booking Alerts/Notifications For Medical Spas
Mental Health Software 17 selected features Open category ↗ ⌄
Employee Management Medical Billing Self Service Portal Compliance Tracking Records Management Reporting & Statistics Task Scheduling Forms Management EMR/EHR Claims Management E-Prescribing Appointment Scheduling Charting Confirmation/Reminders For Mental/Behavioral Health Treatment Planning Initial Assessments
Mental Health EHR Software 15 selected features Open category ↗ ⌄
Therapy Notes Initial Assessments Treatment Planning Appointment Scheduling E-Prescribing Reporting & Statistics Patient Portal Patient Communications Telemedicine Document Management HIPAA Compliant Confirmation/Reminders Electronic Payments For Group Therapy For Substance Abuse Therapy
Occupational Health Software 12 selected features Open category ↗ ⌄
Health Monitoring Health Record Access Compliance Management Forms Management Scheduling Activity Dashboard OSHA Recordkeeping Document Management Insurance Management Real-Time Monitoring Care Plan Management Third-Party Integrations
Occupational Therapy Software 16 selected features Open category ↗ ⌄
Care Plan Management Charting Assessment Management Claims Management Practice Management Appointment Management Electronic Payments Patient Records Management Patient Scheduling SOAP notes Billing & Invoicing Progress Tracking Document Management Patient Intake HIPAA Compliant Patient Portal
Ophthalmology EMR Software 14 selected features Open category ↗ ⌄
Appointment Management Document Management E-Prescribing HIPAA Compliant Medical Billing Patient Portal Charting Coding Assistance Decision Support Billing & Invoicing Records Management Activity Dashboard Claims Management Insurance Eligibility Verification
Pain Management EMR Software 12 selected features Open category ↗ ⌄
Patient Records Management Workflow Management Charting Initial Assessments Medical Billing E-Prescribing Clinical Notes Medication Management Patient Intake Patient Portal Appointment Scheduling Practice Management
Physical Therapy Software 18 selected features Open category ↗ ⌄
Treatment Planning Insurance Management Practice Management Billing & Invoicing HIPAA Compliant Progress Notes Exercise Library Reporting/Analytics Assessment Management Appointment Management For Physical Therapy Progress Tracking Document Management Electronic Payments EMR/EHR Multi-Location Patient Portal Scheduling
Podiatry Software 15 selected features Open category ↗ ⌄
Reporting & Statistics EMR/EHR Claims Management Reminders Appointment Management Billing & Invoicing Patient Records Management Calendar Management Patient Portal Customizable Templates E-Prescribing For Podiatrists Telemedicine Coding Assistance Workflow Management
Psychiatry Electronic Medical Records Software 12 selected features Open category ↗ ⌄
Medication Management Charting Electronic Payments HIPAA Compliant Customizable Forms Care Plan Management Prescription Management Medical Billing Claims Management Self Service Portal Appointment Management Medication Alerts/Warnings
Speech Therapy Software 16 selected features Open category ↗ ⌄
Insurance Management Assessment Management Patient Records Management SOAP notes Billing & Invoicing Claims Management Practice Management Patient Scheduling Progress Tracking Customizable Templates Care Plan Management HIPAA Compliant Appointment Management Document Management For Speech Therapists Patient Portal
Telemedicine Software 17 selected features Open category ↗ ⌄
Self Service Portal Appointment Scheduling Charting Payment Processing E-Prescribing Appointment Management For Medical Purposes Online Forms Medical Billing HIPAA Compliant Remote Treatment Planning Virtual Waiting Room Multi-Provider Practice Billing & Invoicing Practice Management Confirmation/Reminders Video Conferencing
Connected Applications

Cliniko Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 10 integrations
Pricing Information

Cliniko Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial 30 Days
Free Version Not available
Payment Frequency Monthly Subscription
Pricing Page ↗
1 practitioner
$45 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Cliniko Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Cliniko Review ↗
4.9
Based on 2 approved reviews
5 stars 88%
4 stars 13%
3 stars 0%
2 stars 0%
1 star 0%
Robin P.
Robin P. Director

Excellent Value for Money

This software has been fantastic for us, offering so many useful features at a very reasonable price. Considering everything it can do, it’s definitely great value for money. While it would be even better if it supported recurring invoices or membership management, overall it has made managing our tasks much simpler and more efficient.

Reviewed on February, 2025
Adam H.
Adam H. Director

Booking Made Simple

I’m really pleased with this software! It’s super easy for users to book, and there are plenty of features that make the subscription worthwhile. Managing staff diaries and online bookings is straightforward. Embedding it into a website can be a bit tricky at times, but the support team is always ready to help, which makes the process smooth.

Reviewed on November, 2024
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Top Cliniko Alternatives

Explore leading products commonly evaluated alongside Cliniko.

View All Cliniko Alternatives ↗

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Frequently Asked Questions

Cliniko FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Cliniko is a versatile and user-friendly practice management software ideal for health clinics and individual practitioners. It simplifies key operations with features like online appointment scheduling, patient database management, and automated appointment reminders, reducing administrative workload. Cliniko's standout capability is its comprehensive treatment note functionality, tailored for various health disciplines, streamlining patient record keeping. The software also includes an intuitive invoicing and payment processing system, facilitating smooth financial transactions. Cliniko supports telehealth services, enabling practitioners to offer virtual consultations seamlessly. Additionally, its robust reporting tools provide valuable insights into practice performance. Cliniko's commitment to data security and privacy compliance ensures sensitive information is well-protected, making it a trusted solution for healthcare providers looking to enhance efficiency and patient care.

  • No, Cliniko does not offer a free version.

  • Yes, Cliniko offers a free trial.

  • No, Credit Card details are not required for the Cliniko trial.

  • Cliniko offers the following pricing plans & packages:

    1 practitioner

    $45 Per Month

  • Cliniko supports the following payment frequencies:

    • Monthly Subscription

  • No, Cliniko does not offer an API.

  • Cliniko can be integrated with the following applications:

    • QuickBooks Online , Xero , Mailchimp , Zoom Meetings , Microsoft Outlook , Shopify , Microsoft Teams , Zapier , Google Analytics , Vimeo , Vimeo

  • Cliniko offers support with the following options:
    • 24x7 Support , Phone , Chat

  • Cliniko offers training with the following options:
    • In-person

  • Cliniko supports the following languages:
    • English

  • Following are the typical users of the Cliniko:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Cliniko supports the following deployment:
    • Cloud Hosted

  • Cliniko supports the following devices and operating systems:
    • Web-Based
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