Kundo
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Kundo Evaluation Snapshot
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Product Overview
Kundo Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Kundo Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management
Service Desk Software 18 selected features Open category ↗ ⌄
Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot
Pricing Information
Kundo Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Ticketing
$450
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Top Kundo Alternatives
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Frequently Asked Questions
Kundo FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Kundo is a versatile customer service software that enables businesses to manage and respond to customer inquiries efficiently across multiple channels. With Kundo, companies can handle email, chat, social media, and forum interactions within a single platform, reducing response times and improving customer satisfaction. The software offers features like ticketing, automated responses, and collaboration tools, making it easy for support teams to stay organized and deliver consistent service. Kundo’s analytics capabilities provide valuable insights into customer needs and support performance, helping companies make data-driven improvements. Its user-friendly interface and integration options make it suitable for various industries, including e-commerce, finance, and telecommunications. By centralizing customer interactions, Kundo empowers businesses to enhance service quality, build stronger customer relationships, and drive long-term loyalty.
- No, Kundo does not offer a free version.
- Yes, Kundo offers a free trial.
- No, Credit Card details are not required for the Kundo trial.
-
Kundo offers the following pricing plans & packages:
Ticketing
$450 Per Month
-
Kundo supports the following payment frequencies:
- Monthly Subscription
- No, Kundo does not offer an API.
-
Kundo offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum
-
Kundo offers training with the following options:
- In-person , Live Online , Webinar , Documentation
-
Kundo supports the following languages:
- English , Finnish , Norwegian , Swedish
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Following are the typical users of the Kundo:
- Self-Employed , Small-Business , Midsize-Business
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Kundo supports the following deployment:
- Cloud Hosted
-
Kundo supports the following devices and operating systems:
- Web-Based
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