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IT Service Management Software Solutions

Infraon ITSM Overview

Infraon ITSM is a versatile IT Service Management software, engineered to enhance IT operational efficiency in businesses. Its core capability is streamlining IT support processes through automation and integration. The software shines with features like incident management, problem resolution, and change management, all within a user-centric interface. Infraon ITSM's asset management module effectively tracks and manages IT assets, aiding in resource optimization. Its self-service portal empowers users with direct access to IT services, reducing the workload on IT staff. The tool also offers powerful analytics for data-driven insights, assisting in continuous process improvement. Designed for scalability, Infraon ITSM suits both small businesses and large enterprises, making it a go-to solution for robust and efficient IT service management.

Infraon ITSM screenshot & Video

Contact Details

  • Infraon
  • 2021
  • United States
  • 101-500

Support

  • Email
  • Phone
  • Knowledge Base

Training

  • Live Online
  • Webinar
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • Mac

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Arabic, English, Hindi

Industries

Information Technology & Services

Infraon ITSM Features

  • Service Catalog
  • Alerts/Escalation
  • Multi-Channel Communication
  • Configuration Management
  • Inventory Management
  • Approval Process Control
  • Contract/License Management
  • Asset Tracking
  • Prioritization
  • Activity Tracking
  • Change Management
  • Knowledge Base Management
  • Self Service Portal
  • Incident Management
  • Alerts/Notifications
  • Chat/Messaging
  • Project Management
  • SLA Management
  • Access Controls/Permissions
  • Problem Management
  • Availability Management
  • Support Ticket Management
  • Surveys & Feedback
  • Help Desk Management
  • Capacity Management
  • Release Management
  • Asset Lifecycle Management
  • Task Management
  • Audit Trail
  • Remote Access & Monitoring

Infraon ITSM Pricing

Pricing Type

  • Per User

Preferred Currency

  • USD ($)

Free Trial

  • Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

Essential

$19 Per Month

Infraon ITSM FAQ's

  • No, Infraon ITSM does not offer a free version.

  • Yes, Infraon ITSM offers a free trial.

  • No, Credit Card details are not required for the Infraon ITSM trial.

  • Infraon ITSM offers the following pricing plans & packages:

    Starting Plan:

    $19 Per Month

  • Infraon ITSM supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Infraon ITSM offers an API.

  • Infraon ITSM offers support with the following options:
    • Email , Phone , Knowledge Base

  • Infraon ITSM offers training with the following options:
    • Webinar , Documentation

  • Infraon ITSM supports the following languages:
    • Arabic , English , Hindi

  • Following are the typical users of the Infraon ITSM:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Infraon ITSM supports the following deployment:
    • Cloud Hosted

  • Infraon ITSM supports the following devices:
    • Web-Based