Infortel Select
Claim ProfileCDR Reporting Software to Unlock Your Call Data
Listed In
SoftwareWorld Editorial Review
Why SoftwareWorld Chooses Infortel Select
"Businesses that need to track and manage call activity often find Infortel Select a practical choice. It helps organizations keep a clear record of phone usage, which is useful for controlling communication costs and reviewing call patterns across teams. Finance and operations teams especially benefit from having clearer visibility into telecom expenses. That said, smaller businesses with minimal call volume may find the depth of reporting more than they actually need day to day."
Decision Snapshot
Infortel Select Evaluation Snapshot
Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.
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Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
Infortel Select Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose Infortel Select
Problem it Solves
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Streamlining Data Management For Improved Decision-making And Operational Efficiency
Target Users
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Telecom Analysts
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IT Managers
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Financial Officers
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Operations Managers
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Customer Service Representatives
Core Use Case
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Analyze Call Data
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Generate Detailed Reports
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Monitor Telecom Expenses
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Optimize Communication Resources
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Enhance Operational Efficiency
USP
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Optimize Telecom Expenses With Precise And Actionable Insights
Pros
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Detailed call records give managers clear visibility into phone activity
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Built-in reporting tools cut down manual tracking across departments
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Handles multi-site deployments without fragmenting data into separate silos
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Call accounting features help pinpoint unexpected spikes in telecom costs
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Long-standing vendor with decades of enterprise telephony experience behind it
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Compatible with a wide range of PBX systems out of the box
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Scheduled reports land in inboxes automatically, reducing repetitive admin work
Cons
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Reporting customization requires technical know-how for non-standard configurations
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Advanced analytics features demand steeper familiarity before delivering real value
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Pricing structure scales quickly once larger call volumes enter the picture
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Interface navigation feels dated compared to modern telecom analytics platforms
Editorial Buyer Guidance
Who Is Infortel Select Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Streamlining Data Management For Improved Decision-making And Operational EfficiencyTarget Users
- Telecom Analysts
- IT Managers
- Financial Officers
- Operations Managers
- Customer Service Representatives
Core Use Cases
- Analyze Call Data
- Generate Detailed Reports
- Monitor Telecom Expenses
- Optimize Communication Resources
- Enhance Operational Efficiency
Unique Selling Point
Optimize Telecom Expenses With Precise And Actionable Insights
Strengths and Limitations
Infortel Select Pros & Cons
Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.
+
Pros
- Detailed call records give managers clear visibility into phone activity
- Built-in reporting tools cut down manual tracking across departments
- Handles multi-site deployments without fragmenting data into separate silos
- Call accounting features help pinpoint unexpected spikes in telecom costs
- Long-standing vendor with decades of enterprise telephony experience behind it
- Compatible with a wide range of PBX systems out of the box
- Scheduled reports land in inboxes automatically, reducing repetitive admin work
!
Cons
- Reporting customization requires technical know-how for non-standard configurations
- Advanced analytics features demand steeper familiarity before delivering real value
- Pricing structure scales quickly once larger call volumes enter the picture
- Interface navigation feels dated compared to modern telecom analytics platforms
Sponsored Products
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Category-Based Capabilities
Infortel Select Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Call Accounting Software 31 selected features Open category ↗ ⌄
Inbound Reporting
CRM
Call Tracking
Interaction Tracking
Call Volume
Call Recording
Voice Mail
Call Center Management
Unattended Call Management
Activity Dashboard
Caller ID
Call Transfer
Outbound Reporting
Activity Tracking
User Management
Call Duration
Automatic Call Distribution
Call Monitoring
Call Routing
Performance Management
Contact Management
IVR/Voice Recognition
Auto-Dialer
Call List Management
Call Scripting
Callback Scheduling
Call Logging
Usage Tracking/Analytics
Cost Analysis
Billing & Invoicing
Artificial Intelligence
Connected Applications
Infortel Select Integrations
Integration information is displayed only when approved integration products are available on the profile.
Microsoft Outlook
Microsoft Teams
Google Workspace
Zendesk Suite
Salesforce Sales Cloud
Slack
Webex
ServiceNow
Zoom Meetings
Avaya Experience Platform
Pricing Information
Infortel Select Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Alternative Products
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Frequently Asked Questions
Infortel Select FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Infortel Select is a software solution designed to streamline and optimize telecommunications expense management (TEM) for businesses. It enables organizations to gain better control over their telecom expenses by providing comprehensive reporting and analysis tools. With Infortel Select, users can track and manage voice, data, and wireless expenses, identify cost-saving opportunities, and ensure compliance with telecom policies. The software offers features like real-time reporting, customizable dashboards, and call detail record analysis to help businesses make informed decisions about their telecom usage and expenditures. Infortel Select is known for its user-friendly interface and scalability, making it suitable for businesses of all sizes looking to efficiently manage and reduce their telecom costs while enhancing overall operational efficiency.
- No, Infortel Select does not offer a free version.
- Yes, Infortel Select offers a free trial.
- No, Credit Card details are not required for the Infortel Select trial.
- No, Infortel Select does not offer an API.
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Infortel Select can be integrated with the following applications:
- Webex , Salesforce Sales Cloud , ServiceNow , Google Workspace , Slack , Zoom Meetings , Avaya Experience Platform , Microsoft Outlook , Zendesk Suite , Microsoft Teams , ServiceNow , ServiceNow
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Infortel Select offers training with the following options:
- In-person , Webinar , Documentation
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Infortel Select supports the following languages:
- English
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Following are the typical users of the Infortel Select:
- Midsize-Business , Large-Enterprise-Business
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Infortel Select supports the following deployment:
- Cloud Hosted
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Infortel Select supports the following devices and operating systems:
- Web-Based
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