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Microcall Call Accounting Software

Microcall Overview

Microcall is an amazing software solution designed to help organizations effectively manage and optimize their telecommunications expenses. It provides comprehensive telecom expense management (TEM) services, allowing businesses to track, analyze, and control their voice and data communication costs. Microcall offers features such as real-time monitoring of call records, invoice validation, and cost allocation, enabling companies to identify cost-saving opportunities, eliminate billing errors, and ensure compliance with telecom contracts. With its reporting and analytics capabilities, Microcall empowers businesses to make informed decisions regarding telecom services, negotiate better contracts, and streamline communication expenses. This software is particularly valuable for businesses seeking to reduce overhead and enhance cost-efficiency in their telecommunications operations.

Microcall screenshot & Video

Contact Details

  • Micro-Tel
  • 1979
  • United States
  • 101-500

Support

  • Chat

Training

  • In-person
  • Webinar

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English

Industries

Information Technology & Services

Microcall Features

  • Inbound Reporting
  • CRM
  • Call Tracking
  • Interaction Tracking
  • Call Volume
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Unattended Call Management
  • Activity Dashboard
  • Caller ID
  • Call Transfer
  • Outbound Reporting
  • Activity Tracking
  • User Management
  • Call Duration
  • Automatic Call Distribution
  • Call Monitoring
  • Call Routing
  • Performance Management
  • Contact Management
  • IVR/Voice Recognition
  • Auto-Dialer
  • Call List Management
  • Call Scripting
  • Callback Scheduling
  • Call Logging
  • Usage Tracking/Analytics
  • Cost Analysis
  • Billing & Invoicing

Microcall Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Microcall FAQ's

  • No, Microcall does not offer a free version.

  • No, Microcall does not offer any free trial.

  • No, Credit Card details are not required for the Microcall trial.

  • No, Microcall does not offer an API.

  • Microcall offers support with the following options:
    • Chat

  • Microcall offers training with the following options:
    • In-person , Webinar

  • Microcall supports the following languages:
    • English

  • Following are the typical users of the Microcall:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Microcall supports the following deployment:
    • Cloud Hosted

  • Microcall supports the following devices and operating systems:
    • Web-Based