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Microcall Call Accounting Software

Microcall Overview

Microcall is an amazing software solution designed to help organizations effectively manage and optimize their telecommunications expenses. It provides comprehensive telecom expense management (TEM) services, allowing businesses to track, analyze, and control their voice and data communication costs. Microcall offers features such as real-time monitoring of call records, invoice validation, and cost allocation, enabling companies to identify cost-saving opportunities, eliminate billing errors, and ensure compliance with telecom contracts. With its reporting and analytics capabilities, Microcall empowers businesses to make informed decisions regarding telecom services, negotiate better contracts, and streamline communication expenses. This software is particularly valuable for businesses seeking to reduce overhead and enhance cost-efficiency in their telecommunications operations.

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Microcall Screenshot & Video

Contact Details

  • Vendor Name Micro-Tel
  • Founded 1979
  • Location United States
  • Employees 101-500

Support

  • Chat Chat

Training

  • In-person In-person
  • Webinar Webinar

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English


Industries

Information Technology & Services

Microcall Features

  • Arrow Icon Ad hoc Reporting
  • Arrow Icon Strategic Planning
  • Arrow Icon Dashboard
  • Arrow Icon Real Time Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Transformation
  • Arrow Icon Scorecards
  • Arrow Icon Metadata Management
  • Arrow Icon Customizable Reports
  • Arrow Icon Trend Analysis
  • Arrow Icon Data Import/Export
  • Arrow Icon Collaboration Tools
  • Arrow Icon Key Performance Indicators
  • Arrow Icon Data Extraction
  • Arrow Icon Data Visualization
  • Arrow Icon Forecasting
  • Arrow Icon Data Connectors
  • Arrow Icon Data Synchronization
  • Arrow Icon Self Service Data Preparation
  • Arrow Icon Visual Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Data Mapping
  • Arrow Icon Predictive Analytics
  • Arrow Icon Dashboard Creation
  • Arrow Icon Performance Metrics
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Discovery
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Storage Management
  • Arrow Icon Predictive Analytics
  • Arrow Icon Visual Analytics
  • Arrow Icon Customizable Reports
  • Arrow Icon Data Mapping
  • Arrow Icon Ad hoc Analysis
  • Arrow Icon Visual Discovery
  • Arrow Icon Data Visualization
  • Arrow Icon Data Import/Export
  • Arrow Icon Performance Metrics
  • Arrow Icon Dashboard
  • Arrow Icon Drag & Drop
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Search/Filter
  • Arrow Icon Charting
  • Arrow Icon Data Extraction
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Metadata Management
  • Arrow Icon Widgets
  • Arrow Icon Data Connectors
  • Arrow Icon Forecasting
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Self Service Data Preparation
  • Arrow Icon Self-service Analytics
  • Arrow Icon User Management
  • Arrow Icon Change Management
  • Arrow Icon SLA Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Knowledge Management
  • Arrow Icon Dashboard
  • Arrow Icon Audit Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Patch Management
  • Arrow Icon Capacity Management
  • Arrow Icon Configuration Management
  • Arrow Icon License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Compliance Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Server Monitoring
  • Arrow Icon Event Logs
  • Arrow Icon Task Management
  • Arrow Icon Incident Management
  • Arrow Icon SSL Security
  • Arrow Icon Audit Trail
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ticket Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Chat/Messaging
  • Arrow Icon Issue Auditing
  • Arrow Icon IT Asset Tracking
  • Arrow Icon IT Risk Management
  • Arrow Icon Network Security
  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Inbound Reporting
  • Arrow Icon CRM
  • Arrow Icon Call Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Volume
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Unattended Call Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Caller ID
  • Arrow Icon Call Transfer
  • Arrow Icon Outbound Reporting
  • Arrow Icon Activity Tracking
  • Arrow Icon User Management
  • Arrow Icon Call Duration
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Routing
  • Arrow Icon Performance Management
  • Arrow Icon Contact Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Auto-Dialer
  • Arrow Icon Call List Management
  • Arrow Icon Call Scripting
  • Arrow Icon Callback Scheduling
  • Arrow Icon Call Logging
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Cost Analysis
  • Arrow Icon Billing & Invoicing
  • Arrow Icon CRM
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Caller ID
  • Arrow Icon Call Reporting
  • Arrow Icon Contact Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Predictive Dialer
  • Arrow Icon Keyword Tracking
  • Arrow Icon Call Transcription
  • Arrow Icon API
  • Arrow Icon Voice Mail
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Data Capture and Transfer
  • Arrow Icon Data Synchronization
  • Arrow Icon Drag & Drop
  • Arrow Icon Visual Discovery
  • Arrow Icon Visual Analytics
  • Arrow Icon Search/Filter
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Extraction
  • Arrow Icon Data Import/Export
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Customizable Templates
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Forms Management
  • Arrow Icon Mobile Access
  • Arrow Icon Activity Dashboard
  • Arrow Icon Audience Targeting
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Data Collection
  • Arrow Icon Real-Time Analytics
  • Arrow Icon Asset Tracking
  • Arrow Icon ETL
  • Arrow Icon Trend Analysis
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Activity Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Status Tracking
  • Arrow Icon Real-Time Data
  • Arrow Icon Data Synchronization
  • Arrow Icon Data Visualization
  • Arrow Icon Visual Analytics
  • Arrow Icon Analytics
  • Arrow Icon Performance Analysis
  • Arrow Icon For IoT Devices
  • Arrow Icon Dashboard
  • Arrow Icon Dashboard Creation
  • Arrow Icon Data Integration
  • Arrow Icon Forecasting
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon KPI Monitoring
  • Arrow Icon Performance Metrics
  • Arrow Icon Publishing/Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Scorecards
  • Arrow Icon Templates
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Forecasting
  • Arrow Icon OLAP
  • Arrow Icon Customizable Dashboard
  • Arrow Icon Visual Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Performance Metrics
  • Arrow Icon Data Import/Export
  • Arrow Icon Financial Reporting
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Drag & Drop
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ad hoc Query
  • Arrow Icon Scheduled/Automated Reports
  • Arrow Icon Search/Filter
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Sales Reports
  • Arrow Icon Marketing Reports
  • Arrow Icon Data Connectors
  • Arrow Icon Collaboration Tools
  • Arrow Icon Fixed Line Compatibility
  • Arrow Icon Invoice Management
  • Arrow Icon Inventory Optimization
  • Arrow Icon Chargeback Tracking
  • Arrow Icon Mobile Line Compatibility
  • Arrow Icon Inventory Management
  • Arrow Icon Contract Negotiation
  • Arrow Icon Procurement Management
  • Arrow Icon Billing for Data
  • Arrow Icon Internal Cost Allocation
  • Arrow Icon Invoice Processing
  • Arrow Icon Billing for Voice
  • Arrow Icon Call Monitoring
  • Arrow Icon Usage Tracking/Analytics
  • Arrow Icon Billing & Invoicing
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Screening
  • Arrow Icon Caller ID
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon SIP Trunking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Recording
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Auto-Dialer
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Mobile Access
  • Arrow Icon Voice Mail
  • Arrow Icon Call Tracking

Microcall Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

Microcall FAQs

Microcall is an amazing software solution designed to help organizations effectively manage and optimize their telecommunications expenses. It provides comprehensive telecom expense management (TEM) services, allowing businesses to track, analyze, and control their voice and data communication costs. Microcall offers features such as real-time monitoring of call records, invoice validation, and cost allocation, enabling companies to identify cost-saving opportunities, eliminate billing errors, and ensure compliance with telecom contracts. With its reporting and analytics capabilities, Microcall empowers businesses to make informed decisions regarding telecom services, negotiate better contracts, and streamline communication expenses. This software is particularly valuable for businesses seeking to reduce overhead and enhance cost-efficiency in their telecommunications operations.

  • No, Microcall does not offer a free version.

  • Yes, Microcall offers a free trial.

  • No, Credit Card details are not required for the Microcall trial.

  • No, Microcall does not offer an API.

  • Microcall offers support with the following options:
    • Chat

  • Microcall offers training with the following options:
    • In-person , Webinar

  • Microcall supports the following languages:
    • English

  • Following are the typical users of the Microcall:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Microcall supports the following deployment:
    • Cloud Hosted

  • Microcall supports the following devices and operating systems:
    • Web-Based

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