Haystack

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A modern Intranet your employees will love

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Haystack

"Teams that need a better way to manage internal knowledge and company information often find Haystack worth considering. It helps employees stay informed and connected, especially in remote or distributed work environments. Sharing updates, announcements, and resources becomes much easier when everything is organized in one place. That said, smaller teams or businesses with very simple communication needs may find the platform offers more than they actually require day to day."
Decision Snapshot

Haystack Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting PriceContact Vendor
Free Trial7 Days
Free VersionNot available
APINot available
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited States
✎
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Product Overview

Haystack Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Haystack

Haystack is a modern employee intranet and internal communications platform that helps organizations bring people, knowledge, and company communication into one secure, intuitive digital workspace. It acts as a centralized hub where employees can access news, announcements, events, people directories, and the information they need to do their work effectively, no matter where they are located.

Haystack’s design focuses on ease of use and engagement, with no-code customization, branded experiences, and mobile accessibility so every team member stays connected on desktop or mobile. The platform unifies internal communication channels and reduces information silos by enabling automated multi-channel delivery, emergency alerts, and rich analytics to measure engagement and optimize messaging strategies.

Key capabilities include:

A centralized knowledge base with enterprise search for quick discovery of documents and company resources.

Dynamic directories and employee profiles that help teams connect and collaborate.

Secure communications with controlled access and delivery options.

Integration with popular workplace tools for a seamless digital workflow.

Haystack is trusted by mid-sized and large enterprises looking to simplify internal comms, strengthen culture, and improve employee experience from onboarding to daily collaboration.
Company Haystack
Founded 2019
Headquarters United States
Employees 101-500

Support

Email Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based iPhone Android Windows Linux

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 4 languages available
Chinese English French Spanish
Industries Served 3 industries available
Human Resources Information Technology & Services International Affairs

Why Choose Haystack

Problem it Solves

  • Problem it Solves Centralizes Internal Communication Knowledge And Employee Engagement Across Distributed Teams

Target Users

  • Target Users HR Teams
  • Target Users Internal Communications Managers
  • Target Users IT Administrators
  • Target Users Distributed Workforce Leaders
  • Target Users Operations Managers

Core Use Case

  • Core Use Case Share Company Announcements And Updates
  • Core Use Case Centralize And Manage Organizational Knowledge
  • Core Use Case Engage And Recognize Employees
  • Core Use Case Streamline Onboarding And Training
  • Core Use Case Connect Distributed Teams And Employees

USP

  • USP Highly Engaging Customizable Intranet Built For Workforce Adoption

Pros

  • Pros Improves internal communication across remote and distributed teams
  • Pros Modern intranet experience keeps company resources and updates easily accessible
  • Pros Recognition features help encourage stronger employee engagement and participation
  • Pros Works well for frontline employees through its mobile friendly interface
  • Pros Integrates smoothly with platforms like Slack, Google Workspace, and Microsoft 365

Cons

  • Cons Large organizations may need time to drive employee adoption effectively
  • Cons Customization and branding flexibility can feel limited in certain areas
  • Cons Pricing may not suit smaller teams with basic communication requirements
Editorial Buyer Guidance

Who Is Haystack Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Centralizes Internal Communication Knowledge And Employee Engagement Across Distributed Teams

Target Users

  • HR Teams
  • Internal Communications Managers
  • IT Administrators
  • Distributed Workforce Leaders
  • Operations Managers

Core Use Cases

  • Share Company Announcements And Updates
  • Centralize And Manage Organizational Knowledge
  • Engage And Recognize Employees
  • Streamline Onboarding And Training
  • Connect Distributed Teams And Employees

Unique Selling Point

Highly Engaging Customizable Intranet Built For Workforce Adoption

Strengths and Limitations

Haystack Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Improves internal communication across remote and distributed teams
  • Modern intranet experience keeps company resources and updates easily accessible
  • Recognition features help encourage stronger employee engagement and participation
  • Works well for frontline employees through its mobile friendly interface
  • Integrates smoothly with platforms like Slack, Google Workspace, and Microsoft 365
!

Cons

  • Large organizations may need time to drive employee adoption effectively
  • Customization and branding flexibility can feel limited in certain areas
  • Pricing may not suit smaller teams with basic communication requirements
Category-Based Capabilities

Haystack Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Employee Communication Software 26 selected features Open category ↗ ⌄
Surveys & Feedback Chat/Messaging Content Management Mobile Access Employee Onboarding Event Calendar Access Controls/Permissions Activity/News Feed Knowledge Management Communication Management Email Management Multi-Channel Communication Employee Directory Document Management Employee Communities Collaboration Tools Task Management File Sharing Alerts/Notifications Multi-Language Compliance Tracking Employee Engagement Live Streaming Mass Notifications Quizzes Audio/Video Messaging
Job Board Software 30 selected features Open category ↗ ⌄
Matching Engine Email Templates Job Marketplace Job Management Applicant Tracking Social Media Integration Self Service Portal Resume Posting Resume Parsing Interview Scheduling Email Management Alerts/Notifications Social Recruiting Application Management Billing & Invoicing Resume Database Communication Management Resume Search Performance Metrics Advertising Management Referral Tracking Pipeline Management Content Marketing Email Marketing Multi-Language Candidate Profiles Job Search/Filter Recurring/Subscription Billing Job Posting Multiple Employer Profiles
Team Communication Software 25 selected features Open category ↗ ⌄
File Sharing Document Management Meeting Management Progress Tracking Real-Time Chat Mobile Access Search/Filter Content Management Discussions/Forums Real Time Updates Reminders Surveys & Feedback Video Conferencing Drag & Drop @mentions Alerts/Notifications Collaboration Tools Access Controls/Permissions Audio Calls Task Management Calendar Management Contact Management Project Management File Management Email Management
Business Card Software 12 selected features Open category ↗ ⌄
Data Import/Export Customizable Fields Step-by-Step Wizard Image Editing Data Extraction Third-Party Integrations Search/Filter Design Templates Print Management Customizable Branding Secure Data Storage Contact Management
Intranet Software 18 selected features Open category ↗ ⌄
Activity/News Feed Blogs Surveys & Feedback Calendar Management Private Network Access Controls/Permissions Content Management Wiki Knowledge Base Management Collaboration Tools Policy Management Search/Filter Employee Profiles Employee Database Document Management Discussions/Forums Activity Dashboard Alerts/Notifications
Remote Work Software 18 selected features Open category ↗ ⌄
Softphone Video Conferencing Meeting Management Remote Support Communication Management Time Zone Tracking Third-Party Integrations Electronic Signature Live Chat Video Chat Task Management Workflow Management Collaboration Tools Access Controls/Permissions Progress Tracking Employee Activity Monitoring Reporting & Statistics Document Management
Connected Applications

Haystack Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Haystack Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

Haystack Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Haystack Review ↗
5.0
Based on 1 approved review
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Kyle A
Kyle A Army Officer

Best Intranet Tool I’ve Ever Used

Before using Haystack, our company didn’t have a proper place to build internal communication and community. We tried other platforms, but they weren’t easy to manage. Haystack made everything more organized and improved visibility for leadership. The platform is user-friendly, easy to navigate, and quick to search, which saves a lot of time. Onboarding was smooth, and the team adopted it without any resistance. Employee engagement has also improved. Branding took a little extra effort to match our company style, but overall, it delivered a much better intranet experience.

Reviewed on July, 2024
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Frequently Asked Questions

Haystack FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Haystack is a modern employee intranet and internal communications platform that helps organizations bring people, knowledge, and company communication into one secure, intuitive digital workspace. It acts as a centralized hub where employees can access news, announcements, events, people directories, and the information they need to do their work effectively, no matter where they are located.

Haystack’s design focuses on ease of use and engagement, with no-code customization, branded experiences, and mobile accessibility so every team member stays connected on desktop or mobile. The platform unifies internal communication channels and reduces information silos by enabling automated multi-channel delivery, emergency alerts, and rich analytics to measure engagement and optimize messaging strategies.

Key capabilities include:

A centralized knowledge base with enterprise search for quick discovery of documents and company resources.

Dynamic directories and employee profiles that help teams connect and collaborate.

Secure communications with controlled access and delivery options.

Integration with popular workplace tools for a seamless digital workflow.

Haystack is trusted by mid-sized and large enterprises looking to simplify internal comms, strengthen culture, and improve employee experience from onboarding to daily collaboration.

  • No, Haystack does not offer a free version.

  • No, Haystack does not offer any free trial.

  • No, Haystack does not offer an API.

  • Haystack can be integrated with the following applications:

    • Salesforce Sales Cloud , HubSpot CRM , Slack , Zoom Meetings , Gmail , Microsoft Outlook , Zapier

  • Haystack offers support with the following options:
    • Email , Chat , Knowledge Base

  • Haystack offers training with the following options:
    • In-person , Webinar , Documentation

  • Haystack supports the following languages:
    • Chinese , English , French , Spanish

  • Following are the typical users of the Haystack:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Haystack supports the following deployment:
    • Cloud Hosted , On-Premise

  • Haystack supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
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