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Epicor Prophet 21

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Epicor Prophet 21

"Distribution companies dealing with complex inventory and order management often turn to Epicor Prophet 21 to keep daily operations organized. It's built specifically for wholesale distributors, which means the workflows tend to match how these businesses actually run. Teams handling purchasing, sales, and warehouse tasks can work from a connected system rather than juggling separate tools. That said, smaller businesses or those outside distribution may find it more than they need, and the learning curve can take time."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Epicor Prophet 21 Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Epicor Prophet 21 Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Epicor Prophet 21

Epicor Prophet 21 is a versatile enterprise resource planning (ERP) software tailored specifically for distribution businesses. It excels in automating and streamlining operations, enhancing efficiency across the supply chain. The software's robust inventory management system ensures accurate tracking and optimal stock levels, which are critical for meeting customer demands. Prophet 21 integrates advanced analytics and reporting, providing actionable insights that drive strategic decision-making. Its seamless order processing and customer relationship management (CRM) features improve sales and customer service effectiveness. Notably, its cloud-based deployment offers flexibility and scalability, adapting to the evolving needs of businesses. The system's user-friendly interface simplifies complex tasks, making it accessible to users of varying technical expertise. Epicor Prophet 21 stands out for its comprehensive functionality, designed to boost productivity and profitability in distribution sectors.
Company Epicor Software
Founded 1997
Headquarters United States
Employees 1000+

Support

24x7 Support Chat

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Linux

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 10 industries available
Automotive Distribution Electrical & Electronic Manufacturing Financial Services Manufacturing Medical Practice Packaging & Containers Public Safety Retail Warehousing

Why Choose Epicor Prophet 21

Problem it Solves

  • Problem it Solves Streamlines Inventory Management And Enhances Supply Chain Efficiency For Distributors

Target Users

  • Target Users Distributors
  • Target Users Supply Chain Managers
  • Target Users Inventory Managers
  • Target Users Purchasing Agents
  • Target Users Sales Representatives

Core Use Case

  • Core Use Case Streamline Inventory Management
  • Core Use Case Optimize Order Processing
  • Core Use Case Enhance Customer Relationship Management
  • Core Use Case Automate Financial Operations
  • Core Use Case Improve Supply Chain Efficiency

USP

  • USP Streamline Distribution Operations With Integrated And Efficient ERP Solutions

Pros

  • Pros Built specifically for wholesale distribution
  • Pros Deep inventory management handles complex warehouse operations with precision
  • Pros Real-time pricing tools help sales reps quote faster and accurately
  • Pros EDI integration reduces manual order entry across supplier networks significantly
  • Pros Customer-specific pricing and contract management works well out of the box
  • Pros Solid demand forecasting helps distributors avoid costly overstock situations
  • Pros Cloud-based version removes the burden of on-premise server maintenance
  • Pros Decades of distribution industry refinement shows in the workflow logic

Cons

  • Cons Implementation complexity demands significant IT resources and dedicated project planning
  • Cons Reporting customization requires technical knowledge most end-users simply don't have
  • Cons Pricing structure scales steeply as operations and user counts grow
  • Cons Mobile experience feels noticeably limited compared to the full desktop version
Editorial Buyer Guidance

Who Is Epicor Prophet 21 Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Inventory Management And Enhances Supply Chain Efficiency For Distributors

Target Users

  • Distributors
  • Supply Chain Managers
  • Inventory Managers
  • Purchasing Agents
  • Sales Representatives

Core Use Cases

  • Streamline Inventory Management
  • Optimize Order Processing
  • Enhance Customer Relationship Management
  • Automate Financial Operations
  • Improve Supply Chain Efficiency

Unique Selling Point

Streamline Distribution Operations With Integrated And Efficient ERP Solutions

Strengths and Limitations

Epicor Prophet 21 Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Built specifically for wholesale distribution
  • Deep inventory management handles complex warehouse operations with precision
  • Real-time pricing tools help sales reps quote faster and accurately
  • EDI integration reduces manual order entry across supplier networks significantly
  • Customer-specific pricing and contract management works well out of the box
  • Solid demand forecasting helps distributors avoid costly overstock situations
  • Cloud-based version removes the burden of on-premise server maintenance
  • Decades of distribution industry refinement shows in the workflow logic
!

Cons

  • Implementation complexity demands significant IT resources and dedicated project planning
  • Reporting customization requires technical knowledge most end-users simply don't have
  • Pricing structure scales steeply as operations and user counts grow
  • Mobile experience feels noticeably limited compared to the full desktop version
Category-Based Capabilities

Epicor Prophet 21 Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Order Management Software 31 selected features Open category ↗ ⌄
Order Fulfillment Shipping Management Returns Management Cataloging/Categorization Reporting/Analytics Recurring Orders Special Order Management Contact Database Backorder Management Order Entry Order Tracking Barcode/Ticket Scanning Shipping Labels Multi-Currency Warehouse Management Billing & Invoicing Real Time Reporting Inventory Management Multi-Location eCommerce Management Customer History Sales Orders Discount Management Purchase Order Management Multi-Channel Management Supplier Management Accounting Integration Product Catalog Quotes/Estimates Forecasting Artificial Intelligence
Supply Chain Management Software 29 selected features Open category ↗ ⌄
Shipping Management Order Management Multi-Location Document Management Reporting/Analytics Demand Forecasting Purchase Order Management Quotes/Estimates Accounting Warehouse Management Compliance Management Import/Export Management Returns Management Transportation Management Inventory Optimization Bills of Material Supplier Management Audit Management Barcode/Ticket Scanning Order Fulfillment Purchasing & Receiving Procurement Management Inventory Management Status Tracking Sourcing Management Logistics Management Customer Database User Management Artificial Intelligence
Inventory Management Software 33 selected features Open category ↗ ⌄
Reorder Management Vendor Managed Inventory Barcode/Ticket Scanning Returns Management Multi-Currency Sales Reports Purchase Order Management Inventory Optimization Inventory Management Real Time Data Multi-Channel Management Cost Tracking Invoice Management Retail Inventory Management Kitting eCommerce Management Customer Database Product Identification Shipping Management Reporting/Analytics Multi-Location Inventory Control Forecasting Warehouse Management Supplier Management Point of Sale (POS) Alerts/Notifications Accounting Integration Status Tracking Order Management Inventory Auditing Inventory Replenishment Artificial Intelligence
Warehouse Management Software 34 selected features Open category ↗ ⌄
Real Time Synchronization Shipping Management Receiving/Putaway Management Multi-Location Forecasting 3PL Management Status Tracking Returns Management Quality Management Barcoding/RFID Alerts/Notifications Inventory Management Invoice Management Accounting Inventory Tracking Real Time Data Kitting Sales Orders Serial Number Tracking Inventory Replenishment Shipping Labels Purchase Order Management Real Time Reporting Inventory Optimization Supplier Management Order Entry Order Management Purchasing & Receiving Stock Management eCommerce Management Bills of Material Order Tracking Multi-Channel Management Artificial Intelligence
Enterprise Resource Planning (ERP) Software 24 selected features Open category ↗ ⌄
Enterprise Asset Management Purchase Order Management Integrated Business Operations Accounting Order Management Inventory Management Bills of Material Time & Expense Tracking HR Management Distribution Management Task Management Financial Analysis Billing & Invoicing Forecasting Project Management Workflow Management Multi-Location Customer Database Reporting/Analytics Supply Chain Management CRM Document Management Payroll Management Artificial Intelligence
Healthcare CRM Software 31 selected features Open category ↗ ⌄
Patient Communications Alerts/Notifications Self Service Portal Records Management Social Media Integration Patient Management Document Management Predictive Analytics Lead Management Live Chat Forms Management Physician Management Contact Management Client Portal Forecasting Chat/Messaging Appointment Management Task Management Referral Tracking Medical History Records Campaign Management Marketing Automation Calendar Management Automated Scheduling Audience Targeting Email Management HIPAA Compliant Multi-Location Pipeline Management Billing & Invoicing Artificial Intelligence
Distribution Software 12 selected features Open category ↗ ⌄
Warehouse Management Supplier Management Returns Management Order Tracking Sales Forecasting Financial Management Import/Export Management CRM Shipping Management Inventory Tracking Purchase Order Management Artificial Intelligence
Financial Reporting Software 20 selected features Open category ↗ ⌄
Cash Management Expense Tracking Multi-Currency What If Scenarios Customizable Reports Billing & Invoicing Data Import/Export Financial Management Consolidation/Roll-Up Activity Dashboard Bank Reconciliation Audit Trail Forecasting Third-Party Integrations Budgeting/Forecasting Data Visualization Reporting/Analytics Multi-Company Financial Analysis Artificial Intelligence
Inventory Control Software 18 selected features Open category ↗ ⌄
Supplier Management Warehouse Management Search/Filter Barcoding/RFID Serial Number Tracking Cost Tracking Inventory Management Purchase Order Management Purchasing & Receiving Check-in/Check-out Forecasting Reorder Management Reporting/Analytics Order Management Billing & Invoicing SKU/UPC Codes Returns Management Artificial Intelligence
Purchasing Software 17 selected features Open category ↗ ⌄
Supplier Management Activity Dashboard Compliance Management Budgeting/Forecasting Inventory Management Reporting & Statistics Alerts/Notifications Order Management Multi-Currency Data Import/Export Sourcing Management Workflow Management Real-Time Data Access Controls/Permissions Purchasing Reports Approval Process Control Artificial Intelligence
Connected Applications

Epicor Prophet 21 Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Epicor Prophet 21 Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Pricing Page ↗
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Frequently Asked Questions

Epicor Prophet 21 FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Epicor Prophet 21 is a versatile enterprise resource planning (ERP) software tailored specifically for distribution businesses. It excels in automating and streamlining operations, enhancing efficiency across the supply chain. The software's robust inventory management system ensures accurate tracking and optimal stock levels, which are critical for meeting customer demands. Prophet 21 integrates advanced analytics and reporting, providing actionable insights that drive strategic decision-making. Its seamless order processing and customer relationship management (CRM) features improve sales and customer service effectiveness. Notably, its cloud-based deployment offers flexibility and scalability, adapting to the evolving needs of businesses. The system's user-friendly interface simplifies complex tasks, making it accessible to users of varying technical expertise. Epicor Prophet 21 stands out for its comprehensive functionality, designed to boost productivity and profitability in distribution sectors.

  • No, Epicor Prophet 21 does not offer a free version.

  • No, Epicor Prophet 21 does not offer any free trial.

  • No, Epicor Prophet 21 does not offer an API.

  • Epicor Prophet 21 can be integrated with the following applications:

    • Salesforce Sales Cloud , Microsoft Power BI , Shopify , Avalara , SPS Commerce

  • Epicor Prophet 21 offers support with the following options:
    • 24x7 Support , Chat

  • Epicor Prophet 21 offers training with the following options:
    • In-person , Webinar , Documentation

  • Epicor Prophet 21 supports the following languages:
    • English

  • Following are the typical users of the Epicor Prophet 21:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Epicor Prophet 21 supports the following deployment:
    • Cloud Hosted

  • Epicor Prophet 21 supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux
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