Client Heartbeat

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User RatingNot rated yet
Starting Price$25 / feautre
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersAustralia
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Product Overview

Client Heartbeat Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Client Heartbeat

Client Heartbeat is an advanced survey software designed to enhance customer feedback collection and improve satisfaction levels for businesses across various industries. This platform provides tools for creating and distributing surveys, tracking responses, and analyzing feedback, enabling organizations to gain valuable insights into customer experiences and preferences. With its user-friendly interface, businesses can easily design customized surveys that align with their brand and objectives, ensuring high response rates and meaningful feedback. Client Heartbeat features robust reporting capabilities that allow organizations to analyze survey results in real time, identifying trends and areas for improvement. The software also supports automated follow-up processes, enabling organizations to engage with customers based on their feedback, fostering loyalty and trust. By promoting a customer-centric approach and enhancing feedback management, Client Heartbeat empowers businesses to improve service delivery, strengthen relationships, and drive sustainable growth.
Company Client Heartbeat
Founded 2012
Headquarters Australia
Employees NA

Support

24x7 Support Email Phone Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Advertising & Marketing Information Technology & Services Mining & Metals Transportation/Trucking/Railroad
Category-Based Capabilities

Client Heartbeat Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Customer Satisfaction Software 23 selected features Open category ↗
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Survey Software 30 selected features Open category ↗
URL Customization Offline Response Collection Feedback Management Template Management Email Marketing Reporting/Analytics Multi-Language Data Import/Export Real Time Data Engagement Tracking Question Piping Data Analysis Tools Activity Dashboard Customer Segmentation Question Library Survey Builder Customizable Questions Randomization Support Audio/Images/Video Site Intercept Survey Question Branching Multi-Channel Distribution Drag & Drop Social Media Integration Skip Logic Response Validation Pulse Surveys Access Controls/Permissions Visual Analytics Alerts/Notifications
Customer Experience Software 17 selected features Open category ↗
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Review Management Software 9 selected features Open category ↗
Social Sharing Review Notification Campaign Management Review Monitoring Sentiment Analysis Negative Feedback Management Dashboard Review Request Response Management
Pricing Information

Client Heartbeat Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$25 Per Feature

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Client Heartbeat FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Client Heartbeat is an advanced survey software designed to enhance customer feedback collection and improve satisfaction levels for businesses across various industries. This platform provides tools for creating and distributing surveys, tracking responses, and analyzing feedback, enabling organizations to gain valuable insights into customer experiences and preferences. With its user-friendly interface, businesses can easily design customized surveys that align with their brand and objectives, ensuring high response rates and meaningful feedback. Client Heartbeat features robust reporting capabilities that allow organizations to analyze survey results in real time, identifying trends and areas for improvement. The software also supports automated follow-up processes, enabling organizations to engage with customers based on their feedback, fostering loyalty and trust. By promoting a customer-centric approach and enhancing feedback management, Client Heartbeat empowers businesses to improve service delivery, strengthen relationships, and drive sustainable growth.

  • No, Client Heartbeat does not offer a free version.

  • Yes, Client Heartbeat offers a free trial.

  • No, Credit Card details are not required for the Client Heartbeat trial.

  • Client Heartbeat offers the following pricing plans & packages:

    Basic

    $25 Per Feature

  • Client Heartbeat supports the following payment frequencies:

    • Monthly Subscription

  • No, Client Heartbeat does not offer an API.

  • Client Heartbeat offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum

  • Client Heartbeat offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Client Heartbeat supports the following languages:
    • English

  • Following are the typical users of the Client Heartbeat:
    • Self-Employed , Small-Business , Midsize-Business

  • Client Heartbeat supports the following deployment:
    • Cloud Hosted

  • Client Heartbeat supports the following devices and operating systems:
    • Web-Based
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