CharityEngine

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The Nonprofit CRM Software that Grows With You

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses CharityEngine

"Nonprofits and charitable organizations often turn to CharityEngine because it brings donor management and fundraising tools together in a way that supports day-to-day operations without excessive complexity. Managing campaigns, tracking donations, and staying connected with supporters becomes more organized for smaller teams that wear many hats. It works well for organizations that need to handle recurring giving and reporting in one place. That said, very large nonprofits with highly specific workflows may find the platform limiting over time."
Decision Snapshot

CharityEngine Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.0 / 5
Starting Price$450 / month
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

CharityEngine Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About CharityEngine

CharityEngine is a comprehensive software suite designed for non-profits, offering a wide range of tools to enhance fundraising and donor management. Its key feature is the centralized database, which provides a unified view of donor interactions, streamlining relationship building. CharityEngine supports online fundraising through customizable donation pages and peer-to-peer campaigns, increasing engagement and revenue. The software includes powerful email marketing tools for effective communication and donor retention. Event management is simplified with integrated planning and tracking features. CharityEngine's robust reporting and analytics offer valuable insights for strategic decision-making. The platform also automates administrative tasks, improving operational efficiency. User-friendly and versatile, CharityEngine is ideal for non-profits seeking an all-in-one solution to drive growth and impact.
Company CharityEngine
Founded 1999
Headquarters United States
Employees 11-50

Support

Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English

Why Choose CharityEngine

Problem it Solves

  • Problem it Solves Streamlining Fundraising And Donor Management For Nonprofits

Target Users

  • Target Users Donors
  • Target Users Nonprofit Organizations
  • Target Users Fundraisers
  • Target Users Volunteers
  • Target Users Corporate Sponsors

Core Use Case

  • Core Use Case Engage Donors
  • Core Use Case Streamline Fundraising
  • Core Use Case Manage Events
  • Core Use Case Track Donations
  • Core Use Case Analyze Data

USP

  • USP Empower Change, Transform Lives, Make A Difference Today

Pros

  • Pros All-in-one CRM built specifically for nonprofit fundraising operations
  • Pros Donor management tools handle recurring giving with minimal manual effort
  • Pros Built-in payment processing cuts out third-party gateway headaches entirely
  • Pros Event management and ticketing live inside the same platform
  • Pros Reporting feels genuinely useful without requiring a data analyst
  • Pros Email marketing connects directly to donor records and giving history
  • Pros Grant tracking keeps funding deadlines and applications organized in one place
  • Pros Scales well from small nonprofits to large multi-chapter organizations

Cons

  • Cons Reporting customization requires technical know-how for deeper configurations
  • Cons Pricing structure favors larger nonprofits over smaller or newer organizations
  • Cons Onboarding complexity grows quickly when migrating from existing donor systems
  • Cons Mobile experience feels noticeably limited compared to the full desktop platform
Editorial Buyer Guidance

Who Is CharityEngine Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Fundraising And Donor Management For Nonprofits

Target Users

  • Donors
  • Nonprofit Organizations
  • Fundraisers
  • Volunteers
  • Corporate Sponsors

Core Use Cases

  • Engage Donors
  • Streamline Fundraising
  • Manage Events
  • Track Donations
  • Analyze Data

Unique Selling Point

  • Empower Change
  • Transform Lives
  • Make A Difference Today
Strengths and Limitations

CharityEngine Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • All-in-one CRM built specifically for nonprofit fundraising operations
  • Donor management tools handle recurring giving with minimal manual effort
  • Built-in payment processing cuts out third-party gateway headaches entirely
  • Event management and ticketing live inside the same platform
  • Reporting feels genuinely useful without requiring a data analyst
  • Email marketing connects directly to donor records and giving history
  • Grant tracking keeps funding deadlines and applications organized in one place
  • Scales well from small nonprofits to large multi-chapter organizations
!

Cons

  • Reporting customization requires technical know-how for deeper configurations
  • Pricing structure favors larger nonprofits over smaller or newer organizations
  • Onboarding complexity grows quickly when migrating from existing donor systems
  • Mobile experience feels noticeably limited compared to the full desktop platform
Category-Based Capabilities

CharityEngine Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Nonprofit CRM Software 27 selected features Open category ↗
Contact Management Donation Tracking Campaign Management Interaction Tracking Real Time Notifications Email Marketing Donor Management Email Management Web Forms Access Controls/Permissions Task Scheduling Website Integration Grant Management Customer Database Credit Card Processing Membership Management CRM Accounting Integration Event Management Document Storage Forms Management Social Media Integration Registration Management Fundraising Management Committee Management Volunteer Management Electronic Payments
Donation Management Software 30 selected features Open category ↗
Recurring Giving Online Giving Payment Processing Gift Matching Management Donation Tracking Activity Dashboard Access Controls/Permissions Mobile Giving Campaign Management Activity Tracking Event Ticketing Grant Management Donor Management Customizable Forms Email Marketing Attendance Management Receipt Management Personalization Volunteer Management Ad hoc Reporting Event Management Campaign Planning For Nonprofits Reporting/Analytics Credit Card Processing Contact Management Pledge Management Registration Management Recurring/Subscription Billing Multi-Channel Communication
Fundraising Software 14 selected features Open category ↗
Registration Management Pledge Management Campaign Management Membership Management Receipt Management Recurring Giving Mobile Giving Alumni Management Contact Management Volunteer Management CRM Reporting & Statistics Event Management For Nonprofits
Nonprofit Software 17 selected features Open category ↗
Committee Management Fundraising Management Dues Management Volunteer Management CRM Donor Management Communication Management Event Management Customizable Forms Member Database Accounting Registration Management Grant Management Customizable Branding Membership Management Electronic Payments Campaign Management
Sales Tracking Software 17 selected features Open category ↗
Sales Pipeline Management Lead Management Reporting/Analytics Appointment Scheduling Task Management Interaction Tracking Alerts/Notifications Customizable Reports Activity Dashboard Commenting/Notes Third-Party Integrations Data Import/Export Lead Scoring Document Management Email Templates Call Logging Search/Filter
Connected Applications

CharityEngine Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

CharityEngine Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency NA
Verified User Feedback

CharityEngine Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a CharityEngine Review ↗
4.0
Based on 2 approved reviews
5 stars 0%
4 stars 100%
3 stars 0%
2 stars 0%
1 star 0%
Adam H.
Adam H. Director of Community Engagement

Excellent customer support.

CharityEngine has been a positive experience, especially with automation that simplifies routine work. Customer support is excellent and always helpful, though some features can be difficult to use or need improvement.

Reviewed on December, 2024
Christina J.
Christina J. Director, Data Science & Analytics

A feature-rich platform.

The import feature in CharityEngine software makes it easy to bring data into the system, and new features continue to improve productivity.

Reviewed on September, 2022
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Frequently Asked Questions

CharityEngine FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

CharityEngine is a comprehensive software suite designed for non-profits, offering a wide range of tools to enhance fundraising and donor management. Its key feature is the centralized database, which provides a unified view of donor interactions, streamlining relationship building. CharityEngine supports online fundraising through customizable donation pages and peer-to-peer campaigns, increasing engagement and revenue. The software includes powerful email marketing tools for effective communication and donor retention. Event management is simplified with integrated planning and tracking features. CharityEngine's robust reporting and analytics offer valuable insights for strategic decision-making. The platform also automates administrative tasks, improving operational efficiency. User-friendly and versatile, CharityEngine is ideal for non-profits seeking an all-in-one solution to drive growth and impact.

  • No, CharityEngine does not offer a free version.

  • No, CharityEngine does not offer any free trial.

  • No, CharityEngine does not offer an API.

  • CharityEngine can be integrated with the following applications:

    • Constant Contact , Salesforce Sales Cloud , QuickBooks Online , Mailchimp , Google Workspace , Eventbrite , Zapier , DonorDrive , Dynamics 365

  • CharityEngine offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • CharityEngine offers training with the following options:
    • In-person , Webinar , Documentation

  • CharityEngine supports the following languages:
    • English

  • Following are the typical users of the CharityEngine:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • CharityEngine supports the following deployment:
    • Cloud Hosted

  • CharityEngine supports the following devices and operating systems:
    • Web-Based
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