Trying to decide between Retently and Jotform? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Retently on the left and Jotform on the right.
Retently
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Jotform
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing...
Read more about Retently
Software
Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface,...
Read more about JotformCompare problem it solves, core use cases, target users, industry fit, key features, and USP for both products in two dedicated columns.
Buyer fit
Improves Customer Retention Through Actionable Feedback And Insights
Boost Customer Loyalty With Insightful Feedback And Retention Strategies
Buyer fit
Streamlines Online Form Creation And Data Collection For Businesses
Effortlessly Create Forms And Collect Data With Jotform
Compare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.
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Open any shared category to compare the features selected under that category for both products.
Features shown here belong only to the Customer Satisfaction Software category.
| Feature | Retently | Jotform |
|---|---|---|
| Trend Analysis | Listed | Listed |
| Survey/Poll Management | Listed | Listed |
| Data Visualization | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| CRM | Listed | Listed |
| Feedback Management | Listed | Listed |
| Customer Segmentation | Listed | Listed |
| Customer Database | Listed | Listed |
| SMS Messaging | Listed | Listed |
| Visual Analytics | Listed | Listed |
| Email Management | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Complaint Monitoring | Listed | Listed |
| Customer Experience Management | Listed | Listed |
| Sentiment Analysis | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Social Media Integration | Listed | Listed |
| Customer Journey Mapping | Listed | Listed |
| NPS Survey | Listed | Listed |
| CES Survey | Listed | Listed |
| CSAT Survey | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Customer Experience Software category.
| Feature | Retently | Jotform |
|---|---|---|
| Surveys & Feedback | Listed | Listed |
| Dashboard | Listed | Listed |
| Data Visualization | Listed | Listed |
| Text Analysis | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Customer Segmentation | Listed | Listed |
| Negative Feedback Management | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Real-Time Notifications | Listed | Listed |
| Knowledge Management | Listed | Listed |
| Customizable Templates | Listed | Listed |
| Customizable Fields | Listed | Listed |
| Survey/Poll Management | Listed | Listed |
| Feedback Management | Listed | Listed |
| Customizable Forms | Listed | Listed |
| Multi-Channel Data Collection | Listed | Listed |
| NPS Survey Structure | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the NPS Software category.
| Feature | Retently | Jotform |
|---|---|---|
| Text Fields | Listed | Listed |
| Anonymous Feedback | Listed | Listed |
| NPS of Customers | Listed | Listed |
| Negative Feedback Management | Listed | Listed |
| Third-Party Integrations | Listed | Listed |
| Pulse Surveys | Listed | Listed |
| Multi-Channel Distribution | Listed | Listed |
| Text Analysis | Listed | Listed |
| NPS of Employees | Listed | Listed |
| Segmentation | Listed | Listed |
| Mobile Survey | Listed | Listed |
| Multi-Language | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to Retently and Jotform before making a final choice.
Explore other software products that buyers may consider instead of Retently.
Explore other software products that buyers may consider instead of Jotform.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps Retently and Jotform in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Retently and Jotform.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
