Trying to decide between Lucky Orange and Retently? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
Sponsored
Sponsored
Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Lucky Orange on the left and Retently on the right.
Lucky Orange
Visit Website
Retently
Visit Website
See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
Lucky Orange helps businesses understand how visitors actually behave on a website, not just what analytics numbers show. Instead of relying only on reports, it provides visual insights through heatmaps,...
Read more about Lucky Orange
Software
Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing...
Read more about RetentlyCompare problem it solves, core use cases, target users, industry fit, key features, and USP for both products in two dedicated columns.
Buyer fit
Improves Website Conversion Rates By Analyzing User Behavior And Feedback
Boost Conversions With Real-time Visitor Insights And Engagement Tools
Buyer fit
Improves Customer Retention Through Actionable Feedback And Insights
Boost Customer Loyalty With Insightful Feedback And Retention Strategies
Compare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.
Weebly
Shopify
Wix
WordPress.com
Microsoft Teams
Google Analytics
Shopify
HubSpot CRM
Open any shared category to compare the features selected under that category for both products.
Features shown here belong only to the Customer Satisfaction Software category.
| Feature | Lucky Orange | Retently |
|---|---|---|
| Trend Analysis | Listed | Listed |
| Survey/Poll Management | Listed | Listed |
| Data Visualization | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| CRM | Listed | Listed |
| Feedback Management | Listed | Listed |
| Customer Segmentation | Listed | Listed |
| Customer Database | Listed | Listed |
| SMS Messaging | Listed | Listed |
| Visual Analytics | Listed | Listed |
| Email Management | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Complaint Monitoring | Listed | Listed |
| Customer Experience Management | Listed | Listed |
| Sentiment Analysis | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Social Media Integration | Listed | Listed |
| Customer Journey Mapping | Listed | Listed |
| NPS Survey | Listed | Listed |
| CES Survey | Listed | Listed |
| CSAT Survey | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Customer Experience Software category.
| Feature | Lucky Orange | Retently |
|---|---|---|
| Surveys & Feedback | Listed | Listed |
| Dashboard | Listed | Listed |
| Data Visualization | Listed | Listed |
| Text Analysis | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Customer Segmentation | Listed | Listed |
| Negative Feedback Management | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Real-Time Notifications | Listed | Listed |
| Knowledge Management | Listed | Listed |
| Customizable Templates | Listed | Listed |
| Customizable Fields | Listed | Listed |
| Survey/Poll Management | Listed | Listed |
| Feedback Management | Listed | Listed |
| Customizable Forms | Listed | Listed |
| Multi-Channel Data Collection | Listed | Listed |
| NPS Survey Structure | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Customer Success Software category.
| Feature | Lucky Orange | Retently |
|---|---|---|
| Onboarding | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Health Score | Listed | Listed |
| Account Alerts | Listed | Listed |
| Account Management | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Revenue Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Usage Tracking/Analytics | Listed | Listed |
| Customer Engagement | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Task Management | Listed | Listed |
| NPS of Customers | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to Lucky Orange and Retently before making a final choice.
Explore other software products that buyers may consider instead of Lucky Orange.
Explore other software products that buyers may consider instead of Retently.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps Lucky Orange and Retently in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Lucky Orange and Retently.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
