Bitrix24 vs UserVoice – Find the Best Fit for You
Trying to decide between Bitrix24 and UserVoice? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Bitrix24 vs UserVoice at a Glance
Review the essentials before exploring the full comparison.
UserVoice
Similar Software to Explore
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In-Depth Comparison of Bitrix24 and UserVoice
Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Bitrix24 on the left and UserVoice on the right.
Bitrix24
UserVoice
Compare Bitrix24 and UserVoice Side by Side
See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Bitrix24
Software
Review & Ratings
Free Trial & Starting Price
Description
Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship...
Read more about Bitrix24UserVoice
Software
Review & Ratings
Free Trial & Starting Price
Description
UserVoice is a customer feedback and product management software that excels in bridging the gap between businesses and their users. It's uniquely designed to gather, analyze, and prioritize customer feedback,...
Read more about UserVoiceCompare Category Features
Open any shared category to compare the features selected under that category for both products.
Knowledge Management Software Compare features selected under Knowledge Management Software for both products.
Features shown here belong only to the Knowledge Management Software category.
| Feature | Bitrix24 | UserVoice |
|---|---|---|
| Cataloging/Categorization | Listed | Listed |
| Knowledge Base Management | Listed | Listed |
| Single Sign On | Listed | Listed |
| Communication Management | Listed | Listed |
| SSL Security | Listed | Listed |
| Text Editing | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Social Media Integration | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| Decision Support | Listed | Listed |
| Document Management | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Drag & Drop | Listed | Listed |
| Live Chat | Listed | Listed |
| Surveys & Feedback | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Full Text Search | Listed | Listed |
| Commenting/Notes | Listed | Listed |
| Discussions/Forums | Listed | Listed |
| Tagging | Listed | Listed |
| Widgets | Listed | Listed |
| Content Management | Listed | Listed |
| Content Library | Listed | Listed |
| Multi-Language | Listed | Listed |
| Calendar Management | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Product Management Software Compare features selected under Product Management Software for both products.
Features shown here belong only to the Product Management Software category.
| Feature | Bitrix24 | UserVoice |
|---|---|---|
| Surveys & Feedback | Listed | Listed |
| Product Lifecycle Management | Listed | Listed |
| Single Sign On | Listed | Listed |
| Real Time Updates | Listed | Listed |
| Communication Management | Listed | Listed |
| Deadline Management | Listed | Listed |
| Release Planning | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Projections | Listed | Listed |
| Document Storage | Listed | Listed |
| Idea Management | Listed | Listed |
| Customer Journey Mapping | Listed | Listed |
| Task Management | Listed | Listed |
| Multiple Projects | Listed | Listed |
| Product Roadmapping | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Project Workflow | Listed | Listed |
| Project Time Tracking | Listed | Listed |
| Resource Management | Listed | Listed |
| Status Tracking | Listed | Listed |
| Project Tracking | Listed | Listed |
| Calendar Management | Listed | Listed |
| Prioritization | Listed | Listed |
| Gantt/Timeline View | Listed | Listed |
| Planning Tools | Listed | Listed |
| Milestone Tracking | Listed | Listed |
| Requirements Management | Listed | Listed |
| Project Management | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Real Time Data | Listed | Listed |
| @mentions | Listed | Listed |
| Email Management | Listed | Listed |
| Artificial Intelligence | Listed | Not listed |
Idea Management Software Compare features selected under Idea Management Software for both products.
Features shown here belong only to the Idea Management Software category.
| Feature | Bitrix24 | UserVoice |
|---|---|---|
| Idea Ranking | Listed | Listed |
| Commenting/Notes | Listed | Listed |
| Brainstorming | Listed | Listed |
| Document Management | Listed | Listed |
| Data Security | Listed | Listed |
| Projections | Listed | Listed |
| Feedback Management | Listed | Listed |
| Approval Workflow | Listed | Listed |
| Task Management | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Prioritization | Listed | Listed |
| Polls/Voting | Listed | Listed |
| Ideation | Listed | Listed |
| Project Tracking | Listed | Listed |
| Task Progress Tracking | Listed | Listed |
| Communication Management | Listed | Listed |
| Template Management | Listed | Listed |
| Mind Maps | Listed | Listed |
| Project Planning | Listed | Listed |
| Surveys & Feedback | Listed | Listed |
| Crowdsourcing | Listed | Listed |
| Innovation Management | Listed | Listed |
| Whiteboard | Listed | Listed |
| Discussions/Forums | Listed | Listed |
| Idea Collection | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Customer Experience Software Compare features selected under Customer Experience Software for both products.
Features shown here belong only to the Customer Experience Software category.
| Feature | Bitrix24 | UserVoice |
|---|---|---|
| Surveys & Feedback | Listed | Listed |
| Dashboard | Listed | Listed |
| Data Visualization | Listed | Listed |
| Text Analysis | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Customer Segmentation | Listed | Listed |
| Negative Feedback Management | Listed | Listed |
| Engagement Tracking | Listed | Listed |
| Real-Time Notifications | Listed | Listed |
| Knowledge Management | Listed | Listed |
| Customizable Templates | Listed | Listed |
| Customizable Fields | Listed | Listed |
| Survey/Poll Management | Listed | Listed |
| Feedback Management | Listed | Listed |
| Customizable Forms | Listed | Listed |
| Multi-Channel Data Collection | Listed | Listed |
| NPS Survey Structure | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Product Details and Support
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Bitrix24
UserVoice
Explore Alternatives Before You Decide
Explore alternatives to Bitrix24 and UserVoice before making a final choice.
Bitrix24 Alternatives
Explore other software products that buyers may consider instead of Bitrix24.
UserVoice Alternatives
Explore other software products that buyers may consider instead of UserVoice.
FAQs About Bitrix24 vs UserVoice
What’s the final conclusion from SoftwareWorld on Bitrix24 vs UserVoice? +
Why Buyers Can Trust This Comparison
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Consistent side-by-side structure
Each section keeps Bitrix24 and UserVoice in clearly separated columns so you can compare equivalent information without losing context.
Category-aware feature comparison
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Clear separation from sponsored placements
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Bitrix24 and UserVoice.
Helpful onward paths
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.