Software Comparison

Bitrix24 vs eWay-CRM – Find the Best Fit for You

Trying to decide between Bitrix24 and eWay-CRM? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

Bitrix24 vs eWay-CRM at a Glance

Review the essentials before exploring the full comparison.
In-Depth Comparison

In-Depth Comparison of Bitrix24 and eWay-CRM

Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Bitrix24 on the left and eWay-CRM on the right.

Overview

Compare Bitrix24 and eWay-CRM Side by Side

See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.

Bitrix24 logo

Bitrix24

Software

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Review & Ratings

4.9 2 Reviews

Free Trial & Starting Price

Free Trial15 Days
Starting Price$24.99 / month

Description

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship...

Read more about Bitrix24
eWay-CRM logo

eWay-CRM

Software

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Review & Ratings

No approved reviews yet. Be the first to review

Free Trial & Starting Price

Free TrialAvailable
Starting Price$20 / month

Description

eWay-CRM is a fully integrated customer relationship management solution built directly inside Microsoft Outlook, transforming email and contact lists into structured sales, marketing, and customer service workflows without switching apps....

Read more about eWay-CRM
Buyer Fit

Which Product Better Matches Your Needs?

Compare problem it solves, core use cases, target users, industry fit, key features, and USP for both products in two dedicated columns.

Bitrix24 logo

Bitrix24

Buyer fit

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Problem It Solves

Primary need

Streamlines Team Collaboration And Customer Relationship Management In One Platform

Core Use Cases

Workflows
Manage Projects Collaborate With Teams Automate Workflows Track Sales Communicate With Clients

Target Users

Audience
Small Business Owners Project Managers Sales Teams HR Professionals Customer Support Teams

Industry Fit

Markets
Real Estate Healthcare Education Retail Marketing Construction

Key Features

Capabilities
Collaboration Tools CRM Integration Task Management Document Sharing Communication Platform Workflow Automation

USP

Positioning

Streamline Your Business With All-in-one Collaboration And CRM Platform

eWay-CRM logo

eWay-CRM

Buyer fit

View Profile

Problem It Solves

Primary need

Customer And Sales Information Scattered Across Tools.

Core Use Cases

Workflows
Track Leads And Deals Manage Customer Contacts Coordinate Sales Activities Sync Email Communication Report On Sales Performance

Target Users

Audience
Sales Teams Marketing Teams Small To Mid-sized Business Owners Customer Support Teams Project Managers

Industry Fit

Markets
Professional Services Small Business Operations IT And Consulting Real Estate Firms Financial Services

Key Features

Capabilities
Embedded CRM Inside Outlook Contact Management Sales Pipeline Tracking Task And Project Management Email Integration Reporting And Analytics

USP

Positioning

CRM Built Directly Inside Outlook For Seamless Sales And Contact Management.

Shared Categories

Compare Category Features

Open any shared category to compare the features selected under that category for both products.

All categories start closed for easier scanning.
Project Management Software Compare features selected under Project Management Software for both products. Open comparison

Features shown here belong only to the Project Management Software category.

Feature Bitrix24 eWay-CRM
Milestone Tracking Listed Listed
Testing/QA Management Listed Listed
Time & Expense Tracking Listed Listed
Projections Listed Listed
Alerts/Notifications Listed Listed
Calendar Management Listed Listed
Project Planning Listed Listed
Project Scheduling Listed Listed
Issue Management Listed Listed
Billing & Invoicing Listed Listed
Gantt/Timeline View Listed Listed
Client Portal Listed Listed
Kanban Board Listed Listed
Collaboration Tools Listed Listed
File Sharing Listed Listed
Prioritization Listed Listed
Risk Management Listed Listed
Traditional Methodologies Listed Listed
Task Management Listed Listed
Status Tracking Listed Listed
Resource Management Listed Listed
Budget Management Listed Listed
Task Progress Tracking Listed Listed
Commenting/Notes Listed Listed
Document Management Listed Listed
Portfolio Management Listed Listed
Agile Methodologies Listed Listed
Activity Dashboard Listed Listed
Idea Management Listed Listed
Project Tracking Listed Listed
Multiple Projects Listed Listed
Real Time Updates Listed Listed
Artificial Intelligence Listed Not listed
Project Planning Software Compare features selected under Project Planning Software for both products. Open comparison

Features shown here belong only to the Project Planning Software category.

Feature Bitrix24 eWay-CRM
Due Date Tracking Listed Listed
Project Time Tracking Listed Listed
Activity Dashboard Listed Listed
To-Do List Listed Listed
Progress Tracking Listed Listed
Kanban Board Listed Listed
Project Planning Listed Listed
Activity Tracking Listed Listed
Document Management Listed Listed
Assignment Management Listed Listed
Gantt/Timeline View Listed Listed
Budget Management Listed Listed
Task Scheduling Listed Listed
Multiple Projects Listed Listed
Deadline Management Listed Listed
@mentions Listed Listed
Resource Management Listed Listed
Prioritization Listed Listed
Project Tracking Listed Listed
File Management Listed Listed
Document Storage Listed Listed
Collaboration Tools Listed Listed
Task Progress Tracking Listed Listed
Charting Listed Listed
Projections Listed Listed
Task Planning Listed Listed
Traditional Methodologies Listed Listed
Commenting/Notes Listed Listed
Email Management Listed Listed
Tagging Listed Listed
Agile Methodologies Listed Listed
Calendar Management Listed Listed
Artificial Intelligence Listed Not listed
Email Marketing Software Compare features selected under Email Marketing Software for both products. Open comparison

Features shown here belong only to the Email Marketing Software category.

Feature Bitrix24 eWay-CRM
Template Management Listed Listed
Event Triggered Actions Listed Listed
AB Testing Listed Listed
Image Library Listed Listed
Email Tracking Listed Listed
Click Tracking Listed Listed
Contact Database Listed Listed
Dynamic Content Listed Listed
Auto-Responders Listed Listed
CRM Listed Listed
Subscriber Management Listed Listed
WYSIWYG Editor Listed Listed
Campaign Analytics Listed Listed
Contact Management Listed Listed
CAN SPAM Compliance Listed Listed
Customer Segmentation Listed Listed
Multi-Channel Marketing Listed Listed
List Management Listed Listed
Spam Blocker Listed Listed
Drag & Drop Listed Listed
Campaign Scheduling Listed Listed
Lead Capture Listed Listed
Drip Campaigns Listed Listed
Landing Pages/Web Forms Listed Listed
Engagement Tracking Listed Listed
Multi-Campaign Listed Listed
eCommerce Integration Listed Listed
Customer Journey Mapping Listed Listed
GDPR Compliance Listed Listed
ROI Tracking Listed Listed
Artificial Intelligence Not listed Not listed
Construction CRM Software Compare features selected under Construction CRM Software for both products. Open comparison

Features shown here belong only to the Construction CRM Software category.

Feature Bitrix24 eWay-CRM
Project Management Listed Listed
Data Import/Export Listed Listed
Scheduling Listed Listed
Quotes/Estimates Listed Listed
Activity Tracking Listed Listed
Document Management Listed Listed
Job Costing Listed Listed
Buyer Management Listed Listed
Warranty Tracking Listed Listed
Calendar Management Listed Listed
Collaboration Tools Listed Listed
Client Tracking Listed Listed
Contract/License Management Listed Listed
Task Management Listed Listed
Change Order Management Listed Listed
Communication Management Listed Listed
Contact Management Listed Listed
Project Tracking Listed Listed
Subcontractor Management Listed Listed
Sales Pipeline Management Listed Listed
Email Marketing Listed Listed
Bid Management Listed Listed
Lead Management Listed Listed
Procurement Management Listed Listed
Artificial Intelligence Not listed Not listed
Contact Management Software Compare features selected under Contact Management Software for both products. Open comparison

Features shown here belong only to the Contact Management Software category.

Feature Bitrix24 eWay-CRM
Search/Filter Listed Listed
Pipeline Management Listed Listed
Social Media Integration Listed Listed
Data Import/Export Listed Listed
Prospecting Tools Listed Listed
Task Management Listed Listed
Customer Database Listed Listed
Campaign Management Listed Listed
Lead Nurturing Listed Listed
Segmentation Listed Listed
Email Management Listed Listed
CRM Listed Listed
Sales Forecasting Listed Listed
Contact Management Listed Listed
Calendar Management Listed Listed
Document Storage Listed Listed
Drag & Drop Listed Listed
Collaboration Tools Listed Listed
Lead Management Listed Listed
Sales Pipeline Management Listed Listed
Lead Distribution Listed Listed
Email Marketing Listed Listed
Opportunity Management Listed Listed
Data Synchronization Listed Listed
Interaction Tracking Listed Listed
Lead Capture Listed Listed
Artificial Intelligence Not listed Not listed
Inside Sales Software Compare features selected under Inside Sales Software for both products. Open comparison

Features shown here belong only to the Inside Sales Software category.

Feature Bitrix24 eWay-CRM
Lead Capture Listed Listed
Email Management Listed Listed
Call Monitoring Listed Listed
Automatic Call Distribution Listed Listed
Lead Qualification Listed Listed
Lead Management Listed Listed
Task Management Listed Listed
Performance Management Listed Listed
Data Management Listed Listed
Contact Management Listed Listed
Meeting Management Listed Listed
Call Recording Listed Listed
Lead Distribution Listed Listed
CRM Listed Listed
Interaction Tracking Listed Listed
Auto-Dialer Listed Listed
Calendar Management Listed Listed
Chat/Messaging Listed Listed
Reminders Listed Listed
Call List Management Listed Listed
Multi-Channel Communication Listed Listed
Deal Management Listed Listed
Sales Pipeline Management Listed Listed
Artificial Intelligence Not listed Not listed
Real Estate CRM Software Compare features selected under Real Estate CRM Software for both products. Open comparison

Features shown here belong only to the Real Estate CRM Software category.

Feature Bitrix24 eWay-CRM
Referral Tracking Listed Listed
Commission Management Listed Listed
Contact Database Listed Listed
Lead Qualification Listed Listed
Contact Management Listed Listed
Campaign Management Listed Listed
Access Controls/Permissions Listed Listed
Client Management Listed Listed
Email Marketing Listed Listed
Pipeline Management Listed Listed
Lead Management Listed Listed
Activity Dashboard Listed Listed
Lead Nurturing Listed Listed
Interaction Tracking Listed Listed
Reporting/Analytics Listed Listed
Activity Tracking Listed Listed
Document Management Listed Listed
Appointment Management Listed Listed
Alerts/Notifications Listed Listed
Calendar Management Listed Listed
Lead Generation Listed Listed
Lead Distribution Listed Listed
Client/Property Matching Listed Listed
Task Management Listed Listed
Segmentation Listed Listed
Lead Capture Listed Listed
Email Tracking Listed Listed
For Real Estate Listed Listed
Property Database Listed Listed
Omnichannel Communications Listed Listed
Artificial Intelligence Not listed Not listed
Financial CRM Software Compare features selected under Financial CRM Software for both products. Open comparison

Features shown here belong only to the Financial CRM Software category.

Feature Bitrix24 eWay-CRM
Expense Tracking Listed Listed
Forecasting Listed Listed
Template Management Listed Listed
Relationship Tracking Listed Listed
Interaction Tracking Listed Listed
Access Controls/Permissions Listed Listed
Activity Tracking Listed Listed
Client Management Listed Listed
Collaboration Tools Listed Listed
Sales Reports Listed Listed
Email Management Listed Listed
CRM Listed Listed
Search/Filter Listed Listed
Email Marketing Listed Listed
Task Management Listed Listed
Document Management Listed Listed
Lead Management Listed Listed
Calendar Management Listed Listed
Customer Database Listed Listed
Campaign Management Listed Listed
Marketing Automation Listed Listed
Activity Dashboard Listed Listed
Territory Management Listed Listed
Contact Management Listed Listed
Pipeline Management Listed Listed
Lead Capture Listed Listed
For Financial Institutions Listed Listed
Financial Management Listed Listed
Artificial Intelligence Not listed Not listed
Nonprofit CRM Software Compare features selected under Nonprofit CRM Software for both products. Open comparison

Features shown here belong only to the Nonprofit CRM Software category.

Feature Bitrix24 eWay-CRM
Contact Management Listed Listed
Donation Tracking Listed Listed
Campaign Management Listed Listed
Interaction Tracking Listed Listed
Real Time Notifications Listed Listed
Email Marketing Listed Listed
Donor Management Listed Listed
Email Management Listed Listed
Web Forms Listed Listed
Access Controls/Permissions Listed Listed
Task Scheduling Listed Listed
Website Integration Listed Listed
Grant Management Listed Listed
Customer Database Listed Listed
Credit Card Processing Listed Listed
Membership Management Listed Listed
CRM Listed Listed
Accounting Integration Listed Listed
Event Management Listed Listed
Document Storage Listed Listed
Forms Management Listed Listed
Social Media Integration Listed Listed
Registration Management Listed Listed
Fundraising Management Listed Listed
Committee Management Listed Listed
Volunteer Management Listed Listed
Electronic Payments Listed Listed
Artificial Intelligence Not listed Not listed
Project Tracking Software Compare features selected under Project Tracking Software for both products. Open comparison

Features shown here belong only to the Project Tracking Software category.

Feature Bitrix24 eWay-CRM
Milestone Tracking Listed Listed
Kanban Board Listed Listed
Status Tracking Listed Listed
Prioritization Listed Listed
Gantt/Timeline View Listed Listed
Percent-Complete Tracking Listed Listed
Task Management Listed Listed
Cost-to-Completion Tracking Listed Listed
Project Time Tracking Listed Listed
Alerts/Notifications Listed Listed
Multiple Projects Listed Listed
Task Scheduling Listed Listed
Progress Tracking Listed Listed
Activity Tracking Listed Listed
Project Planning Listed Listed
Workflow Management Listed Listed
Time & Expense Tracking Listed Listed
Artificial Intelligence Not listed Not listed
Sales Tracking Software Compare features selected under Sales Tracking Software for both products. Open comparison

Features shown here belong only to the Sales Tracking Software category.

Feature Bitrix24 eWay-CRM
Sales Pipeline Management Listed Listed
Lead Management Listed Listed
Reporting/Analytics Listed Listed
Appointment Scheduling Listed Listed
Task Management Listed Listed
Interaction Tracking Listed Listed
Alerts/Notifications Listed Listed
Customizable Reports Listed Listed
Activity Dashboard Listed Listed
Commenting/Notes Listed Listed
Third-Party Integrations Listed Listed
Data Import/Export Listed Listed
Lead Scoring Listed Listed
Document Management Listed Listed
Email Templates Listed Listed
Call Logging Listed Listed
Search/Filter Listed Listed
Artificial Intelligence Not listed Not listed
CRM Software Compare features selected under CRM Software for both products. Open comparison

Features shown here belong only to the CRM Software category.

Feature Bitrix24 eWay-CRM
Referral Tracking Listed Listed
Mobile Access Listed Listed
Lead Qualification Listed Listed
Contact Database Listed Listed
Sales Pipeline Management Listed Listed
Territory Management Listed Listed
Quotes/Estimates Listed Listed
Customizable Fields Listed Listed
Calendar/Reminder System Listed Listed
Marketing Automation Listed Listed
Task Management Listed Listed
Interaction Tracking Listed Listed
Social Media Integration Listed Listed
Pipeline Management Listed Listed
Lead Capture Listed Listed
Forecasting Listed Listed
Contact Management Listed Listed
Email Management Listed Listed
Lead Generation Listed Listed
Workflow Management Listed Listed
Activity Dashboard Listed Listed
Internal Chat Integration Listed Listed
Segmentation Listed Listed
Alerts/Notifications Listed Listed
Document Storage Listed Listed
Lead Management Listed Listed
Reporting/Analytics Listed Listed
Data Import/Export Listed Listed
AI/Machine Learning Listed Not listed
Artificial Intelligence Not listed Not listed
Product Details

Product Details and Support

Compare deployment, device support, pricing model, support channels, and target company size for both products.

Bitrix24 logo

Bitrix24

Deployment
Cloud Hosted
Devices Supported
Web-Based IPhone Android Windows Mac Linux
Pricing Model
Flat Rate
Support
24x7 Support Email Chat Knowledge Base
Target Company Size
Small-Business Midsize-Business Large-Enterprise-Business
eWay-CRM logo

eWay-CRM

Deployment
Cloud Hosted On-Premise
Devices Supported
Web-Based IPhone Android Windows
Pricing Model
Per User
Support
Email Phone Chat Knowledge Base
Target Company Size
Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Alternatives

Explore Alternatives Before You Decide

Explore alternatives to Bitrix24 and eWay-CRM before making a final choice.

SoftwareWorld Conclusion

FAQs About Bitrix24 vs eWay-CRM

What’s the final conclusion from SoftwareWorld on Bitrix24 vs eWay-CRM? +
In conclusion, both Bitrix24 and eWay-CRM offer robust solutions for businesses seeking effective CRM and project management tools. Bitrix24 excels with its comprehensive suite of features, including collaboration tools and extensive integrations, making it ideal for larger teams. Conversely, eWay-CRM provides a more streamlined experience, particularly for users already familiar with Microsoft Outlook. Ultimately, the choice between the two depends on specific business needs, team size, and preferred workflows, ensuring that organizations can enhance productivity and customer relationships effectively.
Why Trust SoftwareWorld

Why Buyers Can Trust This Comparison

This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.

Consistent side-by-side structure

Each section keeps Bitrix24 and eWay-CRM in clearly separated columns so you can compare equivalent information without losing context.

Category-aware feature comparison

Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.

Clear separation from sponsored placements

Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Bitrix24 and eWay-CRM.

Helpful onward paths

Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.

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