Trying to decide between Bitrix24 and 17hats? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Bitrix24 on the left and 17hats on the right.
Bitrix24
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17hats
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship...
Read more about Bitrix24
Software
17hats is an all-in-one business management software for small businesses and freelancers designed to simplify client management, automate workflows, and streamline daily operations. Built for entrepreneurs, consultants, and creative professionals,...
Read more about 17hatsCompare problem it solves, core use cases, target users, industry fit, key features, and USP for both products in two dedicated columns.
Buyer fit
Streamlines Team Collaboration And Customer Relationship Management In One Platform
Streamline Your Business With All-in-one Collaboration And CRM Platform
Buyer fit
Streamlines Business Management For Freelancers And Small Business Owners
Streamline Your Business With All-in-one Management Software
Compare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.
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QuickBooks Online
Open any shared category to compare the features selected under that category for both products.
Features shown here belong only to the Business Management Software category.
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Performance Metrics | Listed | Listed |
| Inventory Management | Listed | Listed |
| Purchasing & Receiving | Listed | Listed |
| Calendar Management | Listed | Listed |
| Quotes/Estimates | Listed | Listed |
| Contact Management | Listed | Listed |
| Customizable Fields | Listed | Listed |
| Employee Management | Listed | Listed |
| Training Management | Listed | Listed |
| Workflow Management | Listed | Listed |
| Accounting | Listed | Listed |
| Financial Management | Listed | Listed |
| Marketing Automation | Listed | Listed |
| Task Management | Listed | Listed |
| Client Management | Listed | Listed |
| Project Management | Listed | Listed |
| Billing & Invoicing | Listed | Listed |
| Third Party Integrations | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| CRM | Listed | Listed |
| Point of Sale (POS) | Listed | Listed |
| Document Management | Listed | Listed |
| Email Management | Listed | Listed |
| Purchase Order Management | Listed | Listed |
| Order Management | Listed | Listed |
| Time & Expense Tracking | Listed | Listed |
| Invoice Management | Listed | Listed |
| Client Portal | Listed | Listed |
| Artificial Intelligence | Listed | Listed |
Features shown here belong only to the Project Management Software category.
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Milestone Tracking | Listed | Listed |
| Testing/QA Management | Listed | Listed |
| Time & Expense Tracking | Listed | Listed |
| Projections | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Calendar Management | Listed | Listed |
| Project Planning | Listed | Listed |
| Project Scheduling | Listed | Listed |
| Issue Management | Listed | Listed |
| Billing & Invoicing | Listed | Listed |
| Gantt/Timeline View | Listed | Listed |
| Client Portal | Listed | Listed |
| Kanban Board | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| File Sharing | Listed | Listed |
| Prioritization | Listed | Listed |
| Risk Management | Listed | Listed |
| Traditional Methodologies | Listed | Listed |
| Task Management | Listed | Listed |
| Status Tracking | Listed | Listed |
| Resource Management | Listed | Listed |
| Budget Management | Listed | Listed |
| Task Progress Tracking | Listed | Listed |
| Commenting/Notes | Listed | Listed |
| Document Management | Listed | Listed |
| Portfolio Management | Listed | Listed |
| Agile Methodologies | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Idea Management | Listed | Listed |
| Project Tracking | Listed | Listed |
| Multiple Projects | Listed | Listed |
| Real Time Updates | Listed | Listed |
| Artificial Intelligence | Listed | Listed |
Features shown here belong only to the Business Process Management Software category.
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Business Process Automation | Listed | Listed |
| Drag & Drop | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Configurable Workflow | Listed | Listed |
| Process Change Tracking | Listed | Listed |
| Business Process Control | Listed | Listed |
| Forms Management | Listed | Listed |
| Customizable Templates | Listed | Listed |
| Workflow Management | Listed | Listed |
| No-Code | Listed | Listed |
| Third Party Integrations | Listed | Listed |
| Approval Process Control | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Document Storage | Listed | Listed |
| Process Modeling & Designing | Listed | Listed |
| Task Management | Listed | Listed |
| Audit Trail | Listed | Listed |
| Customizable Fields | Listed | Listed |
| Monitoring | Listed | Listed |
| Email Management | Listed | Listed |
| Data Visualization | Listed | Listed |
| Calendar Management | Listed | Listed |
| User Management | Listed | Listed |
| Graphical Workflow Editor | Listed | Listed |
| Forms Automation | Listed | Listed |
| Artificial Intelligence | Listed | Listed |
Features shown here belong only to the Event Management Software category.
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Payment Processing | Listed | Listed |
| Budgeting/Forecasting | Listed | Listed |
| Weddings/Parties | Listed | Listed |
| Badge Management | Listed | Listed |
| Room Block Management | Listed | Listed |
| Discount Management | Listed | Listed |
| Sponsorship Management | Listed | Listed |
| Attendee Management | Listed | Listed |
| Website Management | Listed | Listed |
| Email Marketing | Listed | Listed |
| Social Promotion | Listed | Listed |
| Barcode/Ticket Scanning | Listed | Listed |
| Registration Management | Listed | Listed |
| Volunteer Management | Listed | Listed |
| Credit Card Processing | Listed | Listed |
| Contact Management | Listed | Listed |
| Conferences/Conventions | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Support Ticket Management | Listed | Listed |
| Event Scheduling | Listed | Listed |
| Exhibit/Vendor Management | Listed | Listed |
| Calendar Management | Listed | Listed |
| Ticketing | Listed | Listed |
| Speaker Management | Listed | Listed |
| Expense Tracking | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Online CRM Software category.
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Customizable Templates | Listed | Listed |
| Sales Trend Analysis | Listed | Listed |
| Calendar Management | Listed | Listed |
| Lead Capture | Listed | Listed |
| Workflow Management | Listed | Listed |
| Interaction Tracking | Listed | Listed |
| Opportunity Management | Listed | Listed |
| Performance Metrics | Listed | Listed |
| Email Management | Listed | Listed |
| Pipeline Management | Listed | Listed |
| Calendar Sync | Listed | Listed |
| Email Marketing | Listed | Listed |
| Task Management | Listed | Listed |
| Forecasting | Listed | Listed |
| Campaign Management | Listed | Listed |
| Contact Management | Listed | Listed |
| Document Storage | Listed | Listed |
| Social Media Integration | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| Sales Reports | Listed | Listed |
| Web-based Deployment | Listed | Listed |
| Lead Management | Listed | Listed |
| Internal Chat Integration | Listed | Listed |
| Lead Generation | Listed | Listed |
| Lead Qualification | Listed | Listed |
| Marketing Automation | Listed | Listed |
| Quotes/Estimates | Listed | Listed |
| Referral Tracking | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Territory Management | Listed | Listed |
| Deal Management | Listed | Listed |
| Lead Nurturing | Listed | Listed |
| Role-Based Permissions | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Lead Management Software category.
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Lead Nurturing | Listed | Listed |
| Sales Reports | Listed | Listed |
| Social Media Integration | Listed | Listed |
| Monitoring | Listed | Listed |
| Pipeline Management | Listed | Listed |
| Template Management | Listed | Listed |
| Lead Qualification | Listed | Listed |
| Calendar Management | Listed | Listed |
| Sales Forecasting | Listed | Listed |
| Lead Distribution | Listed | Listed |
| Prospecting Tools | Listed | Listed |
| Task Management | Listed | Listed |
| Document Storage | Listed | Listed |
| Lead Segmentation | Listed | Listed |
| Reminders | Listed | Listed |
| Email Tracking | Listed | Listed |
| Interaction Tracking | Listed | Listed |
| CRM | Listed | Listed |
| Web Forms | Listed | Listed |
| Email Marketing | Listed | Listed |
| Lead Capture | Listed | Listed |
| Campaign Management | Listed | Listed |
| Contact Management | Listed | Listed |
| Workflow Management | Listed | Listed |
| Sales Trend Analysis | Listed | Listed |
| Source Tracking | Listed | Listed |
| Lead Generation | Listed | Listed |
| Opportunity Management | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Task Management Software category.
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Task Scheduling | Listed | Listed |
| Task Editing/Updating | Listed | Listed |
| Task Progress Tracking | Listed | Listed |
| Commenting/Notes | Listed | Listed |
| Calendar Management | Listed | Listed |
| Real Time Notifications | Listed | Listed |
| Gantt/Timeline View | Listed | Listed |
| Create Subtasks | Listed | Listed |
| Gamification | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Prioritization | Listed | Listed |
| Collaboration Tools | Listed | Listed |
| To-Do List | Listed | Listed |
| Project Planning | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Document Management | Listed | Listed |
| Task Board View | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Assignment Management | Listed | Listed |
| Status Tracking | Listed | Listed |
| Email Management | Listed | Listed |
| Recurring Tasks | Listed | Listed |
| Project Tracking | Listed | Listed |
| Time Tracking | Listed | Listed |
| Task Tagging | Listed | Listed |
| Deadline Management | Listed | Listed |
| File Management | Listed | Listed |
| Spreadsheet View | Listed | Listed |
| Parent Task | Listed | Listed |
| Search/Filter | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Appointment Scheduling Software category.
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Automated Scheduling | Listed | Listed |
| Appointment Management | Listed | Listed |
| Customer Database | Listed | Listed |
| Credit Card Processing | Listed | Listed |
| Client Portal | Listed | Listed |
| Electronic Payments | Listed | Listed |
| Billing & Invoicing | Listed | Listed |
| Recurring Appointments | Listed | Listed |
| Client Management | Listed | Listed |
| Online Payments | Listed | Listed |
| Calendar Management | Listed | Listed |
| Multi-Location | Listed | Listed |
| SMS Messaging | Listed | Listed |
| Group Scheduling | Listed | Listed |
| Online Booking | Listed | Listed |
| Website Integration | Listed | Listed |
| Availability Management | Listed | Listed |
| Mobile Access | Listed | Listed |
| Booking Management | Listed | Listed |
| Email Management | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the Billing and Invoicing Software category.
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Mobile Payments | Listed | Listed |
| Billing Portal | Listed | Listed |
| Project Billing | Listed | Listed |
| Tax Calculation | Listed | Listed |
| Multi-Currency | Listed | Listed |
| Reporting & Statistics | Listed | Listed |
| Contact Database | Listed | Listed |
| Third-Party Integrations | Listed | Listed |
| Credit Card Processing | Listed | Listed |
| Customizable Invoices | Listed | Listed |
| Time & Expense Tracking | Listed | Listed |
| Invoice Processing | Listed | Listed |
| Reminders | Listed | Listed |
| Payment Processing | Listed | Listed |
| Document Management | Listed | Listed |
| Hourly Billing | Listed | Listed |
| Contingency Billing | Listed | Listed |
| Quotes/Estimates | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the Customer Communications Management Software category.
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Template Management | Listed | Listed |
| Workflow Management | Listed | Listed |
| Third-Party Integrations | Listed | Listed |
| CRM | Listed | Listed |
| Interaction Tracking | Listed | Listed |
| Content Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| On-Demand Communications | Listed | Listed |
| Personalization | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Interactive Content | Listed | Listed |
| Video Support | Listed | Listed |
| Customer Database | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| Reporting & Statistics | Listed | Listed |
| Batch Communications | Listed | Listed |
| Customer History | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Feedback Management | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Features shown here belong only to the CRM Software category.
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Referral Tracking | Listed | Listed |
| Mobile Access | Listed | Listed |
| Lead Qualification | Listed | Listed |
| Contact Database | Listed | Listed |
| Sales Pipeline Management | Listed | Listed |
| Territory Management | Listed | Listed |
| Quotes/Estimates | Listed | Listed |
| Customizable Fields | Listed | Listed |
| Calendar/Reminder System | Listed | Listed |
| Marketing Automation | Listed | Listed |
| Task Management | Listed | Listed |
| Interaction Tracking | Listed | Listed |
| Social Media Integration | Listed | Listed |
| Pipeline Management | Listed | Listed |
| Lead Capture | Listed | Listed |
| Forecasting | Listed | Listed |
| Contact Management | Listed | Listed |
| Email Management | Listed | Listed |
| Lead Generation | Listed | Listed |
| Workflow Management | Listed | Listed |
| Activity Dashboard | Listed | Listed |
| Internal Chat Integration | Listed | Listed |
| Segmentation | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Document Storage | Listed | Listed |
| Lead Management | Listed | Listed |
| Reporting/Analytics | Listed | Listed |
| Data Import/Export | Listed | Listed |
| AI/Machine Learning | Listed | Listed |
| Artificial Intelligence | Not listed | Listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to Bitrix24 and 17hats before making a final choice.
Explore other software products that buyers may consider instead of Bitrix24.
Explore other software products that buyers may consider instead of 17hats.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps Bitrix24 and 17hats in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Bitrix24 and 17hats.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
