Best Online Incident Management Software

In an always-connected world, many businesses prefer incident management software solutions that require no local installation. Below, you’ll find top online incident management software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 5 avg. rating from 07 reviews

Last Updated: September 18, 2025

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406 Software

Popular Picks in Incident Management Software

BigPanda

BigPanda

$6000 Per user

ClickUp

ClickUp

   (5.0)

$7 Per month

Freshservice

Freshservice

$15.89 Per month

Jira Service Management

Jira Service Management

$19.04 Per month

List of Top Web-Based Incident Management Software

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Eliminate business disruptions through automation and AI

xMatters is a dynamic communication platform that orchestrates intelligent alerting and incident response. It serves as a centralized hub, connecting teams and systems during critical events. With a user-friendly interface, xMatters enables swift collaboration by notifying the right people at the right time. This versatile tool integrates seamlessly with various applications, automating communicat... Read more about xMatters

Free Trial

Available

Pricing Type

$9 Per month

Location

United States

Virtual Emergency Operations Center Software

Veoci is a versatile cloud-based platform designed to streamline emergency management, business continuity, and daily operations for organizations. This solution serves as a centralized hub for collaboration, ensuring efficient communication during critical situations. Veoci offers customizable workflows for seamless task management, allowing teams to respond swiftly to incidents. Its real-time tr... Read more about Veoci

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Location

United States

Award-Winning EHS Software and OHS Software

Cority is a comprehensive software solution designed to optimize health, safety, and environmental management for organizations. Functioning as a centralized platform, Cority facilitates efficient tracking and management of various aspects such as incidents, audits, and compliance. It promotes collaboration among teams through customizable forms and automated workflows, ensuring consistency and ad... Read more about Cority

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NA

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Location

Canada

Multi-channel employee communication software

SnapComms is an innovative communication software designed to capture employees' attention effectively in a workplace. Its uniqueness lies in the ability to bypass email, directly reaching staff through a variety of channels. With features like customizable alerts, interactive screensavers, and user-friendly surveys, it ensures that important messages are noticed immediately. SnapComms supports en... Read more about SnapComms

Free Trial

30 Days

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Contact Vendor

Location

New Zealand

Top IT Service Management Platform

TOPdesk is a versatile service management software designed to enhance the efficiency of IT, facility, and service desks in organizations. Its strength lies in its incident and request management features, streamlining the process of handling and resolving user queries and issues. TOPdesk facilitates effective asset management, ensuring a comprehensive overview and maintenance of organizational re... Read more about TOPdesk

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

Netherlands

Spot, Resolve, and Prevent Downtime.

Better Stack is a comprehensive, cutting-edge software solution tailored for both developers and IT professionals. It excels in providing real-time insights into your software stack, ensuring optimal performance and reliability. The platform offers a comprehensive dashboard, displaying key metrics and alerts, which helps in quick identification and resolution of issues. Better Stack supports a wid... Read more about Better Stack

Free Trial

Available

Pricing Type

$25 Per month

Location

United States

Healthcare Compliance Software is a specialized compliance management solution designed to help healthcare organizations adhere to industry regulations and standards. This platform provides tools for policy management, training tracking, and audit preparation, ensuring that organizations maintain compliance and mitigate risks. With its user-friendly interface, administrators can easily create and ... Read more about Healthcare Compliance Software

Free Trial

NA

Pricing Type

$299 Per month

Location

United States

Dotcom-Monitor is a powerful website monitoring software that helps businesses ensure their online presence remains reliable and efficient. The software continuously monitors website performance, uptime, and response times, alerting users to potential issues before they impact customers. With comprehensive reporting tools, businesses can analyze traffic patterns, track performance metrics, and ide... Read more about Dotcom-Monitor

Free Trial

Available

Pricing Type

$19.95 Per month

Location

United States

EcoOnline eCompliance is a leading EHS management software that empowers organizations to effectively manage their environmental and safety responsibilities. This cloud-based platform provides tools for incident reporting, risk assessment, and compliance tracking, helping businesses maintain regulatory standards and improve workplace safety. With its intuitive interface, users can easily navigate ... Read more about EcoOnline eCompliance

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Available

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Location

Ireland

FORM OpX is a powerful data collection software designed to streamline the process of gathering and analyzing information for businesses across various industries. This platform provides users with tools to create customizable forms for inspections, audits, surveys, and feedback, ensuring that organizations can capture valuable data efficiently. Users can easily design forms using a drag-and-drop ... Read more about FORM OpX

Free Trial

Available

Pricing Type

$30 Per user

Location

United States

iTOP is a flexible help desk software designed to simplify IT service management and improve support efficiency. It allows IT teams to manage and resolve user requests effectively, providing tools for ticket creation, tracking, and prioritization. iTOP supports customizable workflows, allowing organizations to tailor the software to fit their unique support processes. With its knowledge base featu... Read more about iTOP

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NA

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Location

France

Regroup Mass Notification is a powerful emergency notification software designed to help organizations communicate effectively during crises. This platform offers a range of tools for sending alerts, managing communication channels, and ensuring timely dissemination of information. With Regroup, users can create customized emergency messages, reach audiences through multiple channels (SMS, email, ... Read more about Regroup Mass Notification

Free Trial

NA

Pricing Type

$500 Per month

Location

United States

AlertMedia is a leading Emergency Notification Software designed to help organizations communicate effectively during critical incidents. It offers a versatile platform for sending mass alerts and notifications through multiple channels, including SMS, email, voice calls, and social media, ensuring that important information reaches all relevant parties promptly. AlertMedia features intuitive tool... Read more about AlertMedia

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Available

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Location

United States

WebEOC is a comprehensive Compliance Software designed to help organizations manage and adhere to regulatory requirements efficiently and effectively. This robust platform offers a wide range of features, including policy management, audit tracking, risk assessment, and automated reporting, ensuring that all aspects of compliance are meticulously handled. WebEOC's intuitive interface allows compli... Read more about WebEOC

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NA

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Location

United States

VMRay Analyzer is a cutting-edge computer security software designed to provide in-depth analysis and detection of malware and advanced threats. This powerful platform leverages automated dynamic analysis and behavioral detection techniques to evaluate suspicious files and URLs in a secure virtual environment. VMRay Analyzer allows security teams to analyze potential threats quickly and accurately... Read more about VMRay Analyzer

Free Trial

Available

Pricing Type

$3200 Per feautre

Location

Germany

Reveelium is an advanced artificial intelligence software designed to enhance business intelligence and data analytics for organizations. This platform provides comprehensive tools for data processing, predictive analytics, and machine learning, ensuring effective data-driven decision-making. With its user-friendly interface, Reveelium allows users to manage data sets, build predictive models, and... Read more about Reveelium

Free Trial

Available

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Location

France

Agility is a robust emergency notification software designed to help organizations communicate effectively during critical situations. This platform provides tools for sending alerts, updates, and instructions to employees, stakeholders, and the public in real time. Users can easily customize messages and target specific groups based on location or role, ensuring that the right information reaches... Read more about Agility

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NA

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Location

United States

x360Recover is a comprehensive server backup software designed to protect critical business data and ensure quick recovery in case of disasters. With its cloud-based architecture, x360Recover offers reliable, offsite data storage that secures backups against local hardware failures and ransomware attacks. The software supports continuous data protection, allowing for near-real-time backups of serv... Read more about x360Recover

Free Trial

Available

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Location

United States

Electric AI is a cutting-edge IT management software designed to streamline and automate IT operations for businesses. The platform provides a centralized hub for managing all aspects of IT support, from ticketing to asset management. With Electric AI, organizations can easily track and resolve IT issues in real-time, ensuring minimal disruption to business operations. The software utilizes artifi... Read more about Electric AI

Free Trial

NA

Pricing Type

$5000 Per user

Location

United States

STOPit App is an innovative emergency notification software designed to empower individuals and organizations to report safety concerns anonymously and securely. This powerful tool enables users to communicate issues such as bullying, harassment, or suspicious activity directly to designated authorities or administrators, fostering a safer environment. With its user-friendly interface, the STOPit ... Read more about STOPit App

Free Trial

Available

Pricing Type

$1000 Per feautre

Location

United States

AI-Powered Identity Security and Cyber Resilience

Semperis is a cybersecurity software platform that provides advanced protection for Active Directory (AD) environments, safeguarding businesses from potential threats such as data breaches, identity theft, and cyberattacks. By leveraging the power of continuous monitoring, Semperis helps organizations protect their critical systems and data from identity-based security risks. The software offers r... Read more about Semperis

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NA

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Location

United States

Acciline+ is a comprehensive risk management software solution designed to help organizations identify, assess, and mitigate risks across various business functions. The platform provides a centralized system for tracking potential risks related to finance, operations, compliance, security, and more. Acciline+ includes powerful tools for risk identification, risk assessment, and risk mitigation pl... Read more about Acciline+

Free Trial

NA

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Location

France

Centinela is a compliance software designed to help organizations adhere to regulatory requirements and manage risk. The platform offers tools for tracking and managing compliance activities, including audits, inspections, and certifications. Centinela enables businesses to stay up to date with industry regulations and standards by providing real-time updates on compliance changes. The software al... Read more about Centinela

Free Trial

Available

Pricing Type

$750 Per feautre

Location

Spain

SmartITSM is IT service management software designed to streamline IT operations, automate workflows, and improve service delivery for organizations. The platform includes modules for incident management, change management, asset management, and service requests, helping IT teams deliver efficient and organized support. SmartITSM’s automation features reduce response times by routing tickets to ... Read more about SmartITSM

Free Trial

Available

Pricing Type

$49 Per user

Location

Germany

AstroStatus is a powerful incident management software designed to help businesses and organizations quickly respond to and resolve incidents. Whether you're dealing with IT system outages, security breaches, or service disruptions, AstroStatus offers a streamlined platform to manage incidents from detection through resolution. The software includes features for real-time monitoring, alert notific... Read more about AstroStatus

Free Trial

Available

Pricing Type

$0 Per month

Location

United States

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