Best Online Incident Management Software

In an always-connected world, many businesses prefer incident management software solutions that require no local installation. Below, you’ll find top online incident management software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
  • 5 avg. rating from 07 reviews

Last Updated: September 18, 2025

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406 Software

Popular Picks in Incident Management Software

BigPanda

BigPanda

$6000 Per user

ClickUp

ClickUp

   (5.0)

$7 Per month

Freshservice

Freshservice

$15.89 Per month

Jira Service Management

Jira Service Management

$19.04 Per month

List of Top Web-Based Incident Management Software

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Your Service Management System for Internal and External Support

Vivantio is a versatile software designed to enhance service management operations. It's especially tailored for businesses focusing on customer service, IT support, and internal helpdesk tasks. Vivantio stands out for its customizable interface that allows users to adapt the software to their specific needs and workflows. It includes features like ticketing systems, asset tracking, and knowledge ... Read more about Vivantio

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United States

One App for All Ops - Everything you need to be successful

Wooqer is a versatile software platform designed to empower businesses with operational efficiency and decision-making insights. It's particularly adept at streamlining retail operations and workforce management. With Wooqer, companies can easily create and manage their standard operating procedures (SOPs), ensuring consistent execution across multiple locations. The platform offers tools for audi... Read more about Wooqer

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Optimize risk management with Pirani's software.

Pirani is a high-quality enterprise risk management software designed to simplify and enhance the way organizations handle risk. Its user-friendly interface allows for easy navigation, making complex risk management tasks more approachable. The software is distinguished by its comprehensive risk assessment tools, which provide detailed analytics and insights, enabling companies to proactively iden... Read more about Pirani

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$$276 Per month

Location

United States

ProActivity Suite is a comprehensive safety management software that helps businesses ensure workplace safety and compliance with regulations. It provides tools for incident reporting, hazard identification, risk assessment, and corrective actions. The software enables businesses to track safety incidents, conduct investigations, and implement preventive measures to reduce workplace risks. ProActi... Read more about ProActivity Suite

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$7000 Per year

Location

United States

ServicePilot is an advanced network monitoring software designed to ensure optimal performance and reliability of IT infrastructures. This platform provides comprehensive tools for monitoring network traffic, detecting anomalies, and troubleshooting issues in real-time. With its intuitive interface, IT professionals can easily visualize network performance through customizable dashboards and repor... Read more about ServicePilot

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Available

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$435 Per month

Location

United States

AppBase DCM & BPM Platform is a versatile low code development platform designed to accelerate application development for businesses. This platform offers comprehensive tools for building, deploying, and managing applications with minimal coding expertise. With its user-friendly interface, developers can easily create workflows, automate processes, and integrate with existing systems efficiently.... Read more about AppBase DCM & BPM Platform

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$120 Per user

Location

United States

Improve Cyber Resilience, Reduce Risks, Avoid Chaos.

Logsign Unified SO Platform is an all-in-one log management software that helps businesses collect, analyze, and manage log data from various sources. The platform offers real-time monitoring, log aggregation, and automated incident detection, enabling businesses to identify security threats and performance issues quickly. Logsign’s intuitive dashboard provides actionable insights into system pe... Read more about Logsign Unified SO Platform

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Available

Pricing Type

$18000 Per year

Location

Turkey

iReportSource is an innovative EHS (Environment, Health, and Safety) management software designed to help organizations streamline their compliance and safety reporting processes. With its intuitive interface, iReportSource allows users to easily log incidents, conduct audits, and manage training records, ensuring a comprehensive approach to workplace safety. The software provides powerful analyti... Read more about iReportSource

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United States

StatusCast is an effective incident management software solution designed to help organizations track, respond to, and resolve incidents in real-time efficiently. This platform provides a centralized hub for reporting, monitoring, and managing incidents, ensuring that teams can quickly address issues and minimize disruptions to operations. With features such as automated notifications, customizabl... Read more about StatusCast

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United States

Radar Privacy is a specialized incident management software designed to help organizations identify, manage, and mitigate privacy incidents effectively. The platform provides tools for incident reporting, investigation, and compliance tracking, ensuring that organizations can respond swiftly to potential data breaches and privacy violations. With its user-friendly interface, users can easily log i... Read more about Radar Privacy

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United States

Symalean is a specialized environmental, health, and safety (EHS) management software designed to help organizations ensure compliance with regulations and improve workplace safety. This platform provides tools for tracking incidents, managing risks, and implementing safety protocols effectively. With Symalean, users can conduct audits, create safety reports, and monitor key performance indicators... Read more about Symalean

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Location

France

Better Uptime is a website monitoring software designed to ensure that websites and online services remain operational and accessible to users at all times. By continuously monitoring website performance, uptime, and response times, Better Uptime alerts site administrators immediately when issues arise, allowing them to take swift corrective action. The platform offers both uptime monitoring and p... Read more about Better Uptime

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United States

Ontic is an advanced social media monitoring software designed to help businesses track, analyze, and respond to social media conversations in real time. This platform enables companies to monitor brand mentions, competitor activity, industry trends, and customer sentiment across all major social media channels, including Twitter, Facebook, Instagram, LinkedIn, and more. Ontic’s AI-powered analy... Read more about Ontic

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United States

Konexus is an innovative push notification software designed to help businesses engage with their customers in real time through personalized and targeted messages. This powerful tool allows organizations to send notifications across multiple platforms, including web, desktop, and mobile devices, ensuring that customers are always informed about new updates, promotions, or important information. K... Read more about Konexus

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Available

Pricing Type

$0.1 Per feautre

Location

United States

Hospital Incident Reporting Mobile Application

CloudApper Incidents is an incident management software designed to help businesses quickly identify, manage, and resolve incidents to minimize downtime and ensure operational continuity. The platform provides real-time tracking and reporting of incidents, allowing teams to respond quickly to emergencies, customer complaints, or operational disruptions. It integrates with existing IT systems, help... Read more about CloudApper Incidents

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Available

Pricing Type

$10 Per user

Location

United States

Laternn is an advanced incident management software designed to help organizations effectively track, manage, and resolve incidents across various operational environments. This platform provides tools for logging incidents, assigning tasks, and monitoring resolution progress, ensuring that all issues are addressed promptly and efficiently. With features such as automated notifications, customizab... Read more about Laternn

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Location

United Kingdom

CTM360 is a risk management software designed to help businesses identify, assess, and mitigate various types of risks. The platform provides tools for monitoring operational, financial, and compliance risks in real-time, ensuring that businesses can take proactive steps to reduce potential threats. CTM360 includes features for risk assessment, risk reporting, and incident tracking, allowing organ... Read more about CTM360

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Available

Pricing Type

$10000 Per user

Location

Bahrain

StatusGator is a comprehensive network monitoring software designed to help businesses track the performance of their IT systems, networks, and online services. The platform provides real-time monitoring of key systems and infrastructure, alerting users to any performance issues, outages, or disruptions. StatusGator supports integration with a wide range of services, such as cloud platforms, websi... Read more about StatusGator

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United States

ConvergePoint Incident Management is a specialized software solution designed to efficiently handle and resolve incidents within your organization. This platform offers a structured approach to incident reporting, tracking, and resolution, ensuring that every issue is addressed promptly and effectively. Features include real-time notifications, customizable workflows, and comprehensive reporting t... Read more about ConvergePoint Incident Management

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United States

SharePoint Health and Safety Software is a robust safety management solution built on the trusted SharePoint platform, designed to help organizations maintain a safe and compliant workplace. This software offers comprehensive tools for risk assessment, incident reporting, and compliance tracking, ensuring that all health and safety protocols are effectively managed. With customizable dashboards an... Read more about SharePoint Health And Safety Software

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United States

Field Effect is a cutting-edge Cybersecurity Software designed to protect organizations from a wide array of cyber threats and ensure the integrity, confidentiality, and availability of their digital assets. It offers a comprehensive platform for threat detection, prevention, and response, enabling businesses to safeguard their networks, systems, and data against evolving cyber risks. Field Effect... Read more about Field Effect

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NA

Pricing Type

$0 Per user

Location

Canada

PanOptikon is an incident management software platform that helps organizations respond to and manage incidents effectively, minimizing downtime and ensuring continuity. It centralizes incident reporting, tracking, and resolution, providing a streamlined process for managing disruptions. PanOptikon’s intuitive interface enables users to log incidents quickly, assign tasks, and track progress in ... Read more about PanOptikon

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Location

Italy

TEEXMA for Quality is a sophisticated quality management software designed to optimize the way organizations manage their quality processes. It provides businesses with a comprehensive suite of tools to monitor, control, and improve product and service quality throughout the entire lifecycle. From supplier management to customer feedback, TEEXMA integrates all quality-related activities into a uni... Read more about TEEXMA for Quality

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Location

France

ARCOS Incident Manager is a specialized incident management software designed to help organizations respond to and resolve incidents swiftly. Ideal for industries where operational continuity is critical, such as utilities and telecommunications, ARCOS Incident Manager provides tools for tracking, managing, and reporting incidents in real-time. The platform’s automation capabilities allow organi... Read more about ARCOS Incident Manager

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Location

United States

Radar Compliance is a sophisticated incident management software designed to help businesses detect, manage, and resolve incidents while ensuring compliance with industry regulations. This software provides a centralized platform where organizations can track incidents, from the moment they are reported to their resolution. Radar Compliance allows teams to document incident details, assign respons... Read more about Radar Compliance

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United States

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