Visiativ Customer Service

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Decision Snapshot

Visiativ Customer Service Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersFrance
✎
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Product Overview

Visiativ Customer Service Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Visiativ Customer Service

Visiativ Customer Service is an advanced customer service software solution designed to help businesses provide exceptional support to their customers. The platform includes a suite of tools that enable businesses to manage customer inquiries, resolve issues, and track support tickets efficiently. Visiativ’s user-friendly interface allows support teams to quickly access customer information, track the status of tickets, and prioritize tasks based on urgency. The software features automated workflows and response templates to speed up issue resolution and ensure consistency in communication. With its multi-channel support, Visiativ enables businesses to handle customer queries from various touchpoints, including email, chat, phone, and social media, from one central platform. Real-time reporting and analytics help businesses measure key performance indicators, such as response times, customer satisfaction, and issue resolution rates, enabling them to continuously improve their customer service strategies. Visiativ Customer Service helps businesses build stronger customer relationships while enhancing the overall support experience.
Company Visiativ
Founded 1987
Headquarters France
Employees NA

Support

Email Phone

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Advertising & Marketing Financial Services Information Technology & Services
Category-Based Capabilities

Visiativ Customer Service Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Pricing Information

Visiativ Customer Service Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency EUR (€)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Alternative Products

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Frequently Asked Questions

Visiativ Customer Service FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Visiativ Customer Service is an advanced customer service software solution designed to help businesses provide exceptional support to their customers. The platform includes a suite of tools that enable businesses to manage customer inquiries, resolve issues, and track support tickets efficiently. Visiativ’s user-friendly interface allows support teams to quickly access customer information, track the status of tickets, and prioritize tasks based on urgency. The software features automated workflows and response templates to speed up issue resolution and ensure consistency in communication. With its multi-channel support, Visiativ enables businesses to handle customer queries from various touchpoints, including email, chat, phone, and social media, from one central platform. Real-time reporting and analytics help businesses measure key performance indicators, such as response times, customer satisfaction, and issue resolution rates, enabling them to continuously improve their customer service strategies. Visiativ Customer Service helps businesses build stronger customer relationships while enhancing the overall support experience.

  • No, Visiativ Customer Service does not offer a free version.

  • Yes, Visiativ Customer Service offers a free trial.

  • No, Credit Card details are not required for the Visiativ Customer Service trial.

  • No, Visiativ Customer Service does not offer an API.

  • Visiativ Customer Service offers support with the following options:
    • Email , Phone

  • Visiativ Customer Service supports the following languages:
    • English

  • Following are the typical users of the Visiativ Customer Service:
    • Self-Employed , Small-Business , Midsize-Business

  • Visiativ Customer Service supports the following deployment:
    • Cloud Hosted

  • Visiativ Customer Service supports the following devices and operating systems:
    • Web-Based
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