SupportHero

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User RatingNot rated yet
Starting Price$49 / month
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersFrance
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Product Overview

SupportHero Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About SupportHero

SupportHero is a cutting-edge Knowledge Management Software designed to empower businesses to capture, organize, and share knowledge effectively across their organizations. With its intuitive interface, SupportHero offers a comprehensive platform for creating knowledge bases, managing documentation, and facilitating information sharing seamlessly. Key features of SupportHero include searchable knowledge bases, collaborative document editing, and version control, ensuring that information is easily accessible, up-to-date, and accurately maintained. The software supports features such as categorization, tagging, and advanced search functionalities, enabling users to locate information quickly and efficiently. Additionally, SupportHero offers robust analytics and reporting, providing insights into knowledge usage, content gaps, and user engagement, allowing organizations to optimize their knowledge management strategies and improve information accessibility. Integration with popular CRM systems, helpdesk platforms, and communication tools ensures a unified approach to knowledge sharing and customer support. Whether for customer service teams, internal employees, or collaborative projects, SupportHero empowers organizations to enhance their knowledge management processes, improve information flow, and drive operational excellence through reliable and efficient knowledge management solutions.
Company SupportHero
Founded 2014
Headquarters France
Employees NA

Support

Chat

Training

In-person Live Online Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Accounting Advertising & Marketing Computer Software Information Technology & Services Management Consulting
Category-Based Capabilities

SupportHero Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Knowledge Management Software 26 selected features Open category ↗
Cataloging/Categorization Knowledge Base Management Single Sign On Communication Management SSL Security Text Editing Activity Tracking Social Media Integration Access Controls/Permissions Decision Support Document Management Collaboration Tools Drag & Drop Live Chat Surveys & Feedback Self Service Portal Alerts/Notifications Full Text Search Commenting/Notes Discussions/Forums Tagging Widgets Content Management Content Library Multi-Language Calendar Management
Pricing Information

SupportHero Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$49 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

SupportHero FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

SupportHero is a cutting-edge Knowledge Management Software designed to empower businesses to capture, organize, and share knowledge effectively across their organizations. With its intuitive interface, SupportHero offers a comprehensive platform for creating knowledge bases, managing documentation, and facilitating information sharing seamlessly. Key features of SupportHero include searchable knowledge bases, collaborative document editing, and version control, ensuring that information is easily accessible, up-to-date, and accurately maintained. The software supports features such as categorization, tagging, and advanced search functionalities, enabling users to locate information quickly and efficiently. Additionally, SupportHero offers robust analytics and reporting, providing insights into knowledge usage, content gaps, and user engagement, allowing organizations to optimize their knowledge management strategies and improve information accessibility. Integration with popular CRM systems, helpdesk platforms, and communication tools ensures a unified approach to knowledge sharing and customer support. Whether for customer service teams, internal employees, or collaborative projects, SupportHero empowers organizations to enhance their knowledge management processes, improve information flow, and drive operational excellence through reliable and efficient knowledge management solutions.

  • No, SupportHero does not offer a free version.

  • Yes, SupportHero offers a free trial.

  • No, Credit Card details are not required for the SupportHero trial.

  • SupportHero offers the following pricing plans & packages:

    Basic

    $49 Per Month

  • SupportHero supports the following payment frequencies:

    • Monthly Subscription

  • No, SupportHero does not offer an API.

  • SupportHero offers support with the following options:
    • Chat

  • SupportHero offers training with the following options:
    • In-person , Live Online , Documentation

  • SupportHero supports the following languages:
    • English

  • Following are the typical users of the SupportHero:
    • Self-Employed , Small-Business , Midsize-Business

  • SupportHero supports the following deployment:
    • Cloud Hosted

  • SupportHero supports the following devices and operating systems:
    • Web-Based
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