Sumsub

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One verification platform to secure the whole user journey

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Sumsub

"Businesses that deal with identity verification and compliance often find Sumsub a practical choice. It helps teams handle user verification workflows without building everything from scratch internally. This saves time, especially for companies operating across multiple regions where regulations vary. Onboarding new users becomes more manageable, and compliance teams can track verification statuses more easily. That said, smaller businesses with very limited budgets may find the pricing harder to justify at an early stage."
Decision Snapshot

Sumsub Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.5 / 5
Starting Price£1.35 / feautre
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited Kingdom
✎
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Product Overview

Sumsub Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Sumsub

Sumsub is a comprehensive Anti-Money Laundering (AML) software solution designed to help businesses comply with regulatory requirements while minimizing risks associated with financial crimes. This platform provides an array of tools for identity verification, customer due diligence, and transaction monitoring, ensuring that organizations can effectively detect and prevent money laundering activities. With Sumsub, businesses can automate their compliance processes, reducing the burden on staff and minimizing human error. The software supports various verification methods, including document verification and biometric checks, allowing organizations to tailor their approach based on their specific needs. Additionally, Sumsub provides real-time reporting and analytics, enabling users to monitor compliance metrics and trends. By implementing Sumsub, organizations can strengthen their compliance efforts, protect their reputation, and enhance their overall security posture.
Company Sumsub
Founded 2015
Headquarters United Kingdom
Employees 51-100

Support

24x7 Support Email Chat Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Accounting

Why Choose Sumsub

Problem it Solves

  • Problem it Solves Streamlining Identity Verification And Compliance Processes For Businesses

Target Users

  • Target Users Financial Institutions
  • Target Users Fintech Companies
  • Target Users Online Marketplaces
  • Target Users Sharing Economy Platforms
  • Target Users Gaming Companies

Core Use Case

  • Core Use Case Verify User Identities
  • Core Use Case Automate Compliance Processes
  • Core Use Case Detect Fraudulent Activities
  • Core Use Case Streamline Customer Onboarding
  • Core Use Case Enhance Security Measures

USP

  • USP Streamline Identity Verification With Seamless And Secure Digital Onboarding

Pros

  • Pros Identity verification platform helps businesses manage KYC and compliance workflows efficiently
  • Pros Fraud detection tools improve visibility into suspicious onboarding activities
  • Pros Automation reduces manual verification and compliance review tasks
  • Pros Global verification support helps businesses manage international customer onboarding
  • Pros Works well for fintech and regulated digital platforms

Cons

  • Cons Implementation may require compliance and technical expertise
  • Cons Advanced workflow customization can involve onboarding support
  • Cons Pricing may challenge smaller startups and businesses
Editorial Buyer Guidance

Who Is Sumsub Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Identity Verification And Compliance Processes For Businesses

Target Users

  • Financial Institutions
  • Fintech Companies
  • Online Marketplaces
  • Sharing Economy Platforms
  • Gaming Companies

Core Use Cases

  • Verify User Identities
  • Automate Compliance Processes
  • Detect Fraudulent Activities
  • Streamline Customer Onboarding
  • Enhance Security Measures

Unique Selling Point

Streamline Identity Verification With Seamless And Secure Digital Onboarding

Strengths and Limitations

Sumsub Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Identity verification platform helps businesses manage KYC and compliance workflows efficiently
  • Fraud detection tools improve visibility into suspicious onboarding activities
  • Automation reduces manual verification and compliance review tasks
  • Global verification support helps businesses manage international customer onboarding
  • Works well for fintech and regulated digital platforms
!

Cons

  • Implementation may require compliance and technical expertise
  • Advanced workflow customization can involve onboarding support
  • Pricing may challenge smaller startups and businesses
Category-Based Capabilities

Sumsub Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Compliance Software 20 selected features Open category ↗ ⌄
HIPAA Compliant Compliance Tracking Risk Assessment Environmental Compliance Policy Management Alerts/Escalation ISO Compliance Incident Management Risk Management OSHA Compliance Document Management Task Management Surveys & Feedback Training Management Compliance Management FDA Compliance Audit Management Audit Trail Controls Audit Access Controls/Permissions
Identity Management Software 30 selected features Open category ↗ ⌄
Password Management Policy Management Self-Service Access Request Unified Directory Audit Management Access Certification Activity Dashboard Audit Trail Access Management Authentication Credential Management Single Sign On Active Directory Integration Privileged Account Management Multi-Factor Authentication Secure Login PCI Compliance HIPAA Compliant Biometrics SSL Security Event Logs Fraud Detection Collaboration Tools Member Accounts Mobile Access User Provisioning Two-Factor Authentication Compliance Management Access Controls/Permissions Real Time Monitoring
AML Software 15 selected features Open category ↗ ⌄
Compliance Tracking Fraud Detection Investigation Management Alerts/Notifications Case Management Identity Verification Workflow Management Watch List PEP Screening Behavioral Analytics Compliance Management SARs Reporting/Analytics Transaction Monitoring Risk Management
Authentication Software 12 selected features Open category ↗ ⌄
Self Service Portal Access Controls/Permissions Alerts/Notifications Knowledge-Based Authentication Biometrics Mobile Authentication Credential Management Policy Management Multi-Factor Authentication User Management Single Sign On Compliance Management
Customer Identity and Access Management (CIAM) Software 15 selected features Open category ↗ ⌄
Access Management Multiple Authentication Methods User Provisioning Unified Directory Multi-Factor Authentication Single Sign On Access Certification Data Security Real-Time Notifications Reporting/Analytics Self Service Portal Credential Management Behavioral Analytics Two-Factor Authentication Automatic User/Device Recognition
Financial Fraud Detection Software 7 selected features Open category ↗ ⌄
For Banking Internal Fraud Monitoring For Insurance Industry Customer Accounts Check Fraud Detection Custom Fraud Rules Data Discovery
Identity Verification Software 13 selected features Open category ↗ ⌄
Address Validation AI/Machine Learning Fraud Detection Biometrics Compliance Management Data Extraction Data Verification ID Scanning KYC Compliance AML Compliance Multiple Authentication Methods Records Management User Onboarding
KYC Software 18 selected features Open category ↗ ⌄
Identity Verification Risk Management Document Management Compliance Management Fraud Detection Biometrics Optical Character Recognition Blockchain Support Background Screening AI/Machine Learning Real-Time Monitoring Onboarding Address Validation Data Capture and Transfer Authentication Liveness Detection Customer Data Management PEP Screening
Multi-Factor Authentication Software 14 selected features Open category ↗ ⌄
Multiple Authentication Methods Access Management Data Security Self Service Portal Push Notifications Credential Management Single Sign On Authentication Access Controls/Permissions Biometrics Data Verification Mobile Authentication Secure Login Two-Factor Authentication
Risk Management Software 23 selected features Open category ↗ ⌄
Risk Scoring Audit Management Predictive Analytics Exceptions Management Mobile Access Business Process Control Legal Risk Management Alerts/Notifications Operational Risk Management Compliance Management Corrective and Preventive Actions (CAPA) Internal Controls Management Risk Assessment IT Risk Management Reputational Risk Management Response Management Incident Management Audit Trail Risk Analysis Reporting/Analytics Document Management Document Storage Risk Alerts
Connected Applications

Sumsub Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Sumsub Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency GBP (£)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Basic
£1.35 Per Feature
Compliance
£1.85 Per Feature

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Sumsub Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Sumsub Review ↗
4.5
Based on 2 approved reviews
5 stars 50%
4 stars 50%
3 stars 0%
2 stars 0%
1 star 0%
Olena F.
Olena F. Compliance Team Lead

Growing and Feature-Rich Verification Tool

We’ve been working with Sumsub since 2019 and have been generally very satisfied. The platform keeps expanding, adding new features that are genuinely useful. It’s simple to use, and while there are occasional minor inaccuracies in checks, they’re rare. The new applicant page isn’t quite as smooth as the old one, and support can sometimes take a bit longer to respond, but overall, it’s a reliable and effective service.

Reviewed on September, 2024
Usman M.
Usman M. Product Manager

Reliable Document Validation with Great Support

Sumsub is excellent at validating documents and offers plenty of settings to fine-tune strictness, which makes it very reliable. Some steps and screens can’t be customized, so we have limited control over the user experience, and I wish the SDK apps had a loading screen like the web version to keep users engaged until validation is complete. Despite that, our overall experience has been positive, and the customer service team has handled requests efficiently and professionally, even when some issues were beyond their control.

Reviewed on September, 2024
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Frequently Asked Questions

Sumsub FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Sumsub is a comprehensive Anti-Money Laundering (AML) software solution designed to help businesses comply with regulatory requirements while minimizing risks associated with financial crimes. This platform provides an array of tools for identity verification, customer due diligence, and transaction monitoring, ensuring that organizations can effectively detect and prevent money laundering activities. With Sumsub, businesses can automate their compliance processes, reducing the burden on staff and minimizing human error. The software supports various verification methods, including document verification and biometric checks, allowing organizations to tailor their approach based on their specific needs. Additionally, Sumsub provides real-time reporting and analytics, enabling users to monitor compliance metrics and trends. By implementing Sumsub, organizations can strengthen their compliance efforts, protect their reputation, and enhance their overall security posture.

  • No, Sumsub does not offer a free version.

  • No, Sumsub does not offer any free trial.

  • Sumsub offers the following pricing plans & packages:

    Basic

    £1.35 Per Feature

    Compliance

    £1.85 Per Feature

  • No, Sumsub does not offer an API.

  • Sumsub can be integrated with the following applications:

    • Salesforce Sales Cloud , Google Workspace , HubSpot CRM , Slack , Freshdesk , Pipedrive , Zendesk Suite , Intercom , Microsoft Teams , Zapier

  • Sumsub offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • Sumsub offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Sumsub supports the following languages:
    • English

  • Following are the typical users of the Sumsub:
    • Self-Employed , Small-Business , Midsize-Business

  • Sumsub supports the following deployment:
    • Cloud Hosted

  • Sumsub supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac
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