Specops Secure Service Desk

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Specops Secure Service Desk Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot specified
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersSweden
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Product Overview

Specops Secure Service Desk Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Specops Secure Service Desk

Specops Secure Service Desk is an advanced authentication and security solution designed to protect your service desk operations from unauthorized access and security breaches. This software provides a secure, multifactor authentication (MFA) system to verify the identities of users before granting access to sensitive information or systems. By integrating with existing service desk software and systems, Specops Secure Service Desk ensures that service desk personnel can perform their tasks with the assurance that only authorized users are accessing critical data. Features include automated password resets, secure account recovery, and enhanced identity verification processes, which help organizations protect themselves against identity theft and insider threats. The platform supports various authentication methods, such as SMS, email, or biometrics, making it flexible and adaptable to different security needs. Specops Secure Service Desk is ideal for businesses looking to strengthen security protocols in their customer support or IT service desk environments.
Company Outpost24
Founded 2001
Headquarters Sweden
Employees NA

Support

NA

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Warehousing
Category-Based Capabilities

Specops Secure Service Desk Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Computer Security Software 27 selected features Open category ↗
Endpoint Protection Vulnerability Scanning Security Auditing Real Time Monitoring Data Security Secure Data Storage Application Security Password Management Alerts/Escalation Anti Virus Access Controls/Permissions Network Security SSL Security Incident Management Server Monitoring Remote Monitoring & Management Financial Data Protection HIPAA Compliant Anti Spam Audit Trail Maintenance Scheduling Patch Management Threat Intelligence Threat Response VPN Encryption Firewalls
Cybersecurity Software 27 selected features Open category ↗
Whitelisting/Blacklisting Compliance Management Policy Management Audit Trail Real Time Reporting Single Sign On Secure Data Storage Behavior Tracking Incident Management Activity Tracking SSL Security Patch Management Endpoint Protection Risk Alerts Remote Monitoring & Management Security Auditing Vulnerability Scanning Event Logs HIPAA Compliant Server Monitoring Anti Virus Authentication Access Controls/Permissions Two-Factor Authentication Threat Response Data Security Firewalls
Authentication Software 12 selected features Open category ↗
Self Service Portal Access Controls/Permissions Alerts/Notifications Knowledge-Based Authentication Biometrics Mobile Authentication Credential Management Policy Management Multi-Factor Authentication User Management Single Sign On Compliance Management
Pricing Information

Specops Secure Service Desk Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency SEK (kr)
Free Trial NA
Free Version NA
Payment Frequency NA
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Frequently Asked Questions

Specops Secure Service Desk FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Specops Secure Service Desk is an advanced authentication and security solution designed to protect your service desk operations from unauthorized access and security breaches. This software provides a secure, multifactor authentication (MFA) system to verify the identities of users before granting access to sensitive information or systems. By integrating with existing service desk software and systems, Specops Secure Service Desk ensures that service desk personnel can perform their tasks with the assurance that only authorized users are accessing critical data. Features include automated password resets, secure account recovery, and enhanced identity verification processes, which help organizations protect themselves against identity theft and insider threats. The platform supports various authentication methods, such as SMS, email, or biometrics, making it flexible and adaptable to different security needs. Specops Secure Service Desk is ideal for businesses looking to strengthen security protocols in their customer support or IT service desk environments.

  • No, Specops Secure Service Desk does not offer a free version.

  • Yes, Specops Secure Service Desk offers a free trial.

  • No, Credit Card details are not required for the Specops Secure Service Desk trial.

  • No, Specops Secure Service Desk does not offer an API.

  • Specops Secure Service Desk supports the following languages:
    • English

  • Following are the typical users of the Specops Secure Service Desk:
    • Self-Employed , Small-Business , Midsize-Business

  • Specops Secure Service Desk supports the following deployment:
    • Cloud Hosted

  • Specops Secure Service Desk supports the following devices and operating systems:
    • Web-Based
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