Smartling

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Smartling

"For companies working across multiple languages and markets, translation management becomes a real challenge without the right tools. Smartling helps teams handle content localization in a more organized way, reducing the back-and-forth that usually slows down global projects. It works well for marketing, product, and content teams that regularly publish in different languages. That said, smaller businesses with limited translation needs may find the platform more than they actually require for their scale."
Decision Snapshot

Smartling Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.6 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Smartling Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Smartling

Smartling is a robust translation management software platform designed to help businesses translate, manage, and deliver multilingual content efficiently across global markets. The software platform enables organizations to automate translation workflows, collaborate with translators, and manage localized content from a centralized environment. It provides tools for content translation, workflow automation, and real time project tracking, helping teams maintain consistency and quality across languages. The software platform also integrates with websites, applications, and content systems, allowing businesses to streamline localization processes without disrupting existing workflows. By simplifying translation management and improving operational visibility, the software platform helps organizations accelerate global expansion, enhance customer experience in multiple languages, and maintain consistent brand communication across international audiences.
Company Smartling
Founded 2009
Headquarters United States
Employees 101-500

Support

Email Phone FAQs/Forum

Training

Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Information Services Information Technology & Services

Why Choose Smartling

Problem it Solves

  • Problem it Solves Streamlining Translation And Localization For Global Content Management

Target Users

  • Target Users Marketing Professionals
  • Target Users Localization Managers
  • Target Users Content Creators
  • Target Users Global Brand Managers
  • Target Users Translation Project Managers

Core Use Case

  • Core Use Case Translate Content Efficiently
  • Core Use Case Localize Digital Experiences
  • Core Use Case Manage Multilingual Projects
  • Core Use Case Automate Translation Workflows
  • Core Use Case Optimize Global Communication

USP

  • USP Effortless Translation For Global Brand Expansion

Pros

  • Pros AI-powered translation memory cuts costs significantly over repeated projects
  • Pros Neural machine translation quality rivals many human-first workflows
  • Pros Global teams collaborate inside a single centralized translation workspace
  • Pros Context-aware translation reduces back-and-forth with linguists noticeably
  • Pros Integrates cleanly with popular CMS, code repos, and design tools
  • Pros Visual context tools let translators see exactly where strings appear
  • Pros Detailed quality reports give managers real visibility into linguistic accuracy
  • Pros Scales well for enterprises managing dozens of languages simultaneously

Cons

  • Cons Mobile app experience feels noticeably thinner than the desktop version
  • Cons AI output still needs a fair amount of human editing
  • Cons Advanced features and export options sit behind higher-tier plans
  • Cons Brand voice consistency wavers across longer or more complex content
Editorial Buyer Guidance

Who Is Smartling Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Translation And Localization For Global Content Management

Target Users

  • Marketing Professionals
  • Localization Managers
  • Content Creators
  • Global Brand Managers
  • Translation Project Managers

Core Use Cases

  • Translate Content Efficiently
  • Localize Digital Experiences
  • Manage Multilingual Projects
  • Automate Translation Workflows
  • Optimize Global Communication

Unique Selling Point

Effortless Translation For Global Brand Expansion

Strengths and Limitations

Smartling Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • AI-powered translation memory cuts costs significantly over repeated projects
  • Neural machine translation quality rivals many human-first workflows
  • Global teams collaborate inside a single centralized translation workspace
  • Context-aware translation reduces back-and-forth with linguists noticeably
  • Integrates cleanly with popular CMS, code repos, and design tools
  • Visual context tools let translators see exactly where strings appear
  • Detailed quality reports give managers real visibility into linguistic accuracy
  • Scales well for enterprises managing dozens of languages simultaneously
!

Cons

  • Mobile app experience feels noticeably thinner than the desktop version
  • AI output still needs a fair amount of human editing
  • Advanced features and export options sit behind higher-tier plans
  • Brand voice consistency wavers across longer or more complex content
Category-Based Capabilities

Smartling Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Translation Management Software 34 selected features Open category ↗ ⌄
Translator Database Translation Analytics User Management Terminology Management Quotes/Estimates File Management Activity Tracking Spell Check Commenting/Notes Invoice Management Reporting/Analytics Collaboration Tools Quality Control Projections Assignment Management Tagging Resource Management Multi-Language Communication Management Billing & Invoicing Status Tracking Content Management Document Management Machine Translation Website Integration Version Control Localization Automation Project Management Built-In Database Text Editing Deadline Management Memory Management Language Detection Artificial Intelligence
Connected Applications

Smartling Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Smartling Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

Smartling Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Smartling Review ↗
4.6
Based on 2 approved reviews
5 stars 63%
4 stars 38%
3 stars 0%
2 stars 0%
1 star 0%
Britt M.
Britt M. Translator

Powerful and User-Friendly Translation Tool

I really enjoy using Smartling! It makes importing and exporting various file types seamless, and the interface gives a clear overview of all translation options. Even as a first-time user, I found everything I needed without any hassle, and adjusting settings is straightforward. While the machine translation could be more accurate and the price is a bit steep, the overall experience and ease of use make it a very valuable tool.

Reviewed on May, 2023
Marieken V.
Marieken V. Translator

Easy-to-Use Translation Platform

Easy-to-Use Translation Platform

Reviewed on July, 2022
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Frequently Asked Questions

Smartling FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Smartling is a robust translation management software platform designed to help businesses translate, manage, and deliver multilingual content efficiently across global markets. The software platform enables organizations to automate translation workflows, collaborate with translators, and manage localized content from a centralized environment. It provides tools for content translation, workflow automation, and real time project tracking, helping teams maintain consistency and quality across languages. The software platform also integrates with websites, applications, and content systems, allowing businesses to streamline localization processes without disrupting existing workflows. By simplifying translation management and improving operational visibility, the software platform helps organizations accelerate global expansion, enhance customer experience in multiple languages, and maintain consistent brand communication across international audiences.

  • No, Smartling does not offer a free version.

  • No, Smartling does not offer any free trial.

  • No, Smartling does not offer an API.

  • Smartling can be integrated with the following applications:

    • Salesforce Sales Cloud , Jira , WordPress.com , Drupal , Google Workspace , Sitecore Content Hub , HubSpot CRM , Adobe Experience Manager , Slack , BigCommerce , Shopify , Zendesk Suite , GitHub , Azure DevOps Services , Bitbucket , jira

  • Smartling offers support with the following options:
    • Email , Phone , FAQs/Forum

  • Smartling offers training with the following options:
    • Videos

  • Smartling supports the following languages:
    • English

  • Following are the typical users of the Smartling:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Smartling supports the following deployment:
    • Cloud Hosted

  • Smartling supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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