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Why SoftwareWorld Chooses Shopmonkey:
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Shopmonkey
- Overview
- Why Choose
- Features
- Integrations
- Pricing
- User Reviews
Shopmonkey Overview
Shopmonkey Screenshots & Video
Contact Details
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Shopmonkey
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2016
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United States
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51-100
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Support
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Email
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Phone
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Chat
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Knowledge Base
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FAQs/Forum
Training
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In-person
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Live Online
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Webinar
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Documentation
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Videos
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-Based
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iPhone
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Android
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Mac
Typical Customers
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Self-Employed
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Small-Business
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Midsize-Business
Languages Supported
English
Why Choose Shopmonkey
Problem it Solves
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Streamlining Auto Shop Management And Improving Customer Communication
Target Users
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Auto Repair Shop Owners
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Service Managers
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Technicians
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Administrative Staff
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Fleet Managers
Core Use Case
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Streamline Repair Shop Operations
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Manage Customer Communications
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Track Inventory And Parts
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Schedule Appointments Efficiently
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Generate Detailed Reports
USP
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Streamline Auto Shop Operations With Effortless Efficiency
Pros
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Auto repair shop software centralizes estimates, invoices, and customer communication
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Digital inspections help shops present repair needs more clearly
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Workflow tracking improves visibility from appointment to completed job
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Payment and messaging tools simplify customer service operations
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Modern interface is easy for repair teams to adopt
Cons
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Pricing may increase as shops add users and features
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Advanced reporting may feel limited for larger operations
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Workflow setup can take time for teams moving from paper systems
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Shopmonkey Features
Auto Body Software
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Scheduling
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Inventory Control
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Labor Rates
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Billing & Invoicing
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Customer Database
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Vehicle Tracking
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Accounting
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Payroll Management
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VIN Decoder
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Quotes/Estimates
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Service History
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Maintenance Scheduling
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Parts Management
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Work Order Management
Auto Repair Software
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Reporting & Statistics
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Reminders
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Inspection Management
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Service History
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Appointment Scheduling
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Communication Management
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Estimating
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Third-Party Integrations
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Employee Scheduling
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Customer Database
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Labor Rates
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Accounting
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Customer History
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CRM
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Maintenance Scheduling
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Order Management
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VIN Lookup
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Point of Sale (POS)
Shopmonkey Integrations
Shopmonkey Pricing
Pricing Type
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Flat Rate
Preferred Currency
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USD ($)
Free Trial
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Available
Free Version
- NA
Payment Frequency
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Monthly Subscription
Plans & Packages
Basic
$179 Per Month
Clever
$292 Per Month
Genius
$427 Per Month
Shopmonkey Reviews
5.0
(2 Reviews)
THomas D.
Sales, Integration
Efficient, User-Friendly Shop Management with Great Value
The software offers strong organizational benefits, is simple to navigate, and is more affordable compared to similar tools in the market. While the reporting section is useful, creating custom searches and adjusting report formats could be more flexible. Exporting reports also feels a bit challenging and could be smoother. That said, Shop Monkey has significantly streamlined our day-to-day shop operations. It has helped us improve overall efficiency, reduce time spent on manual tasks, and better manage workflows. As a result, our team can focus more on delivering quality service and building stronger relationships with customers, which has had a positive impact on our business performance.
Review Date: March, 2022
Ratings
Ease of Use:
Customer Support:
Features & Functionality:
Overall Experience:
DANIEL D.
OWNER/ OPERATOR
A Truly Practical Shop Management Tool That Delivers on Its Promise
ShopMonkey has completely changed how I manage my shop on a day-to-day basis. Creating and saving canned services alone saves a huge amount of time, making work orders, estimates, and invoices quick and painless. The built-in text and email updates solved a long-standing issue customers often complain about—lack of communication—and now they always feel informed without extra effort on my end. What impressed me most is that the software is genuinely as easy to use as it looks, with a clean, uncluttered interface that still packs in powerful features. Being able to handle everything from scheduling to payment in one system has boosted productivity and reduced admin stress. On top of that, the technical support team is outstanding—responsive, helpful, and clearly invested in customer success.
Review Date: July, 2021
Ratings
Ease of Use:
Customer Support:
Features & Functionality:
Overall Experience:
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Shopmonkey FAQs
- No, Shopmonkey does not offer a free version.
- Yes, Shopmonkey offers a free trial.
- No, Credit Card details are not required for the Shopmonkey trial.
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Shopmonkey offers the following pricing plans & packages:
Basic
$179 Per Month
Clever
$292 Per Month
Genius
$427 Per Month
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Shopmonkey supports the following payment frequencies:
- Monthly Subscription
- No, Shopmonkey does not offer an API.
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Shopmonkey can be integrated with the following applications:
- QuickBooks Online , Xero , Mailchimp , Google Workspace , Microsoft Outlook , Zapier
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Shopmonkey offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum
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Shopmonkey offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
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Shopmonkey supports the following languages:
- English
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Following are the typical users of the Shopmonkey:
- Self-Employed , Small-Business , Midsize-Business
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Shopmonkey supports the following deployment:
- Cloud Hosted
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Shopmonkey supports the following devices and operating systems:
- Web-Based , iPhone , Android , Mac