ServiceTrade

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses ServiceTrade

"Commercial service contractors tend to rely on ServiceTrade to manage field operations, customer communication, and job tracking in one place. It works well for businesses that handle recurring service agreements and need their office and field teams staying on the same page. Scheduling, quoting, and service history tracking are areas where it adds real day-to-day value. That said, smaller operations with very basic needs may find the platform more than they actually require."
Decision Snapshot

ServiceTrade Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$89 / month
Free TrialNot specified
Free VersionYes
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

ServiceTrade Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About ServiceTrade

ServiceTrade is an advanced field service management software designed to enhance the efficiency of service-oriented businesses. This platform provides tools for scheduling, dispatching, and tracking field service operations, ensuring timely service delivery and customer satisfaction. With its intuitive interface, users can easily manage work orders, allocate resources, and communicate with field technicians in real time. ServiceTrade includes features for invoicing, reporting, and customer relationship management, enabling organizations to streamline their operations and improve cash flow. The software also offers mobile capabilities, allowing field technicians to access job information and update status on the go. Ideal for HVAC, plumbing, and other service industries, ServiceTrade empowers organizations to enhance their field service operations and drive growth.
Company ServiceTrade
Founded 2013
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Construction Consumer Services Retail

Why Choose ServiceTrade

Problem it Solves

  • Problem it Solves Streamlining Service Management For Contractors And Service Businesses

Target Users

  • Target Users Field Service Technicians
  • Target Users Service Managers
  • Target Users Business Owners
  • Target Users Dispatch Coordinators
  • Target Users Operations Managers

Core Use Case

  • Core Use Case Schedule And Manage Appointments
  • Core Use Case Streamline Communication With Customers
  • Core Use Case Track And Document Service Work
  • Core Use Case Generate And Send Invoices
  • Core Use Case Analyze Business Performance

USP

  • USP Streamline Service Operations With Seamless Scheduling And Communication

Pros

  • Pros Field technicians get real-time job updates directly on mobile devices
  • Pros Quoting and invoicing live within the same connected workflow
  • Pros Customers can track technician arrival through a branded online portal
  • Pros Photo and video documentation attaches directly to service records
  • Pros Repeat service scheduling handles multi-location commercial accounts without extra effort
  • Pros Detailed service history gives technicians useful context before every visit

Cons

  • Cons Scheduling complexity grows quickly when managing large field crews
  • Cons Mobile experience feels noticeably limited compared to the desktop version
  • Cons Pricing climbs steeply as team size and feature needs expand
  • Cons Reporting customization falls short for data-heavy operations teams
Editorial Buyer Guidance

Who Is ServiceTrade Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Service Management For Contractors And Service Businesses

Target Users

  • Field Service Technicians
  • Service Managers
  • Business Owners
  • Dispatch Coordinators
  • Operations Managers

Core Use Cases

  • Schedule And Manage Appointments
  • Streamline Communication With Customers
  • Track And Document Service Work
  • Generate And Send Invoices
  • Analyze Business Performance

Unique Selling Point

Streamline Service Operations With Seamless Scheduling And Communication

Strengths and Limitations

ServiceTrade Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Field technicians get real-time job updates directly on mobile devices
  • Quoting and invoicing live within the same connected workflow
  • Customers can track technician arrival through a branded online portal
  • Photo and video documentation attaches directly to service records
  • Repeat service scheduling handles multi-location commercial accounts without extra effort
  • Detailed service history gives technicians useful context before every visit
!

Cons

  • Scheduling complexity grows quickly when managing large field crews
  • Mobile experience feels noticeably limited compared to the desktop version
  • Pricing climbs steeply as team size and feature needs expand
  • Reporting customization falls short for data-heavy operations teams
Category-Based Capabilities

ServiceTrade Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Field Service Management Software 24 selected features Open category ↗
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management
Contractor Management Software 13 selected features Open category ↗
Subcontractor Management Contractor Database Safety Management Qualification Tracking Scheduling Job Management Document Management Budgeting/Forecasting Timesheet Management Multiple Projects Bid Management Compliance Management Project Tracking
Electrical Contractor Software 14 selected features Open category ↗
Billing & Invoicing Scheduling GPS Contract/License Management Customer Management Job Scheduling Calendar Management Mobile Access Quotes/Estimates Alerts/Notifications Invoice Management Time Tracking Work Order Management For Commercial and/or Industrial Electrical Contractors
Fire Department Software 29 selected features Open category ↗
Incident Response Checklists Equipment Tracking Scheduling Pictometry Imagery In-Vehicle Navigation Facility Management Compliance Management Employee Management Inspection Management Access Controls/Permissions Reporting & Statistics Status Tracking User Management Geographic Maps Records Management Training Management Communication Management Customizable Forms Activity Tracking Attendance Management Alerts/Notifications Maintenance Scheduling Event Calendar Search/Filter Inventory Management Multi-Location Document Management Incident Management Artificial Intelligence
HVAC Software 16 selected features Open category ↗
Service History Calendar Management Job Management Billing & Invoicing Electronic Payments Inventory Management Task Scheduling Customer History Technician Management Quotes/Estimates Inventory Control Location Tracking Customer Database Routing Real-Time Updates Maintenance Scheduling
Inspection Software 14 selected features Open category ↗
Report Templates Failed Inspection Tracking Subcontractor Management Dispatch Management Customer Database Image Capture Mobile Access Code Enforcement Corrective and Preventive Actions (CAPA) Alerts/Notifications Compliance Management Real-Time Data Work Order Management Forms Management
Plumbing Software 13 selected features Open category ↗
Routing Dispatch Management Mobile App Service History Maintenance Scheduling Real-Time Data Customer Database Billing & Invoicing Payment Processing Electronic Signature Technician Management Quotes/Estimates Equipment Tracking
Scheduling Software 21 selected features Open category ↗
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling
Service Dispatch Software 17 selected features Open category ↗
Customer Database Real-Time Updates Job Management Work Order Management Billing & Invoicing Self Service Portal GPS Routing Real-Time Data Quotes/Estimates Mobile Access Accounting Integration Calendar Management Technician Management Inventory Control Contract/License Management Service History
Work Order Software 17 selected features Open category ↗
Contract/License Management Electronic Signature Job Tracking Quotes/Estimates Recurring Appointments Document Management Calendar Management Billing & Invoicing Reporting & Statistics Mobile Access Maintenance Scheduling Third-Party Integrations Dispatch Management Preventive Maintenance Alerts/Notifications Inventory Management Technician Management
Connected Applications

ServiceTrade Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

ServiceTrade Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial NA
Free Version Yes
Payment Frequency Monthly Subscription
Select
$89 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

ServiceTrade Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a ServiceTrade Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Jerry H.
Jerry H. General Manager - Owner

A Complete Solution for Running Our Business

With ServiceTrade, we can manage our entire business from one place—tracking customer locations, preparing tickets, creating quotes, and sending invoices has never been easier. While our field techs with non-iOS devices sometimes face minor issues with the mobile app, we’ve found workarounds that keep things running smoothly. We’re huge fans of ST and often recommend it to other fire service and field service providers. It has truly been one of the best additions to our business.

Reviewed on April, 2025
William L.
William L. Service tech foreman

ServiceTrade Makes My Day-to-Day Work So Easy

What I love most about ServiceTrade is how user-friendly it is. I’ve been using it for years, and honestly, I can’t think of anything I dislike. Every morning, I start my day by opening ServiceTrade on my tablet before even leaving my van. I clock in, manage my stops, complete jobs, and clock out seamlessly—it just makes the whole process so simple. It’s become an essential part of my toolkit, and I really appreciate how much easier it makes my daily work.

Reviewed on March, 2025
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Frequently Asked Questions

ServiceTrade FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

ServiceTrade is an advanced field service management software designed to enhance the efficiency of service-oriented businesses. This platform provides tools for scheduling, dispatching, and tracking field service operations, ensuring timely service delivery and customer satisfaction. With its intuitive interface, users can easily manage work orders, allocate resources, and communicate with field technicians in real time. ServiceTrade includes features for invoicing, reporting, and customer relationship management, enabling organizations to streamline their operations and improve cash flow. The software also offers mobile capabilities, allowing field technicians to access job information and update status on the go. Ideal for HVAC, plumbing, and other service industries, ServiceTrade empowers organizations to enhance their field service operations and drive growth.

  • Yes, ServiceTrade offers a free version.

  • Yes, ServiceTrade offers a free trial.

  • No, Credit Card details are not required for the ServiceTrade trial.

  • ServiceTrade offers the following pricing plans & packages:

    Select

    $89 Per Month

  • ServiceTrade supports the following payment frequencies:

    • Monthly Subscription

  • No, ServiceTrade does not offer an API.

  • ServiceTrade can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Xero , Mailchimp , HubSpot CRM , Slack , Microsoft Outlook , Zapier

  • ServiceTrade offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • ServiceTrade offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • ServiceTrade supports the following languages:
    • English

  • Following are the typical users of the ServiceTrade:
    • Self-Employed , Small-Business , Midsize-Business

  • ServiceTrade supports the following deployment:
    • Cloud Hosted

  • ServiceTrade supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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