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Sendcloud

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Shipping software to scale with ease

4.6 2 verified reviews
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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Sendcloud

"Shipping can get complicated fast, especially when orders are coming in from multiple channels. Sendcloud helps e-commerce businesses handle the fulfillment side more efficiently by connecting with various carriers and simplifying label creation. Teams that spend too much time on manual shipping tasks tend to find it a practical solution. That said, smaller businesses with very low order volumes may find it harder to justify the cost, as the platform tends to deliver more value at scale."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Sendcloud Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.6 / 5
Starting Price$26 / month
Free TrialNot available
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersNetherlands
✎
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Product Overview

Sendcloud Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Sendcloud

Sendcloud is an integrated shipping platform designed primarily for e-commerce businesses aiming to simplify and streamline the logistics process. It stands out with its robust integration capability, connecting seamlessly with popular e-commerce platforms and marketplaces, such as Shopify, WooCommerce, and Amazon. This integration enables automated order import, reducing manual effort. Sendcloud's multi-carrier support, including major carriers like DHL and UPS, offers flexibility in shipping options. Key features include easy label creation, efficient return management, and personalized tracking emails, enhancing the customer experience. Its user-friendly interface and scalable solutions cater to businesses of varying sizes. Additionally, Sendcloud's analytics tools provide valuable insights into shipping performance, aiding in informed decision-making and optimization of logistics strategies.
Company Sendcloud
Founded 2012
Headquarters Netherlands
Employees 101-500

Support

Email Phone Chat Knowledge Base

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 6 languages available
Dutch English French German Italian Spanish
Industries Served 2 industries available
Information Services Information Technology & Services

Why Choose Sendcloud

Problem it Solves

  • Problem it Solves Streamlines Shipping And Logistics For E-commerce Businesses

Target Users

  • Target Users E-commerce Businesses
  • Target Users Online Retailers
  • Target Users Logistics Managers
  • Target Users Small To Medium-sized Enterprises
  • Target Users Warehouse Operators

Core Use Case

  • Core Use Case Optimize Shipping Processes
  • Core Use Case Automate Label Generation
  • Core Use Case Track Shipments In Real-time
  • Core Use Case Integrate With E-commerce Platforms
  • Core Use Case Enhance Customer Communication

USP

  • USP Streamline Your Shipping Process With Sendcloud's All-in-one Platform

Pros

  • Pros Connects with 80+ carriers without needing separate contracts per courier
  • Pros Shipping label creation takes seconds across multiple carriers at once
  • Pros Returns portal is fully branded, keeping customer experience consistent
  • Pros Analytics dashboard gives clear visibility into delivery performance over time
  • Pros Merchants outside enterprise tier still get solid automation rule options
  • Pros Checkout delivery widget noticeably reduces cart abandonment with live rates
  • Pros Tracking notifications keep customers updated without manual follow-up from support

Cons

  • Cons Pricing climbs quickly once shipment volumes grow beyond starter thresholds
  • Cons Advanced analytics and reporting sit behind higher-tier subscription plans
  • Cons Carrier setup outside major regions requires extra manual configuration effort
  • Cons Onboarding feels straightforward until custom workflows reveal hidden complexity
Editorial Buyer Guidance

Who Is Sendcloud Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Shipping And Logistics For E-commerce Businesses

Target Users

  • E-commerce Businesses
  • Online Retailers
  • Logistics Managers
  • Small To Medium-sized Enterprises
  • Warehouse Operators

Core Use Cases

  • Optimize Shipping Processes
  • Automate Label Generation
  • Track Shipments In Real-time
  • Integrate With E-commerce Platforms
  • Enhance Customer Communication

Unique Selling Point

Streamline Your Shipping Process With Sendcloud's All-in-one Platform

Strengths and Limitations

Sendcloud Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Connects with 80+ carriers without needing separate contracts per courier
  • Shipping label creation takes seconds across multiple carriers at once
  • Returns portal is fully branded, keeping customer experience consistent
  • Analytics dashboard gives clear visibility into delivery performance over time
  • Merchants outside enterprise tier still get solid automation rule options
  • Checkout delivery widget noticeably reduces cart abandonment with live rates
  • Tracking notifications keep customers updated without manual follow-up from support
!

Cons

  • Pricing climbs quickly once shipment volumes grow beyond starter thresholds
  • Advanced analytics and reporting sit behind higher-tier subscription plans
  • Carrier setup outside major regions requires extra manual configuration effort
  • Onboarding feels straightforward until custom workflows reveal hidden complexity
Category-Based Capabilities

Sendcloud Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

eCommerce Software 30 selected features Open category ↗ ⌄
Shipping Management Multi-Store Activity Dashboard Order Tracking Customer Accounts Promotions Management Returns Management Multi-Channel Management Loyalty Program Multi-Channel Marketing CRM Website Management Data Synchronization Email Marketing Kitting Content Management Sales Orders SEO Management Multi-Currency Inventory Management Campaign Management Order Management Multi-Location Shopping Cart Electronic Payments Credit Card Processing Reviews Management Data Security Discount Management Purchase Order Management
Shipping Software 33 selected features Open category ↗ ⌄
Shipping Services Integration Bills of Lading Label Printing Freight Shipping Inventory Management Delivery Tracking Alerts/Notifications Air Shipping Status Tracking Quotes/Estimates Ground Shipping Shipping Labels Invoice Management Transportation Management Ocean Shipping Parcel Shipping Multi-Location Customer Database Warehouse Management Shipping Management Order Tracking Returns Management Import/Export Management Shipment Price Calculation Order Management Barcode/Ticket Scanning Purchase Order Management Shipment Tracking Supplier Management Claims Management eCommerce Management Reporting/Analytics Discount Management
Courier Software 17 selected features Open category ↗ ⌄
Scheduling Route Optimization Third-Party Integrations Routing Label Printing Order Management Real-Time Notifications GPS Billing & Invoicing Order Entry Mobile Access Status Tracking Digital Signature Customer Database Shipping Labels Barcode Recognition Proof of Delivery
Logistics Software 18 selected features Open category ↗ ⌄
Billing & Invoicing Shipping Management Supplier Management Dispatch Management Demand Forecasting Third-Party Integrations Multi-Location CRM Fleet Management Shipping Labels Route Optimization Real-Time Updates Order Management Cross Docking Reporting & Statistics Barcoding/RFID 3PL Management Delivery Tracking
Shipment Tracking Software 6 selected features Open category ↗ ⌄
Delivery Estimate Alerts/Notifications For eCommerce Status Tracking For Freight Operations Website Integration
Small Business eCommerce Software 13 selected features ⌄
Order Management Inventory Management Shopping Cart Promotions Management Email Marketing Cataloging/Categorization SEO Management Mobile Commerce Website Management For Small Businesses Payment Options Mobile Access Template Management
Connected Applications

Sendcloud Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Sendcloud Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per Feature
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Annual Subscription, Quote Based
Pricing Page ↗
Lite
$26 Per Month
Growth
$79 Per Month
Premium
$155 Per Month
Pro
$639 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Sendcloud Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Sendcloud Review ↗
4.6
Based on 2 approved reviews
5 stars 63%
4 stars 38%
3 stars 0%
2 stars 0%
1 star 0%
Joachim P.
Joachim P. Business Development Manager

Smart and Efficient Shipping Management

Sendcloud has been a perfect solution for simplifying logistics quickly and efficiently. It allows us to focus on our core strengths like advice and sales, while optimizing shipping and even proactively addressing issues before the recipient notices. The ability to set individual shipping rules and automatically select the right service provider based on country, size, weight, or value saves a lot of manual work. The only small limitation is that for less common scenarios, you have to upload CSV files manually, and it would be great if Sendcloud could automate that process from a URL. Overall, it’s a very smart and time-saving tool.

Reviewed on October, 2022
Danie R.
Danie R. CPO

Ready to Use

This tool gives us everything we need—it's easy to use and integrates smoothly, which is exactly what we were looking for. Its simplicity and user-friendly design mean you don’t have to be a developer to use it, and anyone on the team can work with it daily without any issues.

Reviewed on August, 2022
Alternative Products

Top Sendcloud Alternatives

Explore leading products commonly evaluated alongside Sendcloud.

View All Sendcloud Alternatives ↗

Metapack

Parcelhub Shipping Software

ShipBob

Ordoro

Frequently Asked Questions

Sendcloud FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Sendcloud is an integrated shipping platform designed primarily for e-commerce businesses aiming to simplify and streamline the logistics process. It stands out with its robust integration capability, connecting seamlessly with popular e-commerce platforms and marketplaces, such as Shopify, WooCommerce, and Amazon. This integration enables automated order import, reducing manual effort. Sendcloud's multi-carrier support, including major carriers like DHL and UPS, offers flexibility in shipping options. Key features include easy label creation, efficient return management, and personalized tracking emails, enhancing the customer experience. Its user-friendly interface and scalable solutions cater to businesses of varying sizes. Additionally, Sendcloud's analytics tools provide valuable insights into shipping performance, aiding in informed decision-making and optimization of logistics strategies.

  • No, Sendcloud does not offer a free version.

  • No, Sendcloud does not offer any free trial.

  • Sendcloud offers the following pricing plans & packages:

    Lite

    $26 Per Month

    Growth

    $79 Per Month

    Premium

    $155 Per Month

    Pro

    $639 Per Month

  • Sendcloud supports the following payment frequencies:

    • Annual Subscription , Quote Based

  • Yes, Sendcloud offers an API.

  • Sendcloud can be integrated with the following applications:

    • PrestaShop , BigCommerce , Shopify , WooCommerce , OpenCart , Zapier , Google Analytics , Sendcloud

  • Sendcloud offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Sendcloud offers training with the following options:
    • Webinar , Documentation

  • Sendcloud supports the following languages:
    • Dutch , English , French , German , Italian , Spanish

  • Following are the typical users of the Sendcloud:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Sendcloud supports the following deployment:
    • Cloud Hosted

  • Sendcloud supports the following devices and operating systems:
    • Web-Based
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