SendBird

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SendBird Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionYes
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

SendBird Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About SendBird

SendBird is a robust application development software focused on enhancing in-app communication features for businesses. The platform provides tools for integrating real-time chat, voice, and video communication into mobile apps and web platforms, ensuring seamless user interactions. With SendBird, developers can easily add features like private messaging, group chats, and notifications to their applications. The software also offers advanced moderation tools, ensuring safe and compliant communication within apps. SendBird’s scalability and flexibility make it suitable for industries like gaming, healthcare, and customer support. By providing a powerful communication infrastructure, SendBird helps businesses improve user engagement and create more interactive app experiences.
Company SendBird
Founded 2012
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
E-learning Market Research Media Real Estate
Category-Based Capabilities

SendBird Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Live Chat Software 25 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback Artificial Intelligence
Mobile Application Development Software 19 selected features Open category ↗ ⌄
Access Controls Collaboration Tools Debugging Deployment Management Integrated Development Environment Source Control Task Management Version Control Workflow Management Change Management Configurable Workflow Offline Access Database Support Pre-built Templates Drag & Drop Data Modeling No-Code Development Compatibility Testing Graphical User Interface
API Management Software 51 selected features Open category ↗ ⌄
Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking API API Design API Lifecycle Management Application Management Compliance Management CRM Customizable Reports Dashboard Dashboard Creation Database Support Data Connectors Data Import/Export Data Mapping Data Synchronization Data Visualization Developer Portal Document Management Drag & Drop eCommerce Management Email Management ERP integration Mobile Access Monitoring Multiple Data Sources Point of Sale (POS) QuickBooks Integration Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Reporting/Analytics Reporting & Statistics Rules-Based Workflow Sales Management Search/Filter Self Service Portal SMS Messaging Social Media Integration Testing Management Third-Party Integrations Threat Protection Traffic Control Usage Tracking/Analytics User Management Version Control Workflow Management Artificial Intelligence
Chatbot Software 17 selected features Open category ↗ ⌄
Natural Language Processing Automated Responses Virtual Assistant Chatbot AI/Machine Learning Query Suggestions Customer Support Language Detection Pre-Configured Bot Code-free Development Automated Routing Augmented Analytics Transfers/Routing Lead Qualification Customizable Branding Lead Capture For Sales/Marketing
Cloud Communication Platform Software 8 selected features Open category ↗ ⌄
File Sharing Fax Management Chat/Messaging IVR/Voice Recognition Call Recording Audio/Video Conferencing Call Routing Artificial Intelligence
Internal Communications Software 14 selected features Open category ↗ ⌄
Employee Database Activity/News Feed Employee Photos Newsletter Management Blogs Screen Sharing Video Conferencing Access Controls/Permissions Meeting Management Real-Time Chat Survey/Poll Management Chat/Messaging Alerts/Notifications Artificial Intelligence
Pricing Information

SendBird Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
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Frequently Asked Questions

SendBird FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

SendBird is a robust application development software focused on enhancing in-app communication features for businesses. The platform provides tools for integrating real-time chat, voice, and video communication into mobile apps and web platforms, ensuring seamless user interactions. With SendBird, developers can easily add features like private messaging, group chats, and notifications to their applications. The software also offers advanced moderation tools, ensuring safe and compliant communication within apps. SendBird’s scalability and flexibility make it suitable for industries like gaming, healthcare, and customer support. By providing a powerful communication infrastructure, SendBird helps businesses improve user engagement and create more interactive app experiences.

  • Yes, SendBird offers a free version.

  • Yes, SendBird offers a free trial.

  • No, Credit Card details are not required for the SendBird trial.

  • SendBird supports the following payment frequencies:

    • Monthly Subscription

  • No, SendBird does not offer an API.

  • SendBird offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • SendBird offers training with the following options:
    • Live Online , Documentation

  • SendBird supports the following languages:
    • English

  • Following are the typical users of the SendBird:
    • Self-Employed , Small-Business , Midsize-Business

  • SendBird supports the following deployment:
    • Cloud Hosted

  • SendBird supports the following devices and operating systems:
    • Web-Based
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