SAP Customer Data Cloud

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SAP Customer Data Cloud Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersGermany
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Product Overview

SAP Customer Data Cloud Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About SAP Customer Data Cloud

SAP Customer Data Cloud is a customer loyalty and identity management platform that helps businesses build stronger relationships with their customers by securely managing and leveraging customer data. The software allows businesses to create personalized experiences by capturing customer preferences, behavior, and interactions in real-time. SAP Customer Data Cloud offers powerful consent management and data privacy tools, ensuring that businesses comply with data protection regulations like GDPR. The platform enables organizations to create personalized marketing campaigns, improve customer engagement, and increase retention rates. With its flexible integration capabilities, SAP Customer Data Cloud can be used alongside existing CRM, marketing automation, and analytics tools to create a unified customer experience. The software is ideal for businesses looking to build trust and loyalty with customers while optimizing their customer data strategy.
Company SAP
Founded 1999
Headquarters Germany
Employees NA

Support

24x7 Support Phone Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based Android

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Airlines/Aviation Financial Services Information Technology & Services Media Retail
Category-Based Capabilities

SAP Customer Data Cloud Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Identity Management Software 30 selected features Open category ↗
Password Management Policy Management Self-Service Access Request Unified Directory Audit Management Access Certification Activity Dashboard Audit Trail Access Management Authentication Credential Management Single Sign On Active Directory Integration Privileged Account Management Multi-Factor Authentication Secure Login PCI Compliance HIPAA Compliant Biometrics SSL Security Event Logs Fraud Detection Collaboration Tools Member Accounts Mobile Access User Provisioning Two-Factor Authentication Compliance Management Access Controls/Permissions Real Time Monitoring
Customer Data Platform Software 8 selected features Open category ↗
Personalization Campaign Management Customer Segmentation GDPR Compliance Behavioral Analytics Data Integration Predictive Modeling Customer Profiles
Customer Experience Software 17 selected features Open category ↗
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Customer Identity and Access Management (CIAM) Software 15 selected features Open category ↗
Access Management Multiple Authentication Methods User Provisioning Unified Directory Multi-Factor Authentication Single Sign On Access Certification Data Security Real-Time Notifications Reporting/Analytics Self Service Portal Credential Management Behavioral Analytics Two-Factor Authentication Automatic User/Device Recognition
Customer Loyalty Software 18 selected features Open category ↗
Referral Tracking Member Portal Social Promotion Gift Card Management Loyalty Program Customer Activity Tracking Customer Surveys Loyalty Cards Rewards Management CRM Engagement Tracking Membership Management Promotions Management Survey/Poll Management Campaign Management Multi-Channel Marketing Gamification eCommerce Management
GDPR Compliance Software 12 selected features Open category ↗
Risk Management User Management Data Mapping Incident Management PIA/DPIA Risk Assessment Policy Management Access Controls/Permissions Compliance Management Consent Management Audit Management Sensitive Data Identification
Personalization Software 24 selected features Open category ↗
Recommendations Abandoned Cart Saver Account Based Marketing Content Analytics Third-Party Integrations Campaign Segmentation Customer Segmentation Engagement Tracking Behavioral Targeting Customizable Branding Experience Management Customer Profiles Behavior Tracking A/B Testing Real-Time Analytics Website Personalization Contextual Targeting Drag & Drop Reporting/Analytics Activity Dashboard Alerts/Notifications Real-Time Reporting Website Analytics Email Marketing
Single Sign On Software 15 selected features Open category ↗
Audit Trail Credential Management Active Directory Integration Multi-Factor Authentication User Management Single Sign On Compliance Management Policy Management Third-Party Integrations Two-Factor Authentication Password Management Authentication Access Management Data Security Reporting/Analytics
Pricing Information

SAP Customer Data Cloud Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency NA
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Frequently Asked Questions

SAP Customer Data Cloud FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

SAP Customer Data Cloud is a customer loyalty and identity management platform that helps businesses build stronger relationships with their customers by securely managing and leveraging customer data. The software allows businesses to create personalized experiences by capturing customer preferences, behavior, and interactions in real-time. SAP Customer Data Cloud offers powerful consent management and data privacy tools, ensuring that businesses comply with data protection regulations like GDPR. The platform enables organizations to create personalized marketing campaigns, improve customer engagement, and increase retention rates. With its flexible integration capabilities, SAP Customer Data Cloud can be used alongside existing CRM, marketing automation, and analytics tools to create a unified customer experience. The software is ideal for businesses looking to build trust and loyalty with customers while optimizing their customer data strategy.

  • No, SAP Customer Data Cloud does not offer a free version.

  • Yes, SAP Customer Data Cloud offers a free trial.

  • No, Credit Card details are not required for the SAP Customer Data Cloud trial.

  • No, SAP Customer Data Cloud does not offer an API.

  • SAP Customer Data Cloud offers support with the following options:
    • 24x7 Support , Phone , Knowledge Base

  • SAP Customer Data Cloud offers training with the following options:
    • In-person , Webinar , Documentation

  • SAP Customer Data Cloud supports the following languages:
    • English

  • Following are the typical users of the SAP Customer Data Cloud:
    • Self-Employed , Small-Business , Midsize-Business

  • SAP Customer Data Cloud supports the following deployment:
    • Cloud Hosted

  • SAP Customer Data Cloud supports the following devices and operating systems:
    • Web-Based , Android
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