Salesforce Customer360
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Decision Snapshot
Salesforce Customer360 Evaluation Snapshot
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Trust & Transparency
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Structured Product Information
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Editorial Independence
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Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
Salesforce Customer360 Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Sponsored Products
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Category-Based Capabilities
Salesforce Customer360 Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Business Management Software 28 selected features Open category ↗ ⌄
Performance Metrics
Inventory Management
Purchasing & Receiving
Calendar Management
Quotes/Estimates
Contact Management
Customizable Fields
Employee Management
Training Management
Workflow Management
Accounting
Financial Management
Marketing Automation
Task Management
Client Management
Project Management
Billing & Invoicing
Third Party Integrations
Access Controls/Permissions
CRM
Point of Sale (POS)
Document Management
Email Management
Purchase Order Management
Order Management
Time & Expense Tracking
Invoice Management
Client Portal
Marketing Automation Software 30 selected features Open category ↗ ⌄
Drip Campaigns
Customizable CTAs
Email Marketing
Engagement Tracking
Customizable Forms
ROI Tracking
Website Visitor Tracking
Lead Capture
Marketing Calendar
Dynamic Content
Event Triggered Actions
SMS Marketing
AB Testing
Lead Qualification
Data Import/Export
Conversion Tracking
Social Marketing
Landing Pages
Template Management
Segmentation
Campaign Analytics
Lead Generation
Multi-Channel Communication
Sales Analytics
Lead Management
Multi-Campaign
Multi-Channel Marketing
Marketing Automation
Campaign Management
CRM
Collaboration Software 25 selected features Open category ↗ ⌄
Project Management
Screen Sharing
Drag & Drop
@mentions
Communication Management
Discussions/Forums
Commenting/Notes
File Sharing
Real Time Notifications
Calendar Management
Video Conferencing
Chat/Messaging
Version Control
Task Management
Contact Management
Document Management
Task Progress Tracking
Content Management
Collaboration Tools
Alerts/Notifications
Task Scheduling
To-Do List
Prioritization
Tagging
Assignment Management
Artificial Intelligence Software 17 selected features Open category ↗ ⌄
Virtual Personal Assistant (VPA)
Sentiment Analysis
Trend Analysis
API
Data Import/Export
Predictive Analytics
Third-Party Integrations
Multi-Language
For Sales Teams/Organizations
Collaboration Tools
Activity Dashboard
Reporting/Analytics
Process/Workflow Automation
Chatbot
For eCommerce
Speech Recognition
Performance Metrics
Data Management Software 17 selected features Open category ↗ ⌄
Data Integration
Data Visualization
Activity Dashboard
Data Quality Control
Data Synchronization
Master Data Management
Data Migration
Data Connectors
Data Capture and Transfer
Access Controls/Permissions
Automatic Backup
Customer Database
Data Analysis Tools
Data Security
Information Governance
Data Import/Export
Multiple Data Sources
Sales Force Automation Software 17 selected features Open category ↗ ⌄
Email Marketing
Campaign Management
Pipeline Management
Lead Management
Lead Capture
Referral Tracking
Sales Activity Management
Performance Metrics
Third-Party Integrations
Customer Database
Territory Management
Activity Dashboard
Forecasting
Contact Management
Task Management
Opportunity Management
Customizable Fields
CRM Software 28 selected features Open category ↗ ⌄
Referral Tracking
Mobile Access
Lead Qualification
Contact Database
Sales Pipeline Management
Territory Management
Quotes/Estimates
Customizable Fields
Calendar/Reminder System
Marketing Automation
Task Management
Interaction Tracking
Social Media Integration
Pipeline Management
Lead Capture
Forecasting
Contact Management
Email Management
Lead Generation
Workflow Management
Activity Dashboard
Internal Chat Integration
Segmentation
Alerts/Notifications
Document Storage
Lead Management
Reporting/Analytics
Data Import/Export
Pricing Information
Salesforce Customer360 Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Alternative Products
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Top Salesforce Customer360 Alternatives
Explore leading products commonly evaluated alongside Salesforce Customer360.
Frequently Asked Questions
Salesforce Customer360 FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Salesforce Customer360 is a comprehensive business management platform designed to provide organizations with a unified view of their customer data across all touchpoints. By integrating data from sales, marketing, customer service, and other business operations, Customer360 allows businesses to create a complete profile of each customer, enabling personalized engagement and better decision-making. The platform combines Salesforce’s powerful CRM capabilities with advanced analytics and AI-driven insights to provide a 360-degree view of the customer journey. Teams can access real-time customer data, track interactions, and deliver tailored experiences, helping organizations improve customer satisfaction and loyalty. Salesforce Customer360’s integration with other Salesforce products, such as Sales Cloud, Service Cloud, and Marketing Cloud, ensures seamless collaboration across departments, making it easier to drive customer-centric strategies. With its robust reporting and automation features, Customer360 helps businesses streamline workflows, identify growth opportunities, and boost operational efficiency. Whether you're a small business or a large enterprise, Salesforce Customer360 is an essential tool for businesses looking to build stronger relationships with customers and drive sustainable growth.
- No, Salesforce Customer360 does not offer a free version.
- Yes, Salesforce Customer360 offers a free trial.
- No, Credit Card details are not required for the Salesforce Customer360 trial.
- No, Salesforce Customer360 does not offer an API.
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Salesforce Customer360 supports the following languages:
- English
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Following are the typical users of the Salesforce Customer360:
- Self-Employed , Small-Business , Midsize-Business
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Salesforce Customer360 supports the following deployment:
- Cloud Hosted
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Salesforce Customer360 supports the following devices and operating systems:
- Web-Based
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Product Comparisons
Salesforce Customer360 Comparisons
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