Request Tracker
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Request Tracker Evaluation Snapshot
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Data Transparency
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Product Overview
Request Tracker Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Request Tracker Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Task Management Software 30 selected features Open category ↗ ⌄
Task Scheduling
Task Editing/Updating
Task Progress Tracking
Commenting/Notes
Calendar Management
Real Time Notifications
Gantt/Timeline View
Create Subtasks
Gamification
Activity Tracking
Prioritization
Collaboration Tools
To-Do List
Project Planning
Reporting/Analytics
Document Management
Task Board View
Alerts/Notifications
Assignment Management
Status Tracking
Email Management
Recurring Tasks
Project Tracking
Time Tracking
Task Tagging
Deadline Management
File Management
Spreadsheet View
Parent Task
Search/Filter
Issue Tracking Software 27 selected features Open category ↗ ⌄
Issue Scheduling
Customizable Reports
Real Time Notifications
Chat/Messaging
Help Desk Management
Assignment Management
Task Management
Collaboration Tools
Role-Based Permissions
Commenting/Notes
Ticket Management
Alerts/Notifications
Projections
Multi-Channel Communication
Recurring Issues
Issue Tracking
Knowledge Base Management
Email Management
Support Ticket Tracking
Monitoring
Project Management
Issue Auditing
Prioritization
Task Progress Tracking
Self Service Portal
Surveys & Feedback
SLA Management
Pricing Information
Request Tracker Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
$125
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Top Request Tracker Alternatives
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Frequently Asked Questions
Request Tracker FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Request Tracker (RT) is a versatile task management software designed to streamline ticketing and workflow processes for organizations of all sizes. As an open-source solution, RT offers customizable workflows, allowing teams to manage and prioritize requests efficiently. Its robust features include automated ticket routing, detailed reporting, and integration with various communication tools, enhancing collaboration and transparency. Request Tracker’s flexible architecture supports a wide range of use cases, from customer support and IT helpdesks to project management and service delivery. With its powerful tracking capabilities and user-friendly interface, Request Tracker enables organizations to improve response times, enhance service quality, and optimize operational workflows.
- Yes, Request Tracker offers a free version.
- Yes, Request Tracker offers a free trial.
- No, Credit Card details are not required for the Request Tracker trial.
-
Request Tracker offers the following pricing plans & packages:
Basic
$125 Per Month
-
Request Tracker supports the following payment frequencies:
- Monthly Subscription
- No, Request Tracker does not offer an API.
-
Request Tracker offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum
-
Request Tracker offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
-
Request Tracker supports the following languages:
- English
-
Following are the typical users of the Request Tracker:
- Self-Employed , Small-Business , Midsize-Business
-
Request Tracker supports the following deployment:
- Cloud Hosted , On-Premise
-
Request Tracker supports the following devices and operating systems:
- Web-Based , Linux
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