Prompt.io

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Decision Snapshot

Prompt.io Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Prompt.io Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Prompt.io

Prompt.io is a live chat software designed to enhance customer engagement and streamline support processes. This intuitive platform enables businesses to connect with website visitors in real-time, answering questions, providing assistance, and resolving issues instantly. Prompt.io offers customizable chat widgets, allowing companies to align the chat interface with their branding for a seamless user experience. The software also includes automation options, such as chatbots, which can handle routine inquiries and provide quick responses, freeing up human agents for more complex tasks. With built-in analytics, Prompt.io provides valuable insights into chat performance, customer satisfaction, and agent response times, helping businesses optimize their customer service. This tool is ideal for companies looking to improve customer interaction, reduce response times, and boost overall satisfaction with a quick and efficient support channel.
Company Prompt.io
Founded 2014
Headquarters United States
Employees NA

Support

Email Phone Chat

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
E-learning Education Management Non-profit Organization Management Real Estate Staffing & Recruiting
Category-Based Capabilities

Prompt.io Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
SMS Marketing Software 31 selected features Open category ↗ ⌄
Contact Management Interaction Tracking Text-to-Win Mobile Keywords SMS Messaging Message Personalization Campaign Management Customer Segmentation Multi-Campaign Automated Responses Reporting/Analytics Communication Management Scheduled Messaging Polls/Voting Mass Texting MMS Contact Database Chat/Messaging Campaign Planning 2-Way Messaging Live Chat Engagement Tracking Mobile Coupons SMS Marketing Alerts/Notifications Compliance Management Reputation Management Multi-Language QR Codes Reminders Open Rate Tracking
Cloud Communication Platform Software 7 selected features Open category ↗ ⌄
File Sharing Fax Management Chat/Messaging IVR/Voice Recognition Call Recording Audio/Video Conferencing Call Routing
Mobile Marketing Software 13 selected features Open category ↗ ⌄
Text-to-Win Push Notifications Mobile Access SMS Marketing Customizable Templates Engagement Tracking Activity Dashboard Email Marketing Campaign Management Contact Management Customer Segmentation Campaign Analytics Autoresponders
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management Email Management Service Level Agreement (SLA) Management CRM Live Chat Knowledge Base Management Customer Database Reporting/Analytics Multi-Channel Communication Inventory Management Chatbot
Pricing Information

Prompt.io Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Monthly Subscription
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Frequently Asked Questions

Prompt.io FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Prompt.io is a live chat software designed to enhance customer engagement and streamline support processes. This intuitive platform enables businesses to connect with website visitors in real-time, answering questions, providing assistance, and resolving issues instantly. Prompt.io offers customizable chat widgets, allowing companies to align the chat interface with their branding for a seamless user experience. The software also includes automation options, such as chatbots, which can handle routine inquiries and provide quick responses, freeing up human agents for more complex tasks. With built-in analytics, Prompt.io provides valuable insights into chat performance, customer satisfaction, and agent response times, helping businesses optimize their customer service. This tool is ideal for companies looking to improve customer interaction, reduce response times, and boost overall satisfaction with a quick and efficient support channel.

  • No, Prompt.io does not offer a free version.

  • Yes, Prompt.io offers a free trial.

  • No, Credit Card details are not required for the Prompt.io trial.

  • Prompt.io supports the following payment frequencies:

    • Monthly Subscription

  • No, Prompt.io does not offer an API.

  • Prompt.io offers support with the following options:
    • Email , Phone , Chat

  • Prompt.io offers training with the following options:
    • In-person , Webinar , Documentation

  • Prompt.io supports the following languages:
    • English

  • Following are the typical users of the Prompt.io:
    • Self-Employed , Small-Business , Midsize-Business

  • Prompt.io supports the following deployment:
    • Cloud Hosted

  • Prompt.io supports the following devices and operating systems:
    • Web-Based
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