Omnis
Claim ProfileExplore product information, features, pricing, and buyer feedback.
Decision Snapshot
Omnis Evaluation Snapshot
Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.
Buyer Contribution
Your Omnis experience can help other buyers
Used Omnis? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.
Reviews are published after SoftwareWorld moderation.
Write a Review
Trust & Transparency
Why Buyers Can Trust This Page
Structured Product Information
Consistent buyer-focused fields make software profiles easier to evaluate.
Clear Sponsored Disclosure
Paid placements are labeled and separated from product facts and reviews.
Editorial Independence
Sponsored participation does not influence SoftwareWorld's editorial assessment.
Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
Omnis Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Sponsored Products
Explore Similar Software
Discover sponsored software products relevant to Omnis and its buyer use cases. Review product fit, trial availability, and other profile signals before visiting a vendor website.
Sponsored placements are paid positions and do not influence Omnis profile information, SoftwareWorld’s editorial assessment, or user reviews.
Category-Based Capabilities
Omnis Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Call Center Software 30 selected features Open category ↗ ⌄
Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management
IVR Software 23 selected features Open category ↗ ⌄
Call Center Management
Call Routing
Voice Mail
Text to Speech
Call Recording
Call Logging
Survey/Poll Management
Callback Scheduling
Phone Key Input
Reporting & Statistics
IVR/Voice Recognition
Caller ID
Campaign Management
Call Disposition
Call Monitoring
Auto-Dialer
Multi-Channel Communication
Multiple Scripts
Automatic Call Distribution
Computer Telephony Integration
Voice Customization
Real-Time Monitoring
Pre-recorded Messages
Pricing Information
Omnis Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Alternative Products
View All Omnis Alternatives ↗
Top Omnis Alternatives
Explore leading products commonly evaluated alongside Omnis.
Frequently Asked Questions
Omnis FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Omnis is an advanced call center software solution that enhances customer service operations for businesses across various industries. The platform provides a range of features to streamline call handling, including intelligent call routing, automatic call distribution, and real-time monitoring of agent performance. Omnis supports multi-channel communication, allowing agents to handle calls, emails, and live chats within a unified interface. This integration fosters better communication and collaboration among team members, improving response times and customer satisfaction. The software also includes robust reporting tools that enable managers to analyze call metrics, such as call volume, wait times, and agent productivity. With its customizable dashboard, users can track performance indicators and make data-driven decisions to optimize operations. By utilizing Omnis, businesses can enhance their customer support capabilities, leading to improved customer loyalty and satisfaction.
- No, Omnis does not offer a free version.
- Yes, Omnis offers a free trial.
- No, Credit Card details are not required for the Omnis trial.
- No, Omnis does not offer an API.
-
Omnis offers support with the following options:
- Email , Phone , Knowledge Base
-
Omnis offers training with the following options:
- Documentation
-
Omnis supports the following languages:
- English
-
Following are the typical users of the Omnis:
- Self-Employed , Small-Business , Midsize-Business
-
Omnis supports the following deployment:
- Cloud Hosted
-
Omnis supports the following devices and operating systems:
- Web-Based
Are you an authorized Omnis representative?
Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.
Get Expert Help