Natterbox

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Natterbox Evaluation Snapshot

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User RatingNot rated yet
Starting Price$52 / user
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Natterbox Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Natterbox

Natterbox is a cutting-edge call center software designed to enhance communication and streamline operations for businesses of all sizes. This innovative platform integrates seamlessly with existing CRM systems, providing agents with a unified view of customer interactions and enabling personalized service. With features like intelligent call routing, automated responses, and real-time reporting, Natterbox empowers call centers to improve efficiency and enhance customer satisfaction. The software supports various communication channels, including voice, email, and chat, ensuring that customers can reach out through their preferred medium. Additionally, Natterbox’s analytics tools provide insights into call performance and customer behavior, helping organizations identify areas for improvement. By leveraging technology, Natterbox enables businesses to optimize their call center operations and deliver exceptional customer experiences.
Company Natterbox
Founded 2009
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Financial Services Food Production Health Machinery Non-profit Organization Management
Category-Based Capabilities

Natterbox Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗ ⌄
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Business Phone Systems Software 15 selected features Open category ↗ ⌄
Employee Directory Call Monitoring Auto-Dialer IVR/Voice Recognition Call Transfer Call Recording Voice Mail Call Logging Mobile Access Call Routing Virtual Call Center Video Conferencing Queue Management Automated Attendant PBX
Call Tracking Software 17 selected features Open category ↗ ⌄
CRM Call Monitoring Automatic Call Distribution Caller ID Call Reporting Contact Management Conversion Tracking Campaign Management Call Center Management Computer Telephony Integration Predictive Dialer Keyword Tracking Call Transcription API Voice Mail IVR/Voice Recognition Call Routing
Cloud PBX Software 26 selected features Open category ↗ ⌄
Call Routing Call Reporting Conferencing Virtual Extensions Automatic Call Distribution Video Conferencing Call Tracking SIP Trunking Third-Party Integrations Call Transfer Ring Groups Call Center Management Computer Telephony Integration Queue Management Role-Based Permissions Fax Management Alerts/Notifications Communication Management Call List Management Customizable Reports Call Recording Call Disposition IVR/Voice Recognition Call Monitoring Activity Dashboard Contact Management
Contact Center Software 11 selected features Open category ↗ ⌄
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
IVR Software 23 selected features Open category ↗ ⌄
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition Call Screening Caller ID Call Routing Call Monitoring Contact Management SIP Trunking Computer Telephony Integration Call Recording Call Center Management Call Transfer Reporting & Statistics Auto-Dialer Automatic Call Distribution Mobile Access Voice Mail Call Tracking
Pricing Information

Natterbox Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$52 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Natterbox FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Natterbox is a cutting-edge call center software designed to enhance communication and streamline operations for businesses of all sizes. This innovative platform integrates seamlessly with existing CRM systems, providing agents with a unified view of customer interactions and enabling personalized service. With features like intelligent call routing, automated responses, and real-time reporting, Natterbox empowers call centers to improve efficiency and enhance customer satisfaction. The software supports various communication channels, including voice, email, and chat, ensuring that customers can reach out through their preferred medium. Additionally, Natterbox’s analytics tools provide insights into call performance and customer behavior, helping organizations identify areas for improvement. By leveraging technology, Natterbox enables businesses to optimize their call center operations and deliver exceptional customer experiences.

  • No, Natterbox does not offer a free version.

  • Yes, Natterbox offers a free trial.

  • No, Credit Card details are not required for the Natterbox trial.

  • Natterbox offers the following pricing plans & packages:

    Basic

    $52 Per User

  • Natterbox supports the following payment frequencies:

    • Monthly Subscription

  • No, Natterbox does not offer an API.

  • Natterbox offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Natterbox offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Natterbox supports the following languages:
    • English

  • Following are the typical users of the Natterbox:
    • Self-Employed , Small-Business , Midsize-Business

  • Natterbox supports the following deployment:
    • Cloud Hosted

  • Natterbox supports the following devices and operating systems:
    • Web-Based
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