Mews

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The operating system for modern hotels

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Mews

"Hotels and hospitality businesses often turn to Mews because it helps manage property operations in a way that feels organized and practical. Front desk tasks, reservations, and guest check-ins become easier to handle without relying on outdated systems. Teams can work more efficiently, and the guest experience tends to feel smoother as a result. That said, smaller independent properties with very basic needs may find the platform more than they require."
Decision Snapshot

Mews Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting PriceContact Vendor
Free TrialNot available
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersNetherlands
✎
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Product Overview

Mews Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Mews

Mews is a comprehensive hospitality property management software designed to help hotels and other accommodation providers manage their operations efficiently. The platform offers tools for managing reservations, guest check-ins, housekeeping, and billing, all from one centralized system. Mews integrates with booking engines, payment processors, and third-party apps, ensuring a seamless guest experience from reservation to departure. The software’s reporting tools provide insights into occupancy rates, revenue performance, and guest satisfaction, helping hotel managers make data-driven decisions. With its cloud-based design, Mews allows staff to manage operations from anywhere, improving efficiency and service quality. Mews is ideal for hotels, hostels, and resorts looking to streamline their property management processes and enhance the guest experience.
Company Mews
Founded 2012
Headquarters Netherlands
Employees 1000+

Support

24x7 Support Email Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Hospitality

Why Choose Mews

Problem it Solves

  • Problem it Solves Streamlining Property Management And Enhancing Guest Experiences For Hospitality Businesses

Target Users

  • Target Users Hotel Managers
  • Target Users Front Desk Staff
  • Target Users Revenue Managers
  • Target Users Operations Managers
  • Target Users Property Owners

Core Use Case

  • Core Use Case Manage Reservations
  • Core Use Case Streamline Check-ins
  • Core Use Case Automate Billing
  • Core Use Case Optimize Housekeeping
  • Core Use Case Enhance Guest Communication

USP

  • USP Streamline Your Hotel Operations With Seamless And Automated Efficiency

Pros

  • Pros Cloud-native design means no clunky server installations or IT headaches
  • Pros Open API connects smoothly with hundreds of third-party hospitality tools
  • Pros Guest-facing booking and check-in flows feel genuinely modern compared to rivals
  • Pros Automated billing reduces front desk errors during high-volume checkout periods
  • Pros Real-time occupancy dashboards give managers instant clarity without running reports
  • Pros Multi-property management works well under a single login and interface
  • Pros Payment processing is built-in, cutting out unnecessary third-party friction
  • Pros Regular product updates actually ship features hotels have been requesting

Cons

  • Cons Reporting customization hits limits for data-heavy hospitality operations
  • Cons Pricing structure climbs noticeably as properties and features scale
  • Cons Onboarding across multi-property setups demands more time than expected
  • Cons Offline functionality remains a genuine concern for unstable connections
Editorial Buyer Guidance

Who Is Mews Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Property Management And Enhancing Guest Experiences For Hospitality Businesses

Target Users

  • Hotel Managers
  • Front Desk Staff
  • Revenue Managers
  • Operations Managers
  • Property Owners

Core Use Cases

  • Manage Reservations
  • Streamline Check-ins
  • Automate Billing
  • Optimize Housekeeping
  • Enhance Guest Communication

Unique Selling Point

Streamline Your Hotel Operations With Seamless And Automated Efficiency

Strengths and Limitations

Mews Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Cloud-native design means no clunky server installations or IT headaches
  • Open API connects smoothly with hundreds of third-party hospitality tools
  • Guest-facing booking and check-in flows feel genuinely modern compared to rivals
  • Automated billing reduces front desk errors during high-volume checkout periods
  • Real-time occupancy dashboards give managers instant clarity without running reports
  • Multi-property management works well under a single login and interface
  • Payment processing is built-in, cutting out unnecessary third-party friction
  • Regular product updates actually ship features hotels have been requesting
!

Cons

  • Reporting customization hits limits for data-heavy hospitality operations
  • Pricing structure climbs noticeably as properties and features scale
  • Onboarding across multi-property setups demands more time than expected
  • Offline functionality remains a genuine concern for unstable connections
Category-Based Capabilities

Mews Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Inventory Management Software 33 selected features Open category ↗ ⌄
Reorder Management Vendor Managed Inventory Barcode/Ticket Scanning Returns Management Multi-Currency Sales Reports Purchase Order Management Inventory Optimization Inventory Management Real Time Data Multi-Channel Management Cost Tracking Invoice Management Retail Inventory Management Kitting eCommerce Management Customer Database Product Identification Shipping Management Reporting/Analytics Multi-Location Inventory Control Forecasting Warehouse Management Supplier Management Point of Sale (POS) Alerts/Notifications Accounting Integration Status Tracking Order Management Inventory Auditing Inventory Replenishment Artificial Intelligence
Reservation Software 32 selected features Open category ↗ ⌄
Customer Support Activities Booking Website Integration Access Controls/Permissions Inventory Management Multi-Language Booking Notes Booking Management Multi-Location Alerts/Notifications Appointment Management CRM Availability Management Event Scheduling Price/Margin Management Payment Processing Rate Management Calendar Management Discount Management Customer History Real Time Updates Ratings/Reviews Channel Management Online Booking Social Media Integration Promotions Management Reporting/Analytics Billing & Invoicing Room Booking Group Reservations SMS Messaging Dynamic Pricing
Hospitality Property Management Software 13 selected features Open category ↗ ⌄
Rate Management GDS/OTA Integration Maintenance Management Built-in Accounting Marketing Automation Point of Sale (POS) Multi-Property Guest Experience Management Online Booking Inventory Management Employee Management CRM Reporting/Analytics
Motel Software 15 selected features Open category ↗ ⌄
Billing & Invoicing Booking Management Calendar Management Activity Dashboard Rate Management CRM GDS/OTA Integration Online Booking Reporting/Analytics Third-Party Integrations Communications Management Point of Sale (POS) Promotions Management Single Property Artificial Intelligence
Connected Applications

Mews Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Mews Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

Mews Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Mews Review ↗
5.0
Based on 1 approved review
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Erik M.
Erik M. Hotel Manager

A Modern PMS Built for Today

This PMS is flexible, easy to learn, and simple to start using. The kiosk feature on a tablet has removed paper registration cards and saved valuable front desk time. Overall, it works reliably for daily operations.

Reviewed on April, 2025
Alternative Products

Top Mews Alternatives

Explore leading products commonly evaluated alongside Mews.

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Frequently Asked Questions

Mews FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Mews is a comprehensive hospitality property management software designed to help hotels and other accommodation providers manage their operations efficiently. The platform offers tools for managing reservations, guest check-ins, housekeeping, and billing, all from one centralized system. Mews integrates with booking engines, payment processors, and third-party apps, ensuring a seamless guest experience from reservation to departure. The software’s reporting tools provide insights into occupancy rates, revenue performance, and guest satisfaction, helping hotel managers make data-driven decisions. With its cloud-based design, Mews allows staff to manage operations from anywhere, improving efficiency and service quality. Mews is ideal for hotels, hostels, and resorts looking to streamline their property management processes and enhance the guest experience.

  • No, Mews does not offer a free version.

  • No, Mews does not offer any free trial.

  • No, Mews does not offer an API.

  • Mews can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Xero , Mailchimp , Google Workspace , Slack , Microsoft 365 , SiteMinder , Zapier , TrustYou , Adyen , Worldpay , Uberall , Oracle Hospitality Suite8

  • Mews offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • Mews offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Mews supports the following languages:
    • English

  • Following are the typical users of the Mews:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Mews supports the following deployment:
    • Cloud Hosted

  • Mews supports the following devices and operating systems:
    • Web-Based
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