metricVOICE
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metricVOICE Evaluation Snapshot
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Structured Product Information
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Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
metricVOICE Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
metricVOICE Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
MSP Software 29 selected features Open category ↗ ⌄
Help Desk Management
Event Logs
CRM
Activity Tracking
Server Monitoring
Issue Management
Self Service Portal
Billing & Invoicing
Configuration Management
Dashboard
Compliance Management
Real Time Updates
Project Management
Patch Management
SLA Management
Remote Monitoring & Management
Backup and Recovery
Inventory Management
Support Ticket Management
Incident Management
Maintenance Scheduling
Policy Management
Anti Virus
IT Asset Tracking
Task Management
Real Time Analytics
Performance Metrics
Active Directory Integration
Contract/License Management
Business Phone Systems Software 15 selected features Open category ↗ ⌄
Employee Directory
Call Monitoring
Auto-Dialer
IVR/Voice Recognition
Call Transfer
Call Recording
Voice Mail
Call Logging
Mobile Access
Call Routing
Virtual Call Center
Video Conferencing
Queue Management
Automated Attendant
PBX
Cloud Communication Platform Software 7 selected features Open category ↗ ⌄
File Sharing
Fax Management
Chat/Messaging
IVR/Voice Recognition
Call Recording
Audio/Video Conferencing
Call Routing
Cloud PBX Software 26 selected features Open category ↗ ⌄
Call Routing
Call Reporting
Conferencing
Virtual Extensions
Automatic Call Distribution
Video Conferencing
Call Tracking
SIP Trunking
Third-Party Integrations
Call Transfer
Ring Groups
Call Center Management
Computer Telephony Integration
Queue Management
Role-Based Permissions
Fax Management
Alerts/Notifications
Communication Management
Call List Management
Customizable Reports
Call Recording
Call Disposition
IVR/Voice Recognition
Call Monitoring
Activity Dashboard
Contact Management
Softphone Software 7 selected features Open category ↗ ⌄
Call Logging
Caller ID
Video Conferencing
Call Routing
Call Recording
Caller Profiles
Live Chat
Telephony Software 14 selected features Open category ↗ ⌄
Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution
Unified Communications Software 13 selected features Open category ↗ ⌄
Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management
VoIP Software 17 selected features Open category ↗ ⌄
IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking
Pricing Information
metricVOICE Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Essentials
$15
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Top metricVOICE Alternatives
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Frequently Asked Questions
metricVOICE FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
metricVOICE is a specialized managed service provider (MSP) software designed to help IT service businesses optimize their operations and improve customer service. The platform offers tools for monitoring network performance, managing client systems, and providing proactive support. metricVOICE helps MSPs track metrics such as uptime, system health, and client satisfaction, providing real-time insights that enable faster issue resolution. The software’s automated ticketing system ensures that support requests are handled promptly, while its reporting features help businesses track performance and monitor key metrics like response time and service quality. metricVOICE also includes billing and invoicing tools, streamlining the financial aspect of MSP operations. Ideal for businesses offering managed IT services, metricVOICE helps MSPs improve efficiency, reduce downtime, and deliver exceptional service to clients.
- Yes, metricVOICE offers a free version.
- Yes, metricVOICE offers a free trial.
- No, Credit Card details are not required for the metricVOICE trial.
-
metricVOICE offers the following pricing plans & packages:
Essentials
$15 Per Month
-
metricVOICE supports the following payment frequencies:
- Monthly Subscription
- No, metricVOICE does not offer an API.
-
metricVOICE offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum
-
metricVOICE offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
-
metricVOICE supports the following languages:
- English
-
Following are the typical users of the metricVOICE:
- Self-Employed , Small-Business , Midsize-Business
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metricVOICE supports the following deployment:
- Cloud Hosted , On-Premise
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metricVOICE supports the following devices and operating systems:
- Web-Based , Windows , Linux
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