Map My Customers

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The CRM for Field Reps, not Desk Jockeys

4.8 2 verified reviews
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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Map My Customers

"Field sales teams often find Map My Customers genuinely useful because it helps them visualize their territory and plan customer visits more efficiently. Instead of managing accounts through scattered notes or spreadsheets, reps can see where their customers are located and prioritize stops based on proximity or activity. It works well for small to mid-sized sales teams that spend time on the road. However, businesses without a field sales component may not get much practical value from it."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Map My Customers Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting Price$55 / month
Free TrialNot specified
Free VersionNo
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Map My Customers Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Map My Customers

Map My Customers is a specialized software designed for field sales teams, revolutionizing how they plan and manage their sales territories. Its key feature is the interactive mapping tool, which visually displays customer locations, making route planning efficient and time-saving. The software integrates customer data, enabling sales reps to access key information on the go. Customizable filters allow for targeted customer segmentation, enhancing sales strategies. Real-time tracking of sales activities and performance metrics offers valuable insights for decision-making. The mobile app ensures accessibility anywhere, facilitating seamless field operations. Additionally, Map My Customers supports team collaboration with shared maps and routes, improving coordination. Its user-friendly interface and practical features make it a vital tool for maximizing sales productivity.
Company Map My Customers
Founded 2015
Headquarters United States
Employees 11-50

Support

Email Chat

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Information Technology & Services

Why Choose Map My Customers

Problem it Solves

  • Problem it Solves Streamlines Customer Management And Enhances Sales Team Efficiency

Target Users

  • Target Users Field Sales Representatives
  • Target Users Sales Managers
  • Target Users Territory Managers
  • Target Users Account Executives
  • Target Users Sales Operations Professionals

Core Use Case

  • Core Use Case Visualize Customer Data
  • Core Use Case Optimize Sales Routes
  • Core Use Case Track Field Activities
  • Core Use Case Analyze Sales Performance
  • Core Use Case Manage Customer Relationships

USP

  • USP Boost Sales Efficiency With Seamless Customer Mapping And Insights

Pros

  • Pros Field-based sales teams finally get a map-first CRM experience
  • Pros Visualizing customer locations cuts route planning time dramatically
  • Pros Check-in logging keeps remote managers updated without micromanaging
  • Pros Color-coded pins make territory gaps obvious at a glance
  • Pros Works smoothly on mobile where most field reps actually operate
  • Pros Pipeline tracking layered onto maps is genuinely clever design
  • Pros Filters by deal stage or customer type update the map instantly
  • Pros Small sales teams get enterprise-level territory tools at fair pricing

Cons

  • Cons Mobile-first design limits power users working from desktop browsers
  • Cons Reporting depth falls short for data-driven sales managers
  • Cons Pricing climbs noticeably as team size and features scale
  • Cons Route optimization works well but struggles with complex multi-stop logic
Editorial Buyer Guidance

Who Is Map My Customers Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Customer Management And Enhances Sales Team Efficiency

Target Users

  • Field Sales Representatives
  • Sales Managers
  • Territory Managers
  • Account Executives
  • Sales Operations Professionals

Core Use Cases

  • Visualize Customer Data
  • Optimize Sales Routes
  • Track Field Activities
  • Analyze Sales Performance
  • Manage Customer Relationships

Unique Selling Point

Boost Sales Efficiency With Seamless Customer Mapping And Insights

Strengths and Limitations

Map My Customers Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Field-based sales teams finally get a map-first CRM experience
  • Visualizing customer locations cuts route planning time dramatically
  • Check-in logging keeps remote managers updated without micromanaging
  • Color-coded pins make territory gaps obvious at a glance
  • Works smoothly on mobile where most field reps actually operate
  • Pipeline tracking layered onto maps is genuinely clever design
  • Filters by deal stage or customer type update the map instantly
  • Small sales teams get enterprise-level territory tools at fair pricing
!

Cons

  • Mobile-first design limits power users working from desktop browsers
  • Reporting depth falls short for data-driven sales managers
  • Pricing climbs noticeably as team size and features scale
  • Route optimization works well but struggles with complex multi-stop logic
Category-Based Capabilities

Map My Customers Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Field Sales Software 16 selected features Open category ↗ ⌄
Route Optimization Sales Activity Management CRM Mobile Access GPS Contact Management Lead Capture Territory Management Dispatch Management Lead Management Customer Database Opportunity Management Reporting & Statistics Activity Dashboard Payment Collection in the Field Artificial Intelligence
CRM Software 30 selected features Open category ↗ ⌄
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export AI/Machine Learning Artificial Intelligence
Connected Applications

Map My Customers Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 10 integrations
Pricing Information

Map My Customers Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial NA
Free Version NA
Payment Frequency Annual Subscription, Quote Based
Pricing Page ↗
Road Warrior
$55 Per Month
Mid-Market Sales
$79 Per Month
Industry Leader
$99 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Map My Customers Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Map My Customers Review ↗
4.8
Based on 2 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Cassandra N.
Cassandra N. Marketing Manager - West

Efficient and Easy-to-Use Platform with Excellent Support

This platform is incredibly easy to use, especially the ability to upload a CSV sheet to quickly set up all addresses, which saves a lot of time. While I personally don’t see the need for a separate “people” feature since that information is already available under companies, the overall functionality remains smooth and intuitive. What truly stands out is the customer service — the team is responsive, helpful, and provides timely support whenever needed. Overall, this platform combines ease of use with excellent service, making it a reliable choice for managing addresses efficiently.

Reviewed on December, 2020
Alec R.
Alec R. Account Rep

Effortless Customer Tracking on the Go

I really appreciate how simple it is to access a customer’s information right after a meeting and instantly log activities or notes from the conversation. The mobile app makes this process especially convenient when I’m on the move. While adding a new customer can take some time due to the numerous fields, it’s worth it because I can now efficiently keep track of past interactions instead of relying solely on memory.

Reviewed on March, 2020
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Frequently Asked Questions

Map My Customers FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Map My Customers is a specialized software designed for field sales teams, revolutionizing how they plan and manage their sales territories. Its key feature is the interactive mapping tool, which visually displays customer locations, making route planning efficient and time-saving. The software integrates customer data, enabling sales reps to access key information on the go. Customizable filters allow for targeted customer segmentation, enhancing sales strategies. Real-time tracking of sales activities and performance metrics offers valuable insights for decision-making. The mobile app ensures accessibility anywhere, facilitating seamless field operations. Additionally, Map My Customers supports team collaboration with shared maps and routes, improving coordination. Its user-friendly interface and practical features make it a vital tool for maximizing sales productivity.

  • No, Map My Customers does not offer a free version.

  • No, Map My Customers does not offer any free trial.

  • Map My Customers offers the following pricing plans & packages:

    Road Warrior

    $55 Per Month

    Mid-Market Sales

    $79 Per Month

    Industry Leader

    $99 Per Month

  • Map My Customers supports the following payment frequencies:

    • Annual Subscription , Quote Based

  • Yes, Map My Customers offers an API.

  • Map My Customers can be integrated with the following applications:

    • Salesforce Sales Cloud , Mailchimp , Google Workspace , HubSpot CRM , Slack , Zoom Meetings , Outreach , LinkedIn Sales Navigator , Zapier , Dynamics 365

  • Map My Customers offers support with the following options:
    • Email , Chat

  • Map My Customers offers training with the following options:
    • In-person , Webinar , Documentation

  • Map My Customers supports the following languages:
    • English

  • Following are the typical users of the Map My Customers:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Map My Customers supports the following deployment:
    • Cloud Hosted

  • Map My Customers supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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