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Knowledge Base Software & Hosted Help Center for Your Customers

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KnowledgeBase Overview

KnowledgeBase is a robust, user-friendly platform developed for creating and managing a comprehensive online knowledge base. Its standout feature is its simplicity, making it ideal for businesses looking to quickly set up and maintain a support center. The platform enables easy organization of articles, FAQs, and guides, enhancing customer self-service and reducing support tickets. KnowledgeBase offers customizable templates, allowing companies to tailor the look to match their branding. Its powerful search engine ensures users find the information they need effortlessly. The tool also includes analytics to track user engagement and identify popular content. With responsive design for mobile accessibility and seamless integration with existing websites, KnowledgeBase is an excellent choice for businesses seeking to improve their customer support and knowledge management.
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KnowledgeBase screenshot & Video

Contact Details

  • Vendor Name Text
  • Founded 2017
  • Location Poland
  • Employees 51-100

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Language Supported

English

Industries

Non-profit Organization Management

KnowledgeBase Features

  • Cataloging/Categorization
  • Knowledge Base Management
  • Single Sign On
  • Communication Management
  • SSL Security
  • Text Editing
  • Activity Tracking
  • Social Media Integration
  • Access Controls/Permissions
  • Decision Support
  • Document Management
  • Collaboration Tools
  • Drag & Drop
  • Live Chat
  • Surveys & Feedback
  • Self Service Portal
  • Alerts/Notifications
  • Full Text Search
  • Commenting/Notes
  • Discussions/Forums
  • Tagging
  • Widgets
  • Content Management
  • Content Library
  • Multi-Language
  • Calendar Management

KnowledgeBase Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
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Plans & Packages

Annual

$49 Per Month

KnowledgeBase FAQs

  • No, KnowledgeBase does not offer a free version.

  • Yes, KnowledgeBase offers a free trial.

  • No, Credit Card details are not required for the KnowledgeBase trial.

  • KnowledgeBase offers the following pricing plans & packages:

    Starting Plan:

    $49 Per Month

  • KnowledgeBase supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • No, KnowledgeBase does not offer an API.

  • Following are the typical users of the KnowledgeBase:
    • Small-Business