Instant Housecall Overview

Instant Housecall is a powerful remote support software designed to enable technicians to provide efficient assistance to customers from anywhere in the world. This user-friendly platform allows support agents to remotely access and control customer devices, enabling them to troubleshoot issues in real-time. With Instant Housecall, technicians can initiate remote sessions quickly and securely, minimizing the need for on-site visits and reducing resolution times. The software also supports file transfers, chat functionality, and session recording, enhancing the overall support experience. Additionally, Instant Housecall offers integration with popular customer relationship management (CRM) systems, allowing organizations to track support interactions seamlessly. By leveraging this remote support solution, businesses can improve customer satisfaction, streamline their support processes, and enhance overall productivity.

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Contact Details

  • Vendor Name Instant Housecall
  • Founded 2005
  • Location Canada

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Hardware, Information Technology & Services

Instant Housecall Features

  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting

Instant Housecall Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$29 Per Feature

Instant Housecall FAQs

Instant Housecall is a powerful remote support software designed to enable technicians to provide efficient assistance to customers from anywhere in the world. This user-friendly platform allows support agents to remotely access and control customer devices, enabling them to troubleshoot issues in real-time. With Instant Housecall, technicians can initiate remote sessions quickly and securely, minimizing the need for on-site visits and reducing resolution times. The software also supports file transfers, chat functionality, and session recording, enhancing the overall support experience. Additionally, Instant Housecall offers integration with popular customer relationship management (CRM) systems, allowing organizations to track support interactions seamlessly. By leveraging this remote support solution, businesses can improve customer satisfaction, streamline their support processes, and enhance overall productivity.

  • No, Instant Housecall does not offer a free version.

  • Yes, Instant Housecall offers a free trial.

  • No, Credit Card details are not required for the Instant Housecall trial.

  • Instant Housecall offers the following pricing plans & packages:

    Basic

    $29 Per Feature

  • Instant Housecall supports the following payment frequencies:

    • Monthly Subscription

  • No, Instant Housecall does not offer an API.

  • Instant Housecall offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Instant Housecall offers training with the following options:
    • Live Online

  • Instant Housecall supports the following languages:
    • English

  • Following are the typical users of the Instant Housecall:
    • Self-Employed , Small-Business , Midsize-Business

  • Instant Housecall supports the following deployment:
    • Cloud Hosted

  • Instant Housecall supports the following devices and operating systems:
    • Web-Based , Android