Decision Snapshot
Hively Evaluation Snapshot
Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.
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Trust & Transparency
Why Buyers Can Trust This Page
Structured Product Information
Consistent buyer-focused fields make software profiles easier to evaluate.
Clear Sponsored Disclosure
Paid placements are labeled and separated from product facts and reviews.
Editorial Independence
Sponsored participation does not influence SoftwareWorld's editorial assessment.
Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
Hively Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose Hively
Problem it Solves
-
Improves Customer Satisfaction Tracking And Enhances Service Performance Visibility.
Target Users
-
Support Teams
-
Business Owners
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Operations Managers
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Customer Success Teams
Core Use Case
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Collect Customer Satisfaction Feedback
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Monitor Service Performance Metrics
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Improve Customer Service Quality
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Analyze Customer Experience Trends
USP
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Customer Feedback Platform Combining Satisfaction Measurement And Employee Recognition.
Editorial Buyer Guidance
Who Is Hively Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Improves Customer Satisfaction Tracking And Enhances Service Performance Visibility.Target Users
- Support Teams
- Business Owners
- Operations Managers
- Customer Success Teams
Core Use Cases
- Collect Customer Satisfaction Feedback
- Monitor Service Performance Metrics
- Improve Customer Service Quality
- Analyze Customer Experience Trends
Unique Selling Point
Customer Feedback Platform Combining Satisfaction Measurement And Employee Recognition.
Sponsored Products
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Category-Based Capabilities
Hively Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Employee Recognition Software 26 selected features Open category ↗ ⌄
eCards
Reporting & Statistics
Training Management
Activity Tracking
Real Time Analytics
360 Degree Feedback
Reminders
Performance Management
Social Recognition
Rewards Management
Survey/Poll Management
Chat/Messaging
Rewards Points
Recognition Tracking
Engagement Tracking
Employee Portal
Peer-to-Peer Recognition
Rewards Catalog
Feedback Management
Pulse Surveys
Nominations
Goal Setting/Tracking
Manager-to-Employee Recognition
Performance Appraisal
Employee Reward Programs
Employee Database
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis
Survey/Poll Management
Data Visualization
Reporting/Analytics
Chat/Messaging
CRM
Feedback Management
Customer Segmentation
Customer Database
SMS Messaging
Visual Analytics
Email Management
Engagement Tracking
Multi-Channel Communication
Complaint Monitoring
Customer Experience Management
Sentiment Analysis
Performance Metrics
Social Media Integration
Customer Journey Mapping
NPS Survey
CES Survey
CSAT Survey
PEO Software 12 selected features Open category ↗ ⌄
Payroll Management
Recruitment Management
Time Tracking
Attendance Management
Benefits Management
Onboarding
Applicant Tracking
Compliance Management
API
Client Management
Billing & Invoicing
Employee Management
Pricing Information
Hively Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Monthly
$15
Per Month
Annual
$13
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Verified User Feedback
Write a Hively Review ↗
Hively Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Santosh S.
Managing Director, Pharmaceuticals
Quick Feedback Without the Hassle.
Hively makes collecting customer feedback fast and simple with ready-made surveys that save time and effort. It’s easy to use, improves communication, and helps measure performance effectively, with only occasional past server issues noted.
Reviewed on August, 2022
Mark M.
Owner
Effortless Feedback Without the Awkwardness.
Hively makes it easy to gather honest, anonymous customer feedback across channels with minimal setup. Simple, effective, and ideal for capturing real insights quickly.
Reviewed on March, 2021
Alternative Products
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Frequently Asked Questions
Hively FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Hively is a customer feedback tool designed for simplicity and effectiveness. It allows businesses to gather real-time feedback from customers through customizable rating snippets embedded in emails or websites. Features include a user-friendly dashboard for tracking customer satisfaction scores, trends, and team member performance. Hively also offers a 'team leaderboard' to motivate and engage staff in delivering exceptional service. The tool supports various rating options, like smiley faces or star ratings, making it adaptable to different business needs. Integration with popular email platforms is seamless, enhancing user experience. Additionally, Hively provides instant notification alerts when receiving feedback, ensuring quick responses to customer concerns. With its focus on straightforward functionality, Hively is ideal for businesses seeking a direct and efficient way to monitor and improve customer satisfaction.
- Yes, Hively offers a free version.
- Yes, Hively offers a free trial.
- No, Credit Card details are not required for the Hively trial.
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Hively offers the following pricing plans & packages:
Monthly
$15 Per Month
Annual
$13 Per Month
-
Hively supports the following payment frequencies:
- Annual Subscription
- No, Hively does not offer an API.
-
Hively offers support with the following options:
- Chat
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Hively offers training with the following options:
- Documentation
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Hively supports the following languages:
- English
-
Following are the typical users of the Hively:
- Self-Employed , Small-Business
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Hively supports the following deployment:
- Cloud Hosted
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Hively supports the following devices and operating systems:
- Web-Based
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Product Comparisons
Hively Comparisons
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