HaloCRM

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HaloCRM Evaluation Snapshot

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User RatingNot rated yet
Starting Price$45 / user
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted, Deployment Type
HeadquartersUnited Kingdom
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Product Overview

HaloCRM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About HaloCRM

HaloCRM is an intuitive customer service software that enhances the way businesses interact with their clients. Designed to streamline communication, the platform allows customer service teams to manage inquiries, tickets, and support requests from a centralized interface. With HaloCRM, businesses can automate ticket routing, provide real-time updates to customers, and track the progress of issues to ensure timely resolution. The software also integrates with various communication channels, including email, live chat, and social media, offering a unified support experience. HaloCRM’s comprehensive reporting and analytics tools help businesses measure service performance, customer satisfaction, and team productivity. With its customizable features, HaloCRM is suitable for companies of all sizes, helping improve customer loyalty and streamline customer support operations.
Company Halo Service Solutions
Founded 1994
Headquarters United Kingdom
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based Windows Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Advertising & Marketing Automotive Commercial Real Estate
Category-Based Capabilities

HaloCRM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Help Desk Software 26 selected features Open category ↗
Automated Routing Call Center Management Real-Time Chat Performance Metrics Customer Database Self Service Portal SLA Management CRM Real Time Notifications Multi-Channel Communication Support Ticket Management Surveys & Feedback Document Storage Social Media Integration Alerts/Escalation Prioritization Workflow Configuration Ticket Management Reporting/Analytics Access Controls/Permissions IT Asset Management Email Management Customer History Interaction Tracking Knowledge Base Management Remote Access/Control
Online CRM Software 33 selected features Open category ↗
Customizable Templates Sales Trend Analysis Calendar Management Lead Capture Workflow Management Interaction Tracking Opportunity Management Performance Metrics Email Management Pipeline Management Calendar Sync Email Marketing Task Management Forecasting Campaign Management Contact Management Document Storage Social Media Integration Collaboration Tools Sales Reports Web-based Deployment Lead Management Internal Chat Integration Lead Generation Lead Qualification Marketing Automation Quotes/Estimates Referral Tracking Reporting/Analytics Territory Management Deal Management Lead Nurturing Role-Based Permissions
Contact Center Software 11 selected features Open category ↗
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
CRM Software 28 selected features Open category ↗
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export
Pricing Information

HaloCRM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
All Inclusive
$45 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

HaloCRM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

HaloCRM is an intuitive customer service software that enhances the way businesses interact with their clients. Designed to streamline communication, the platform allows customer service teams to manage inquiries, tickets, and support requests from a centralized interface. With HaloCRM, businesses can automate ticket routing, provide real-time updates to customers, and track the progress of issues to ensure timely resolution. The software also integrates with various communication channels, including email, live chat, and social media, offering a unified support experience. HaloCRM’s comprehensive reporting and analytics tools help businesses measure service performance, customer satisfaction, and team productivity. With its customizable features, HaloCRM is suitable for companies of all sizes, helping improve customer loyalty and streamline customer support operations.

  • No, HaloCRM does not offer a free version.

  • Yes, HaloCRM offers a free trial.

  • No, Credit Card details are not required for the HaloCRM trial.

  • HaloCRM offers the following pricing plans & packages:

    All Inclusive

    $45 Per User

  • HaloCRM supports the following payment frequencies:

    • Monthly Subscription

  • No, HaloCRM does not offer an API.

  • HaloCRM offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • HaloCRM offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • HaloCRM supports the following languages:
    • English

  • Following are the typical users of the HaloCRM:
    • Self-Employed , Small-Business , Midsize-Business

  • HaloCRM supports the following deployment:
    • Cloud Hosted , On-Premise

  • HaloCRM supports the following devices and operating systems:
    • Web-Based , Windows , Linux
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