Fastcall

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User RatingNot rated yet
Starting Price$24 / user
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Fastcall Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Fastcall

Fastcall is a robust call center software designed to improve the efficiency and productivity of customer service teams. The platform offers features such as automatic call distribution (ACD), interactive voice response (IVR), and call routing, ensuring that customer inquiries are directed to the right agents. Fastcall integrates with CRM systems, providing agents with real-time access to customer profiles, previous interactions, and case histories, allowing for personalized service. The software also includes call recording, analytics, and reporting tools, helping businesses monitor agent performance, track call metrics, and improve customer service strategies. Fastcall’s user-friendly interface allows call center managers to manage operations, schedule shifts, and optimize staffing levels, while its integration with other communication channels, such as email and chat, ensures a seamless multichannel support experience. Whether for small call centers or large customer support teams, Fastcall enhances customer satisfaction, reduces wait times, and improves operational efficiency.
Company Fastcall
Founded NA
Headquarters United States
Employees NA

Support

NA

Training

NA

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Computer Software Information Technology & Services Logistics & Supply Chain Telecommunications
Category-Based Capabilities

Fastcall Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Call Center Software 30 selected features Open category ↗
Call Recording Computer Telephony Integration Call Routing Call Monitoring Call Logging Call Center Management Activity Dashboard Call Tracking Callback Scheduling Progressive Dialer Manual Dialer Call Transfer Voice Mail Contact Management Inbound Call Center Chat/Messaging Outbound Call Center Alerts/Escalation CRM Multi-Channel Communication IVR/Voice Recognition Call Scripting Caller ID Automatic Call Distribution Queue Management Call Reporting Auto-Dialer Blended Call Center Predictive Dialer Interaction Tracking
Auto Dialer Software 17 selected features Open category ↗
Progressive Dialer Power Dialer Computer Telephony Integration Preview Dialer IVR/Voice Recognition Automatic Call Distribution Campaign Management Call Scripting Call Routing Voice Mail Call Recording Call Transfer Caller ID Predictive Dialer Call Center Management Reporting/Analytics Call Monitoring
Business Phone Systems Software 15 selected features Open category ↗
Employee Directory Call Monitoring Auto-Dialer IVR/Voice Recognition Call Transfer Call Recording Voice Mail Call Logging Mobile Access Call Routing Virtual Call Center Video Conferencing Queue Management Automated Attendant PBX
Call Recording Software 18 selected features Open category ↗
Interaction Tracking Call Tagging Computer Telephony Integration Call Monitoring Automatic Call Distribution File Transfer IVR/Voice Recognition Performance Metrics Recording Event Triggered Actions Activity Dashboard Contact Management Scheduled Recording Voice Mail Call Transcription Reporting & Statistics Call Center Management Auto-Dialer
Cloud PBX Software 26 selected features Open category ↗
Call Routing Call Reporting Conferencing Virtual Extensions Automatic Call Distribution Video Conferencing Call Tracking SIP Trunking Third-Party Integrations Call Transfer Ring Groups Call Center Management Computer Telephony Integration Queue Management Role-Based Permissions Fax Management Alerts/Notifications Communication Management Call List Management Customizable Reports Call Recording Call Disposition IVR/Voice Recognition Call Monitoring Activity Dashboard Contact Management
Contact Center Software 11 selected features Open category ↗
Automated Routing Quality Management Queue Management IVR/Voice Recognition Computer Telephony Integration Collaboration Tools Agent Interface Chatbot Auto-Dialer Reporting/Analytics Workforce Management
IVR Software 23 selected features Open category ↗
Call Center Management Call Routing Voice Mail Text to Speech Call Recording Call Logging Survey/Poll Management Callback Scheduling Phone Key Input Reporting & Statistics IVR/Voice Recognition Caller ID Campaign Management Call Disposition Call Monitoring Auto-Dialer Multi-Channel Communication Multiple Scripts Automatic Call Distribution Computer Telephony Integration Voice Customization Real-Time Monitoring Pre-recorded Messages
Predictive Dialer Software 20 selected features Open category ↗
Lead Management Call Monitoring Contact Management List Management Campaign Management Automatic Call Distribution Call Scheduling Call Routing Predictive Dialer Call Center Management Real-Time Reporting Call Transfer Campaign Specific Caller ID FCC Compliance Call Reporting Interaction Tracking Computer Telephony Integration Reporting/Analytics Call Recording FTC Compliance
Telephony Software 14 selected features Open category ↗
Call Center Management Call Transfer Computer Telephony Integration VoIP Voice Mail Reporting/Analytics Caller ID Call Monitoring Call Recording Multi-Channel Communication Auto-Dialer IVR/Voice Recognition Call Routing Automatic Call Distribution
Unified Communications Software 13 selected features Open category ↗
Reporting & Statistics Call Routing Mobile Access Contact Management SMS Messaging Voice Mail Multi-User Collaboration Two-Way Audio & Video File Sharing Multi-Channel Communication Call Recording Screen Sharing Task Management
VoIP Software 17 selected features Open category ↗
IVR/Voice Recognition Call Screening Caller ID Call Routing Call Monitoring Contact Management SIP Trunking Computer Telephony Integration Call Recording Call Center Management Call Transfer Reporting & Statistics Auto-Dialer Automatic Call Distribution Mobile Access Voice Mail Call Tracking
Pricing Information

Fastcall Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Monthly Subscription
Basic
$24 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

Fastcall FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Fastcall is a robust call center software designed to improve the efficiency and productivity of customer service teams. The platform offers features such as automatic call distribution (ACD), interactive voice response (IVR), and call routing, ensuring that customer inquiries are directed to the right agents. Fastcall integrates with CRM systems, providing agents with real-time access to customer profiles, previous interactions, and case histories, allowing for personalized service. The software also includes call recording, analytics, and reporting tools, helping businesses monitor agent performance, track call metrics, and improve customer service strategies. Fastcall’s user-friendly interface allows call center managers to manage operations, schedule shifts, and optimize staffing levels, while its integration with other communication channels, such as email and chat, ensures a seamless multichannel support experience. Whether for small call centers or large customer support teams, Fastcall enhances customer satisfaction, reduces wait times, and improves operational efficiency.

  • No, Fastcall does not offer a free version.

  • Yes, Fastcall offers a free trial.

  • No, Credit Card details are not required for the Fastcall trial.

  • Fastcall offers the following pricing plans & packages:

    Basic

    $24 Per User

  • Fastcall supports the following payment frequencies:

    • Monthly Subscription

  • No, Fastcall does not offer an API.

  • Fastcall supports the following languages:
    • English

  • Following are the typical users of the Fastcall:
    • Self-Employed , Small-Business , Midsize-Business

  • Fastcall supports the following deployment:
    • Cloud Hosted

  • Fastcall supports the following devices and operating systems:
    • Web-Based
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