DealerBuilt
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SoftwareWorld Editorial Review
Why SoftwareWorld Chooses DealerBuilt
"Automotive dealerships often turn to DealerBuilt when they need a dealer management system built specifically around how dealerships actually operate day to day. It tends to work well for groups managing multiple locations, as it helps keep operations and data more consistent across stores. Teams handling sales, service, and finance can work from a more connected setup. That said, smaller single-location dealers may find the platform more than they need for their scale."
Decision Snapshot
DealerBuilt Evaluation Snapshot
Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.
Buyer Contribution
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Trust & Transparency
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Structured Product Information
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Clear Sponsored Disclosure
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Editorial Independence
Sponsored participation does not influence SoftwareWorld's editorial assessment.
Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
DealerBuilt Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose DealerBuilt
Problem it Solves
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Streamlining Dealership Operations For Improved Efficiency And Customer Experience
Target Users
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Automotive Dealership Managers
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Service Department Personnel
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Sales Representatives
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Finance And Insurance Managers
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IT Administrators
Core Use Case
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Streamline Dealership Operations
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Enhance Customer Relationship Management
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Optimize Inventory Management
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Improve Service Department Efficiency
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Facilitate Data-driven Decision Making
USP
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Streamline Dealership Operations With DealerBuilt's Integrated Software Solutions
Pros
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Cloud-based DMS built specifically for large dealer groups and enterprises
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Handles multi-rooftop operations without performance degradation across locations
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Open API architecture lets dealers connect third-party tools freely
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No per-module fees — one flat pricing model keeps costs predictable
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Real-time reporting gives managers actual visibility into daily operations
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Payroll, HR, and accounting live inside one unified platform
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Customer support is handled by actual DMS experts, not call scripts
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Data stays dealer-owned, not held hostage by the vendor
Cons
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Reporting customization requires significant back-and-forth with their support team
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Implementation timeline stretches longer than most dealership IT teams anticipate
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Pricing transparency is harder to gauge without a direct sales conversation
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Interface navigation feels less intuitive for staff switching from mainstream DMS platforms
Editorial Buyer Guidance
Who Is DealerBuilt Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Streamlining Dealership Operations For Improved Efficiency And Customer ExperienceTarget Users
- Automotive Dealership Managers
- Service Department Personnel
- Sales Representatives
- Finance And Insurance Managers
- IT Administrators
Core Use Cases
- Streamline Dealership Operations
- Enhance Customer Relationship Management
- Optimize Inventory Management
- Improve Service Department Efficiency
- Facilitate Data-driven Decision Making
Unique Selling Point
Streamline Dealership Operations With DealerBuilt's Integrated Software Solutions
Strengths and Limitations
DealerBuilt Pros & Cons
Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.
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Pros
- Cloud-based DMS built specifically for large dealer groups and enterprises
- Handles multi-rooftop operations without performance degradation across locations
- Open API architecture lets dealers connect third-party tools freely
- No per-module fees — one flat pricing model keeps costs predictable
- Real-time reporting gives managers actual visibility into daily operations
- Payroll, HR, and accounting live inside one unified platform
- Customer support is handled by actual DMS experts, not call scripts
- Data stays dealer-owned, not held hostage by the vendor
!
Cons
- Reporting customization requires significant back-and-forth with their support team
- Implementation timeline stretches longer than most dealership IT teams anticipate
- Pricing transparency is harder to gauge without a direct sales conversation
- Interface navigation feels less intuitive for staff switching from mainstream DMS platforms
Sponsored Products
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Sponsored placements are paid positions and do not influence DealerBuilt profile information, SoftwareWorld’s editorial assessment, or user reviews.
Category-Based Capabilities
DealerBuilt Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Auto Dealer Software 19 selected features Open category ↗ ⌄
Used Car Dealer
New Car Dealer
Financing Management
Accounting
Contact Database
Lease Tracking
Payment Collection
Reporting & Statistics
Buy Here, Pay Here
For Automotive Dealerships
Website Integration
Sales Floor Management
Document Management
Service Department
Inventory Management
Alerts/Notifications
Lead Management
Lead Capture
Customer Database
Auto Dealer Accounting Software 15 selected features Open category ↗ ⌄
Recurring/Subscription Billing
Payment Collection
Financing Management
Payroll Management
Reporting/Analytics
Inventory Management
Cash Flow Management
Parts Management
Real-Time Data
Bank Reconciliation
Sales Tax Management
Multi-Location
Multi-Currency
Expense Management
Quotes/Estimates
Connected Applications
DealerBuilt Integrations
Integration information is displayed only when approved integration products are available on the profile.
Dealertrack DMS
RouteOne
Pricing Information
DealerBuilt Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Verified User Feedback
Write a DealerBuilt Review ↗
DealerBuilt Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Scott S.
Parts Department Manager
Dealer Built DMS Review
The software works smoothly and offers strong customization options. It fits our needs well, although sometimes multiple reports are needed to find all desired data.
Reviewed on August, 2020
Todd B.
Service Advisor
Lightyear Earns My Recommendation
The platform is easy to navigate, and whenever an issue occurs, customer service resolves it quickly. So far, there have been no major problems.
Reviewed on July, 2020
Alternative Products
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Top DealerBuilt Alternatives
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Frequently Asked Questions
DealerBuilt FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
DealerBuilt is a powerful auto dealer management software designed to provide comprehensive solutions for automotive dealerships. It offers a range of tools to manage every aspect of dealership operations, from inventory management and customer relationship management (CRM) to sales, service, and financial reporting. DealerBuilt’s intuitive interface makes it easy for dealerships to track vehicle inventory, manage service appointments, and handle customer interactions seamlessly. The software also integrates with third-party applications, allowing dealerships to streamline their workflows and improve efficiency. With robust reporting and analytics capabilities, DealerBuilt provides valuable insights into dealership performance, helping managers make data-driven decisions. Whether you’re running a small independent dealership or a large multi-location business, DealerBuilt offers the flexibility and scalability needed to optimize operations and deliver a superior customer experience.
- No, DealerBuilt does not offer a free version.
- Yes, DealerBuilt offers a free trial.
- No, Credit Card details are not required for the DealerBuilt trial.
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DealerBuilt supports the following payment frequencies:
- Monthly Subscription
- No, DealerBuilt does not offer an API.
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DealerBuilt can be integrated with the following applications:
- RouteOne , Dealertrack DMS
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DealerBuilt offers support with the following options:
- Email , Phone , Chat
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DealerBuilt offers training with the following options:
- In-person , Live Online , Webinar , Documentation
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DealerBuilt supports the following languages:
- English
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Following are the typical users of the DealerBuilt:
- Self-Employed , Small-Business , Midsize-Business
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DealerBuilt supports the following deployment:
- Cloud Hosted
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DealerBuilt supports the following devices and operating systems:
- Web-Based
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Product Comparisons
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