CounSol.com

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses CounSol.com

"Mental health professionals often turn to CounSol.com because it is built specifically around the needs of private practice therapists and counselors. Managing client appointments, session notes, and billing in one place saves a lot of time during a busy workweek. The client portal experience also makes communication feel more organized and professional. That said, larger group practices or clinics with complex administrative needs may find the platform a bit limited in terms of team management capabilities."
Decision Snapshot

CounSol.com Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.6 / 5
Starting Price$69.95 / month
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

CounSol.com Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About CounSol.com

CounSol.com is a leading electronic health record (EHR) software specifically designed for mental health professionals. This comprehensive platform provides a secure and user-friendly environment for managing patient records, appointments, and billing processes. CounSol.com offers customizable templates for assessments, treatment plans, and progress notes, ensuring that practitioners can tailor documentation to their specific needs. The software includes integrated scheduling and reminder features, which help reduce no-show rates and enhance patient engagement. Additionally, CounSol.com provides secure communication channels, allowing for seamless collaboration between practitioners and clients. The platform's robust reporting capabilities enable users to track patient outcomes and practice performance effectively. By implementing CounSol.com, mental health professionals can enhance their practice's efficiency and improve the quality of care provided to clients. This ultimately leads to better patient satisfaction and improved treatment outcomes.
Company CounSol.com
Founded 2011
Headquarters United States
Employees 11-50

Support

Email Phone Chat FAQs/Forum

Training

In-person Live Online Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English

Why Choose CounSol.com

Problem it Solves

  • Problem it Solves Streamlining Client Communication And Management For Counseling Professionals

Target Users

  • Target Users Small Business Owners
  • Target Users Financial Advisors
  • Target Users Accountants
  • Target Users Tax Professionals
  • Target Users Entrepreneurs

Core Use Case

  • Core Use Case Provide Mental Health Support
  • Core Use Case Connect With Licensed Therapists
  • Core Use Case Access Self-help Resources
  • Core Use Case Track Mental Wellness Progress
  • Core Use Case Schedule Therapy Sessions

USP

  • USP Empowering Your Financial Future With Expert Guidance And Support

Pros

  • Pros Appointment scheduling works smoothly with automated client reminders built in
  • Pros Client portal gives patients a secure, private space to communicate
  • Pros Billing and invoicing tools designed specifically for mental health practices
  • Pros Integrated video sessions remove the need for third-party telehealth apps
  • Pros Custom intake forms let therapists collect exactly the information they need
  • Pros Notes and treatment plans stay organized within each client's profile
  • Pros Accepts insurance information and tracks claims without switching platforms
  • Pros Flat monthly pricing avoids the per-client fees many competitors charge

Cons

  • Cons Scheduling customization feels limited compared to similarly priced practice platforms
  • Cons Client portal experience lacks the polish modern telehealth users expect
  • Cons Reporting tools fall short for practices tracking detailed business metrics
  • Cons Pricing climbs noticeably as client and feature needs grow
Editorial Buyer Guidance

Who Is CounSol.com Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Client Communication And Management For Counseling Professionals

Target Users

  • Small Business Owners
  • Financial Advisors
  • Accountants
  • Tax Professionals
  • Entrepreneurs

Core Use Cases

  • Provide Mental Health Support
  • Connect With Licensed Therapists
  • Access Self-help Resources
  • Track Mental Wellness Progress
  • Schedule Therapy Sessions

Unique Selling Point

Empowering Your Financial Future With Expert Guidance And Support

Strengths and Limitations

CounSol.com Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Appointment scheduling works smoothly with automated client reminders built in
  • Client portal gives patients a secure, private space to communicate
  • Billing and invoicing tools designed specifically for mental health practices
  • Integrated video sessions remove the need for third-party telehealth apps
  • Custom intake forms let therapists collect exactly the information they need
  • Notes and treatment plans stay organized within each client's profile
  • Accepts insurance information and tracks claims without switching platforms
  • Flat monthly pricing avoids the per-client fees many competitors charge
!

Cons

  • Scheduling customization feels limited compared to similarly priced practice platforms
  • Client portal experience lacks the polish modern telehealth users expect
  • Reporting tools fall short for practices tracking detailed business metrics
  • Pricing climbs noticeably as client and feature needs grow
Category-Based Capabilities

CounSol.com Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Coaching Software 10 selected features Open category ↗ ⌄
Life Coaching Business Coaching Billing & Invoicing Goal Setting/Tracking Mentor/Coach Matching Program Management Sport Coaching Appointment Scheduling Progress Tracking Client Management
Mental Health Software 17 selected features Open category ↗ ⌄
Employee Management Medical Billing Self Service Portal Compliance Tracking Records Management Reporting & Statistics Task Scheduling Forms Management EMR/EHR Claims Management E-Prescribing Appointment Scheduling Charting Confirmation/Reminders For Mental/Behavioral Health Treatment Planning Initial Assessments
Mental Health EHR Software 15 selected features Open category ↗ ⌄
Therapy Notes Initial Assessments Treatment Planning Appointment Scheduling E-Prescribing Reporting & Statistics Patient Portal Patient Communications Telemedicine Document Management HIPAA Compliant Confirmation/Reminders Electronic Payments For Group Therapy For Substance Abuse Therapy
Therapy Software 13 selected features Open category ↗ ⌄
Appointment Scheduling Calendar Management Claims Management Client Portal Confirmation/Reminders Document Management EMR/EHR Forms Management Invoice Management Medical Billing Practice Management Therapy Notes Treatment Planning
Therapy Notes Software 15 selected features Open category ↗ ⌄
Progress Notes Customizable Templates Coding Assistance Treatment Planning EMR/EHR Appointment Scheduling Document Management HIPAA Compliant Initial Assessments Patient Intake Third-Party Integrations Charting Mobile Access Forms Management Medical Billing
Connected Applications

CounSol.com Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

CounSol.com Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Monthly Subscription
Premium Plus
$69.95 Per Month
Standard Plus
$59.95 Per Month
Standard
$49.95 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

CounSol.com Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a CounSol.com Review ↗
4.6
Based on 2 approved reviews
5 stars 63%
4 stars 38%
3 stars 0%
2 stars 0%
1 star 0%
Monika M.
Monika M. Professional Counselor

Secure and Reliable Platform With Excellent Support

The support team is consistently thorough, knowledgeable, and ready to assist, which makes using the platform a smooth experience. I feel confident writing notes and conducting sessions, knowing that everything is fully HIPAA compliant and secure. The platform provides a safe environment for managing client communications, sessions, and documentation, which is essential for maintaining trust and confidentiality. While the system works very well overall, there are occasional glitches during online sessions. Additionally, it would be great to see more features added, such as screen sharing or customizable backgrounds, to enhance the virtual session experience even further.

Reviewed on August, 2024
Ashley L.
Ashley L. Therapist

Secure and Affordable Platform With Outstanding Support

Overall, my experience with CounSol has been very positive, particularly because of its strong customer support, simple setup process, and focus on protecting client information. The support team is excellent and consistently responsive, which makes managing the platform much easier. Compared to many competitors, CounSol is more affordable while still maintaining high standards for confidentiality, ethical practices, and HIPAA compliance. I’ve never had concerns related to data security or pricing practices, which adds to the confidence of using the system.

Reviewed on June, 2024
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Frequently Asked Questions

CounSol.com FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

CounSol.com is a leading electronic health record (EHR) software specifically designed for mental health professionals. This comprehensive platform provides a secure and user-friendly environment for managing patient records, appointments, and billing processes. CounSol.com offers customizable templates for assessments, treatment plans, and progress notes, ensuring that practitioners can tailor documentation to their specific needs. The software includes integrated scheduling and reminder features, which help reduce no-show rates and enhance patient engagement. Additionally, CounSol.com provides secure communication channels, allowing for seamless collaboration between practitioners and clients. The platform's robust reporting capabilities enable users to track patient outcomes and practice performance effectively. By implementing CounSol.com, mental health professionals can enhance their practice's efficiency and improve the quality of care provided to clients. This ultimately leads to better patient satisfaction and improved treatment outcomes.

  • No, CounSol.com does not offer a free version.

  • Yes, CounSol.com offers a free trial.

  • No, Credit Card details are not required for the CounSol.com trial.

  • CounSol.com offers the following pricing plans & packages:

    Premium Plus

    $69.95 Per Month

    Standard Plus

    $59.95 Per Month

    Standard

    $49.95 Per Month

  • CounSol.com supports the following payment frequencies:

    • Monthly Subscription

  • No, CounSol.com does not offer an API.

  • CounSol.com can be integrated with the following applications:

    • QuickBooks Online , Slack , Zoom Meetings , Twilio , Microsoft Outlook , Zapier

  • CounSol.com offers support with the following options:
    • Email , Phone , Chat , FAQs/Forum

  • CounSol.com offers training with the following options:
    • In-person , Live Online , Documentation

  • CounSol.com supports the following languages:
    • English

  • Following are the typical users of the CounSol.com:
    • Self-Employed , Small-Business , Midsize-Business

  • CounSol.com supports the following deployment:
    • Cloud Hosted

  • CounSol.com supports the following devices and operating systems:
    • Web-Based , Mac
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