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ConSol CM/Customer Service
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ConSol CM/Customer Service Evaluation Snapshot
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Product Overview
ConSol CM/Customer Service Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
ConSol CM/Customer Service Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot
Pricing Information
ConSol CM/Customer Service Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
€69
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
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Frequently Asked Questions
ConSol CM/Customer Service FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
ConSol CM/Customer Service is a robust customer service software designed to improve the way businesses manage customer interactions and support processes. The platform offers a comprehensive range of tools for ticket management, customer communication, and service analytics. ConSol CM enables businesses to track and resolve customer issues quickly by automating workflows, assigning tasks, and offering multi-channel support through email, chat, phone, and social media. The software’s reporting and analytics features provide valuable insights into customer satisfaction, team performance, and service trends, helping businesses improve their support strategies. With customizable dashboards and a user-friendly interface, ConSol CM/Customer Service is ideal for businesses looking to enhance customer experience, increase efficiency, and streamline their support operations.
- No, ConSol CM/Customer Service does not offer a free version.
- Yes, ConSol CM/Customer Service offers a free trial.
- No, Credit Card details are not required for the ConSol CM/Customer Service trial.
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ConSol CM/Customer Service offers the following pricing plans & packages:
Basic
€69 Per User
-
ConSol CM/Customer Service supports the following payment frequencies:
- Monthly Subscription
- No, ConSol CM/Customer Service does not offer an API.
-
ConSol CM/Customer Service offers support with the following options:
- Email , Phone , Knowledge Base , FAQs/Forum
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ConSol CM/Customer Service offers training with the following options:
- In-person , Live Online , Documentation
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ConSol CM/Customer Service supports the following languages:
- English
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Following are the typical users of the ConSol CM/Customer Service:
- Self-Employed , Small-Business , Midsize-Business
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ConSol CM/Customer Service supports the following deployment:
- Cloud Hosted , On-Premise
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ConSol CM/Customer Service supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Linux
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