Chatim

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Live chat software with smart automation for your website

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User RatingNot rated yet
Starting PriceFlat Rate
Free Trial14 Days
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Chatim Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Chatim

Chatim is an all-in-one customer engagement platform that helps businesses turn website visitors into customers through real-time live chat, AI-powered chatbots, and multi-channel messaging. Teams can respond to questions instantly, automate repetitive inquiries with rule-based or AI-trained bots, and offer visitors quick access to WhatsApp, Telegram, Facebook Messenger, phone, and email directly from the chat widget. Chatim is built for speed and is fully optimized for Core Web Vitals, so it loads instantly without slowing down your website or impacting SEO. With a customizable widget, real-time analytics, team collaboration tools, a full JavaScript SDK, and webhook support, Chatim gives growing businesses everything they need to deliver fast, personal customer experiences and scale support without expanding headcount. From small online stores to enterprise teams, Chatim makes every visitor interaction count.
Company Chatim
Founded 2018
Headquarters United States
Employees 1-10

Support

Email Chat Knowledge Base

Training

Live Online Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 2 languages available
English Spanish
Industries Served 27 industries available
Accounting Advertising & Marketing Automotive Business Services Computer Hardware Computer Software Consumer Services Contracting Education Management Enterprise Entertainment Events Services Financial Services Health Health, Wellness & Fitness Home Services Individual & Family Services Industrial Automation Information Services Information Technology & Services Insurance Internet Legal Services Logistics & Supply Chain Luxury Goods & Jewelry Online Publishing Other Industries
Category-Based Capabilities

Chatim Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 15 selected features Open category ↗

Chatim gives customer service teams a single workspace to handle every incoming request without friction. Combine live chat, AI automation, and unified messaging across WhatsApp, Telegram, Messenger, email, and phone, then route conversations to the right agent in seconds. With shared inboxes, role-based access, push notifications, and detailed conversation history, your team delivers fast, consistent, on-brand service around the clock.

Performance Metrics Appointment Management Real Time Notifications Employee Management Customer History Email Management Knowledge Base Management Multi-Channel Communication Live Chat Self Service Portal Alerts/Escalation Engagement Tracking Social Media Integration Contact Management Artificial Intelligence
Live Chat Software 17 selected features Open category ↗

Chatim's live chat puts your team directly in front of visitors at the exact moment they need answers. The widget is lightweight, mobile-friendly, and fully brandable — you control colors, shapes, avatars, position, and auto-open timing. Conversations happen in real time, with typing indicators, file sharing, and saved replies that turn casual website traffic into qualified leads and paying customers.

Transfers/Routing Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback Artificial Intelligence
Customer Engagement Software 13 selected features Open category ↗

Chatim transforms passive website traffic into active conversations. Visitors hover over a single widget and instantly see every way to reach you — live chat, WhatsApp, Telegram, Facebook Messenger, email, and phone. Combined with proactive triggers, AI-powered replies, and customizable greetings, Chatim helps brands open meaningful dialogues at the right moment and build lasting customer relationships across every channel they prefer.

Social Media Integration CRM Multi-Language Real Time Analytics Content Management Feedback Management Multi-Channel Communication Customer Experience Management Live Chat Visual Analytics Customer History Customer Portal Artificial Intelligence
Chatbot Software 6 selected features Open category ↗

Chatim's chatbots scale with your business. Start simple with rule-based flows for common questions, then graduate to AI chatbots trained on your own URLs, sitemaps, or manually added knowledge. The AI stays focused on your business, replies intelligently to complex queries, and runs 24/7 — qualifying leads, answering FAQs, and freeing your human team to focus on conversations that drive real revenue.

Automated Responses Virtual Assistant Lead Qualification Lead Capture For Sales/Marketing Artificial Intelligence
Customer Support Software 8 selected features Open category ↗

Chatim brings every support tool into one streamlined platform. Manage live chat, AI automation, multi-channel messaging, and team collaboration without juggling tabs. Admin and Manager roles, chat assignment, push notifications, webhooks, and a full JavaScript SDK with React, Vue, and Next.js support give technical and non-technical teams the flexibility to deliver fast, reliable support — and integrate Chatim deeply into the rest of their stack.

Email Management CRM Live Chat Knowledge Base Management Reporting/Analytics Multi-Channel Communication Chatbot Artificial Intelligence
Connected Applications

Chatim Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Chatim Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial 14 Days
Free Version NA
Payment Frequency Monthly Subscription
Frequently Asked Questions

Chatim FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Chatim is an all-in-one customer engagement platform that helps businesses turn website visitors into customers through real-time live chat, AI-powered chatbots, and multi-channel messaging. Teams can respond to questions instantly, automate repetitive inquiries with rule-based or AI-trained bots, and offer visitors quick access to WhatsApp, Telegram, Facebook Messenger, phone, and email directly from the chat widget. Chatim is built for speed and is fully optimized for Core Web Vitals, so it loads instantly without slowing down your website or impacting SEO. With a customizable widget, real-time analytics, team collaboration tools, a full JavaScript SDK, and webhook support, Chatim gives growing businesses everything they need to deliver fast, personal customer experiences and scale support without expanding headcount. From small online stores to enterprise teams, Chatim makes every visitor interaction count.

  • No, Chatim does not offer a free version.

  • Yes, Chatim offers a free trial.

  • No, Credit Card details are not required for the Chatim trial.

  • Chatim supports the following payment frequencies:

    • Monthly Subscription

  • No, Chatim does not offer an API.

  • Chatim can be integrated with the following applications:

    • Wix , WordPress.com , Squarespace , WordPress.org , SITE123 , HubSpot CRM , Slack , Pipedrive , Shopify , Webflow , Zapier , Google Tag Manager 360

  • Chatim offers support with the following options:
    • Email , Chat , Knowledge Base

  • Chatim offers training with the following options:
    • Live Online , Documentation , Videos

  • Chatim supports the following languages:
    • English , Spanish

  • Following are the typical users of the Chatim:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Chatim supports the following deployment:
    • Cloud Hosted

  • Chatim supports the following devices and operating systems:
    • Web-Based
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